server/services/routing/server/applications/amazonlex.js

   1 // *************************************************************************
   2 // *                                                                       *
   3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
   4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
   5 // *                                                                       *
   6 // *************************************************************************
   7 // *                                                                       *
   8 // * Email: info@xcally.com                                                *
   9 // * Website: https://www.xcally.com                                       *
  10 // *                                                                       *
  11 // *************************************************************************
  12 // *                                                                       *
  13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
  14 // * copyright treaties, as well as other intellectual property laws and   *
  15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
  16 // *                                                                       *
  17 // *************************************************************************
  18 var _0x43fb=['AccountId','account','InteractionId','created','isEmpty','body','getMustacheRender','Message','create','then','catch','error','finally','[%s][AMAZONLEX]\x20Welcome\x20Message\x20has\x20been\x20sent!','stop','LexRuntime','$LATEST','message','postText','amazonlex','providerResponse','stringify','dialogState','moment','../../../../config/logger','../../rpc/openchannelMessage','../../rpc/smsMessage','../../rpc/faxMessage','../../rpc/whatsappMessage','consequence','isNil','interaction','UserId','info','[%s][AMAZONLEX]\x20%s','Agent\x20is\x20managing\x20the\x20interaction.\x20Go\x20to\x20next\x20application.','next','format','out','sms','channel','whatsapp','phone','chat','ChatWebsiteId','upperFirst'];(function(_0x332bb4,_0x24246d){var _0x136f0b=function(_0x7e5a11){while(--_0x7e5a11){_0x332bb4['push'](_0x332bb4['shift']());}};_0x136f0b(++_0x24246d);}(_0x43fb,0x73));var _0xb43f=function(_0x52bc07,_0x392626){_0x52bc07=_0x52bc07-0x0;var _0x4400cd=_0x43fb[_0x52bc07];return _0x4400cd;};'use strict';var _=require('lodash');var moment=require(_0xb43f('0x0'));var AWS=require('aws-sdk');var utils=require('./utils');var logger=require(_0xb43f('0x1'))('routing');var rpc={'chatMessage':require('../../rpc/chatMessage'),'openchannelMessage':require(_0xb43f('0x2')),'mailMessage':require('../../rpc/mailMessage'),'smsMessage':require(_0xb43f('0x3')),'faxMessage':require(_0xb43f('0x4')),'whatsappMessage':require(_0xb43f('0x5'))};exports[_0xb43f('0x6')]=function(_0x58ce17,_0x22c7f5){return function(_0x4cc692){try{if(!_[_0xb43f('0x7')](this[_0xb43f('0x8')][_0xb43f('0x9')])){logger[_0xb43f('0xa')](_0xb43f('0xb'),_0x58ce17,_0xb43f('0xc'));return _0x4cc692[_0xb43f('0xd')]();}var _0x1227f1={'ContactId':this['contact']['id'],'sentAt':moment()[_0xb43f('0xe')]('YYYY-MM-DD\x20HH:mm:ss'),'direction':_0xb43f('0xf')};if(this['channel']===_0xb43f('0x10')||this[_0xb43f('0x11')]===_0xb43f('0x12')){_0x1227f1['phone']=this[_0xb43f('0x8')][_0xb43f('0x13')];}var _0x2ba5bb=this['channel'];if(_0x2ba5bb===_0xb43f('0x14')){_0x1227f1[_0xb43f('0x15')]=this['account']['id'];}else{_0x1227f1[_[_0xb43f('0x16')](_0x2ba5bb)+_0xb43f('0x17')]=this[_0xb43f('0x18')]['id'];}_0x1227f1[_['upperFirst'](_0x2ba5bb)+_0xb43f('0x19')]=this[_0xb43f('0x8')]['id'];if(this[_0xb43f('0x8')][_0xb43f('0x1a')]){var _0x407fee=_0x22c7f5[0x4];if(!_[_0xb43f('0x1b')](_0x407fee)){_0x1227f1[_0xb43f('0x1c')]=utils[_0xb43f('0x1d')](_0x407fee,this);return rpc[_0x2ba5bb+_0xb43f('0x1e')][_0xb43f('0x1f')](_0x1227f1)[_0xb43f('0x20')](function(_0x178a8c){logger['info'](_0xb43f('0xb'),_0x58ce17,_0x1227f1[_0xb43f('0x1c')]);})[_0xb43f('0x21')](function(_0x383efa){logger[_0xb43f('0x22')](_0xb43f('0xb'),_0x58ce17,JSON['stringify'](_0x383efa));})[_0xb43f('0x23')](function(){logger[_0xb43f('0xa')](_0xb43f('0x24'),_0x58ce17);_0x4cc692[_0xb43f('0x25')]();});}else{logger['info']('[%s][AMAZONLEX]\x20Welcome\x20Message\x20is\x20empty.\x20It\x20will\x20wait\x20for\x20a\x20message\x20from\x20customer!',_0x58ce17);_0x4cc692[_0xb43f('0x25')]();}}else{var _0xbd0ea2=this;var _0xb143b=new AWS[(_0xb43f('0x26'))]({'accessKeyId':_0x22c7f5[0x0],'secretAccessKey':_0x22c7f5[0x1],'region':_0x22c7f5[0x2]});var _0x298717={'botAlias':_0xb43f('0x27'),'botName':_0x22c7f5[0x3],'inputText':this[_0xb43f('0x28')][_0xb43f('0x1c')],'userId':this[_0xb43f('0x11')]+':'+this['interaction']['id']['toString']()};_0xb143b[_0xb43f('0x29')](_0x298717,function(_0x611f5e,_0x160279){if(_0x611f5e){logger[_0xb43f('0x22')](_0xb43f('0xb'),_0x58ce17,_0x611f5e['message']);_0x4cc692[_0xb43f('0xd')]();}else if(_0x160279&&_0x160279[_0xb43f('0x28')]){_0xbd0ea2['body'][_0xb43f('0x2a')]=_0x160279;_0x1227f1[_0xb43f('0x1c')]=_0x160279[_0xb43f('0x28')];_0x1227f1['providerName']=_0xb43f('0x2a');_0x1227f1[_0xb43f('0x2b')]=JSON[_0xb43f('0x2c')](_0x160279);return rpc[_0x2ba5bb+_0xb43f('0x1e')]['create'](_0x1227f1)[_0xb43f('0x20')](function(_0x23512e){logger[_0xb43f('0xa')]('[%s][AMAZONLEX]\x20%s',_0x58ce17,_0x1227f1['body']);if(_0x160279[_0xb43f('0x2d')]=='Failed'){_0x4cc692[_0xb43f('0xd')]();}else{_0x4cc692[_0xb43f('0x25')]();}})[_0xb43f('0x21')](function(_0x303d50){logger['error']('[%s][AMAZONLEX]\x20%s',_0x58ce17,JSON['stringify'](_0x303d50));_0x4cc692[_0xb43f('0xd')]();});}else{_0x4cc692['next']();}});}}catch(_0x8b9287){logger['error'](_0xb43f('0xb'),_0x58ce17,JSON[_0xb43f('0x2c')](_0x8b9287));_0x4cc692[_0xb43f('0x25')]();}};};