server/services/routing/server/applications/amazonlex.js

   1 // *************************************************************************
   2 // *                                                                       *
   3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
   4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
   5 // *                                                                       *
   6 // *************************************************************************
   7 // *                                                                       *
   8 // * Email: info@xcally.com                                                *
   9 // * Website: https://www.xcally.com                                       *
  10 // *                                                                       *
  11 // *************************************************************************
  12 // *                                                                       *
  13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
  14 // * copyright treaties, as well as other intellectual property laws and   *
  15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
  16 // *                                                                       *
  17 // *************************************************************************
  18 var _0xab07=['created','body','getMustacheRender','create','catch','error','stringify','[%s][AMAZONLEX]\x20Welcome\x20Message\x20has\x20been\x20sent!','stop','[%s][AMAZONLEX]\x20Welcome\x20Message\x20is\x20empty.\x20It\x20will\x20wait\x20for\x20a\x20message\x20from\x20customer!','LexRuntime','message','postText','amazonlex','providerName','providerResponse','Message','then','Failed','lodash','moment','aws-sdk','./utils','../../../../config/logger','routing','../../rpc/chatMessage','../../rpc/openchannelMessage','../../rpc/mailMessage','../../rpc/whatsappMessage','consequence','interaction','UserId','info','[%s][AMAZONLEX]\x20%s','Agent\x20is\x20managing\x20the\x20interaction.\x20Go\x20to\x20next\x20application.','next','contact','out','channel','sms','whatsapp','phone','chat','account','upperFirst','AccountId'];(function(_0x82be4,_0x1b074b){var _0xe2637=function(_0x1a5481){while(--_0x1a5481){_0x82be4['push'](_0x82be4['shift']());}};_0xe2637(++_0x1b074b);}(_0xab07,0x6f));var _0x7ab0=function(_0xa4b8e1,_0x49d30b){_0xa4b8e1=_0xa4b8e1-0x0;var _0x507e42=_0xab07[_0xa4b8e1];return _0x507e42;};'use strict';var _=require(_0x7ab0('0x0'));var moment=require(_0x7ab0('0x1'));var AWS=require(_0x7ab0('0x2'));var utils=require(_0x7ab0('0x3'));var logger=require(_0x7ab0('0x4'))(_0x7ab0('0x5'));var rpc={'chatMessage':require(_0x7ab0('0x6')),'openchannelMessage':require(_0x7ab0('0x7')),'mailMessage':require(_0x7ab0('0x8')),'smsMessage':require('../../rpc/smsMessage'),'faxMessage':require('../../rpc/faxMessage'),'whatsappMessage':require(_0x7ab0('0x9'))};exports[_0x7ab0('0xa')]=function(_0x1b9d6a,_0x4d0d5c){return function(_0x41b284){try{if(!_['isNil'](this[_0x7ab0('0xb')][_0x7ab0('0xc')])){logger[_0x7ab0('0xd')](_0x7ab0('0xe'),_0x1b9d6a,_0x7ab0('0xf'));return _0x41b284[_0x7ab0('0x10')]();}var _0x12477b={'ContactId':this[_0x7ab0('0x11')]['id'],'sentAt':moment()['format']('YYYY-MM-DD\x20HH:mm:ss'),'direction':_0x7ab0('0x12')};if(this[_0x7ab0('0x13')]===_0x7ab0('0x14')||this[_0x7ab0('0x13')]===_0x7ab0('0x15')){_0x12477b['phone']=this[_0x7ab0('0xb')][_0x7ab0('0x16')];}var _0x218c68=this[_0x7ab0('0x13')];if(_0x218c68===_0x7ab0('0x17')){_0x12477b['ChatWebsiteId']=this[_0x7ab0('0x18')]['id'];}else{_0x12477b[_[_0x7ab0('0x19')](_0x218c68)+_0x7ab0('0x1a')]=this['account']['id'];}_0x12477b[_['upperFirst'](_0x218c68)+'InteractionId']=this[_0x7ab0('0xb')]['id'];if(this[_0x7ab0('0xb')][_0x7ab0('0x1b')]){var _0xb00719=_0x4d0d5c[0x4];if(!_['isEmpty'](_0xb00719)){_0x12477b[_0x7ab0('0x1c')]=utils[_0x7ab0('0x1d')](_0xb00719,this);return rpc[_0x218c68+'Message'][_0x7ab0('0x1e')](_0x12477b)['then'](function(_0x2575bc){logger['info'](_0x7ab0('0xe'),_0x1b9d6a,_0x12477b[_0x7ab0('0x1c')]);})[_0x7ab0('0x1f')](function(_0x3d28b9){logger[_0x7ab0('0x20')]('[%s][AMAZONLEX]\x20%s',_0x1b9d6a,JSON[_0x7ab0('0x21')](_0x3d28b9));})['finally'](function(){logger['info'](_0x7ab0('0x22'),_0x1b9d6a);_0x41b284[_0x7ab0('0x23')]();});}else{logger[_0x7ab0('0xd')](_0x7ab0('0x24'),_0x1b9d6a);_0x41b284[_0x7ab0('0x23')]();}}else{var _0x94db06=this;var _0x4fbe61=new AWS[(_0x7ab0('0x25'))]({'accessKeyId':_0x4d0d5c[0x0],'secretAccessKey':_0x4d0d5c[0x1],'region':_0x4d0d5c[0x2]});var _0x465b9c={'botAlias':'$LATEST','botName':_0x4d0d5c[0x3],'inputText':this[_0x7ab0('0x26')][_0x7ab0('0x1c')],'userId':this[_0x7ab0('0x13')]+':'+this['interaction']['id']['toString']()};_0x4fbe61[_0x7ab0('0x27')](_0x465b9c,function(_0x4e66ae,_0x1e6674){if(_0x4e66ae){logger[_0x7ab0('0x20')](_0x7ab0('0xe'),_0x1b9d6a,_0x4e66ae['message']);_0x41b284[_0x7ab0('0x10')]();}else if(_0x1e6674&&_0x1e6674[_0x7ab0('0x26')]){_0x94db06[_0x7ab0('0x1c')][_0x7ab0('0x28')]=_0x1e6674;_0x12477b[_0x7ab0('0x1c')]=_0x1e6674['message'];_0x12477b[_0x7ab0('0x29')]='amazonlex';_0x12477b[_0x7ab0('0x2a')]=JSON[_0x7ab0('0x21')](_0x1e6674);return rpc[_0x218c68+_0x7ab0('0x2b')][_0x7ab0('0x1e')](_0x12477b)[_0x7ab0('0x2c')](function(_0x4cda35){logger[_0x7ab0('0xd')]('[%s][AMAZONLEX]\x20%s',_0x1b9d6a,_0x12477b[_0x7ab0('0x1c')]);if(_0x1e6674['dialogState']==_0x7ab0('0x2d')){_0x41b284[_0x7ab0('0x10')]();}else{_0x41b284[_0x7ab0('0x23')]();}})[_0x7ab0('0x1f')](function(_0x4d8b6d){logger['error'](_0x7ab0('0xe'),_0x1b9d6a,JSON[_0x7ab0('0x21')](_0x4d8b6d));_0x41b284[_0x7ab0('0x10')]();});}else{_0x41b284[_0x7ab0('0x10')]();}});}}catch(_0x1e6a13){logger['error'](_0x7ab0('0xe'),_0x1b9d6a,JSON['stringify'](_0x1e6a13));_0x41b284[_0x7ab0('0x23')]();}};};