server/services/routing/server/applications/amazonlex.js

   1 // *************************************************************************
   2 // *                                                                       *
   3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
   4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
   5 // *                                                                       *
   6 // *************************************************************************
   7 // *                                                                       *
   8 // * Email: info@xcally.com                                                *
   9 // * Website: https://www.xcally.com                                       *
  10 // *                                                                       *
  11 // *************************************************************************
  12 // *                                                                       *
  13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
  14 // * copyright treaties, as well as other intellectual property laws and   *
  15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
  16 // *                                                                       *
  17 // *************************************************************************
  18 var _0xfa31=['phone','ChatWebsiteId','account','upperFirst','AccountId','InteractionId','created','isEmpty','Message','create','then','body','error','[%s][AMAZONLEX]\x20%s','stringify','[%s][AMAZONLEX]\x20Welcome\x20Message\x20has\x20been\x20sent!','stop','LexRuntime','postText','message','providerName','amazonlex','dialogState','Failed','catch','moment','aws-sdk','./utils','../../../../config/logger','routing','../../rpc/chatMessage','../../rpc/openchannelMessage','../../rpc/smsMessage','../../rpc/faxMessage','../../rpc/whatsappMessage','consequence','isNil','interaction','UserId','info','Agent\x20is\x20managing\x20the\x20interaction.\x20Go\x20to\x20next\x20application.','next','contact','channel','whatsapp'];(function(_0x5cecf7,_0x441ce1){var _0x2b2353=function(_0x4df08b){while(--_0x4df08b){_0x5cecf7['push'](_0x5cecf7['shift']());}};_0x2b2353(++_0x441ce1);}(_0xfa31,0x181));var _0x1fa3=function(_0x1904d5,_0x3c9b12){_0x1904d5=_0x1904d5-0x0;var _0x83368e=_0xfa31[_0x1904d5];return _0x83368e;};'use strict';var _=require('lodash');var moment=require(_0x1fa3('0x0'));var AWS=require(_0x1fa3('0x1'));var utils=require(_0x1fa3('0x2'));var logger=require(_0x1fa3('0x3'))(_0x1fa3('0x4'));var rpc={'chatMessage':require(_0x1fa3('0x5')),'openchannelMessage':require(_0x1fa3('0x6')),'mailMessage':require('../../rpc/mailMessage'),'smsMessage':require(_0x1fa3('0x7')),'faxMessage':require(_0x1fa3('0x8')),'whatsappMessage':require(_0x1fa3('0x9'))};exports[_0x1fa3('0xa')]=function(_0x178b57,_0x1f9348){return function(_0x362ae6){try{if(!_[_0x1fa3('0xb')](this[_0x1fa3('0xc')][_0x1fa3('0xd')])){logger[_0x1fa3('0xe')]('[%s][AMAZONLEX]\x20%s',_0x178b57,_0x1fa3('0xf'));return _0x362ae6[_0x1fa3('0x10')]();}var _0x4ab33b={'ContactId':this[_0x1fa3('0x11')]['id'],'sentAt':moment()['format']('YYYY-MM-DD\x20HH:mm:ss'),'direction':'out'};if(this[_0x1fa3('0x12')]==='sms'||this['channel']===_0x1fa3('0x13')){_0x4ab33b[_0x1fa3('0x14')]=this[_0x1fa3('0xc')][_0x1fa3('0x14')];}var _0x2d682e=this[_0x1fa3('0x12')];if(_0x2d682e==='chat'){_0x4ab33b[_0x1fa3('0x15')]=this[_0x1fa3('0x16')]['id'];}else{_0x4ab33b[_[_0x1fa3('0x17')](_0x2d682e)+_0x1fa3('0x18')]=this[_0x1fa3('0x16')]['id'];}_0x4ab33b[_[_0x1fa3('0x17')](_0x2d682e)+_0x1fa3('0x19')]=this[_0x1fa3('0xc')]['id'];if(this[_0x1fa3('0xc')][_0x1fa3('0x1a')]){var _0x311fc9=_0x1f9348[0x4];if(!_[_0x1fa3('0x1b')](_0x311fc9)){_0x4ab33b['body']=utils['getMustacheRender'](_0x311fc9,this);return rpc[_0x2d682e+_0x1fa3('0x1c')][_0x1fa3('0x1d')](_0x4ab33b)[_0x1fa3('0x1e')](function(_0x30e2df){logger[_0x1fa3('0xe')]('[%s][AMAZONLEX]\x20%s',_0x178b57,_0x4ab33b[_0x1fa3('0x1f')]);})['catch'](function(_0x5cfce8){logger[_0x1fa3('0x20')](_0x1fa3('0x21'),_0x178b57,JSON[_0x1fa3('0x22')](_0x5cfce8));})['finally'](function(){logger[_0x1fa3('0xe')](_0x1fa3('0x23'),_0x178b57);_0x362ae6[_0x1fa3('0x24')]();});}else{logger['info']('[%s][AMAZONLEX]\x20Welcome\x20Message\x20is\x20empty.\x20It\x20will\x20wait\x20for\x20a\x20message\x20from\x20customer!',_0x178b57);_0x362ae6[_0x1fa3('0x24')]();}}else{var _0x4cb37d=this;var _0x3c7179=new AWS[(_0x1fa3('0x25'))]({'accessKeyId':_0x1f9348[0x0],'secretAccessKey':_0x1f9348[0x1],'region':_0x1f9348[0x2]});var _0x222dc1={'botAlias':'$LATEST','botName':_0x1f9348[0x3],'inputText':this['message']['body'],'userId':this[_0x1fa3('0x12')]+':'+this[_0x1fa3('0xc')]['id']['toString']()};_0x3c7179[_0x1fa3('0x26')](_0x222dc1,function(_0x318578,_0x51f549){if(_0x318578){logger['error'](_0x1fa3('0x21'),_0x178b57,_0x318578[_0x1fa3('0x27')]);_0x362ae6[_0x1fa3('0x10')]();}else if(_0x51f549&&_0x51f549[_0x1fa3('0x27')]){_0x4cb37d['body']['amazonlex']=_0x51f549;_0x4ab33b[_0x1fa3('0x1f')]=_0x51f549[_0x1fa3('0x27')];_0x4ab33b[_0x1fa3('0x28')]=_0x1fa3('0x29');_0x4ab33b['providerResponse']=JSON[_0x1fa3('0x22')](_0x51f549);return rpc[_0x2d682e+'Message']['create'](_0x4ab33b)[_0x1fa3('0x1e')](function(_0x50ff6){logger['info'](_0x1fa3('0x21'),_0x178b57,_0x4ab33b[_0x1fa3('0x1f')]);if(_0x51f549[_0x1fa3('0x2a')]==_0x1fa3('0x2b')){_0x362ae6[_0x1fa3('0x10')]();}else{_0x362ae6[_0x1fa3('0x24')]();}})[_0x1fa3('0x2c')](function(_0x466ffe){logger[_0x1fa3('0x20')](_0x1fa3('0x21'),_0x178b57,JSON[_0x1fa3('0x22')](_0x466ffe));_0x362ae6[_0x1fa3('0x10')]();});}else{_0x362ae6['next']();}});}}catch(_0x99ea4c){logger['error'](_0x1fa3('0x21'),_0x178b57,JSON[_0x1fa3('0x22')](_0x99ea4c));_0x362ae6['stop']();}};};