server/services/routing/server/applications/amazonlex.js

   1 // *************************************************************************
   2 // *                                                                       *
   3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
   4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
   5 // *                                                                       *
   6 // *************************************************************************
   7 // *                                                                       *
   8 // * Email: info@xcally.com                                                *
   9 // * Website: https://www.xcally.com                                       *
  10 // *                                                                       *
  11 // *************************************************************************
  12 // *                                                                       *
  13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
  14 // * copyright treaties, as well as other intellectual property laws and   *
  15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
  16 // *                                                                       *
  17 // *************************************************************************
  18 var _0x5307=['Failed','lodash','./utils','../../../../config/logger','../../rpc/chatMessage','../../rpc/smsMessage','isNil','interaction','UserId','info','Agent\x20is\x20managing\x20the\x20interaction.\x20Go\x20to\x20next\x20application.','next','contact','YYYY-MM-DD\x20HH:mm:ss','out','channel','whatsapp','phone','chat','ChatWebsiteId','account','upperFirst','AccountId','InteractionId','created','isEmpty','body','getMustacheRender','Message','create','then','[%s][AMAZONLEX]\x20%s','catch','stringify','finally','[%s][AMAZONLEX]\x20Welcome\x20Message\x20has\x20been\x20sent!','stop','LexRuntime','$LATEST','message','toString','postText','error','amazonlex','providerName'];(function(_0x247aa1,_0x249d61){var _0x599c64=function(_0x46ce86){while(--_0x46ce86){_0x247aa1['push'](_0x247aa1['shift']());}};_0x599c64(++_0x249d61);}(_0x5307,0x1c3));var _0x7530=function(_0x582ef6,_0x753a9c){_0x582ef6=_0x582ef6-0x0;var _0xb62db1=_0x5307[_0x582ef6];return _0xb62db1;};'use strict';var _=require(_0x7530('0x0'));var moment=require('moment');var AWS=require('aws-sdk');var utils=require(_0x7530('0x1'));var logger=require(_0x7530('0x2'))('routing');var rpc={'chatMessage':require(_0x7530('0x3')),'openchannelMessage':require('../../rpc/openchannelMessage'),'mailMessage':require('../../rpc/mailMessage'),'smsMessage':require(_0x7530('0x4')),'faxMessage':require('../../rpc/faxMessage'),'whatsappMessage':require('../../rpc/whatsappMessage')};exports['consequence']=function(_0x387e9a,_0x5c7292){return function(_0x3435e4){try{if(!_[_0x7530('0x5')](this[_0x7530('0x6')][_0x7530('0x7')])){logger[_0x7530('0x8')]('[%s][AMAZONLEX]\x20%s',_0x387e9a,_0x7530('0x9'));return _0x3435e4[_0x7530('0xa')]();}var _0x446af5={'ContactId':this[_0x7530('0xb')]['id'],'sentAt':moment()['format'](_0x7530('0xc')),'direction':_0x7530('0xd')};if(this['channel']==='sms'||this[_0x7530('0xe')]===_0x7530('0xf')){_0x446af5['phone']=this['interaction'][_0x7530('0x10')];}var _0x11ab4d=this[_0x7530('0xe')];if(_0x11ab4d===_0x7530('0x11')){_0x446af5[_0x7530('0x12')]=this[_0x7530('0x13')]['id'];}else{_0x446af5[_[_0x7530('0x14')](_0x11ab4d)+_0x7530('0x15')]=this[_0x7530('0x13')]['id'];}_0x446af5[_[_0x7530('0x14')](_0x11ab4d)+_0x7530('0x16')]=this['interaction']['id'];if(this[_0x7530('0x6')][_0x7530('0x17')]){var _0x50517f=_0x5c7292[0x4];if(!_[_0x7530('0x18')](_0x50517f)){_0x446af5[_0x7530('0x19')]=utils[_0x7530('0x1a')](_0x50517f,this);return rpc[_0x11ab4d+_0x7530('0x1b')][_0x7530('0x1c')](_0x446af5)[_0x7530('0x1d')](function(_0x11e988){logger[_0x7530('0x8')](_0x7530('0x1e'),_0x387e9a,_0x446af5[_0x7530('0x19')]);})[_0x7530('0x1f')](function(_0x52d1d2){logger['error']('[%s][AMAZONLEX]\x20%s',_0x387e9a,JSON[_0x7530('0x20')](_0x52d1d2));})[_0x7530('0x21')](function(){logger[_0x7530('0x8')](_0x7530('0x22'),_0x387e9a);_0x3435e4['stop']();});}else{logger[_0x7530('0x8')]('[%s][AMAZONLEX]\x20Welcome\x20Message\x20is\x20empty.\x20It\x20will\x20wait\x20for\x20a\x20message\x20from\x20customer!',_0x387e9a);_0x3435e4[_0x7530('0x23')]();}}else{var _0x5df51d=this;var _0x454c4f=new AWS[(_0x7530('0x24'))]({'accessKeyId':_0x5c7292[0x0],'secretAccessKey':_0x5c7292[0x1],'region':_0x5c7292[0x2]});var _0x235e38={'botAlias':_0x7530('0x25'),'botName':_0x5c7292[0x3],'inputText':this[_0x7530('0x26')][_0x7530('0x19')],'userId':this[_0x7530('0xe')]+':'+this[_0x7530('0x6')]['id'][_0x7530('0x27')]()};_0x454c4f[_0x7530('0x28')](_0x235e38,function(_0x1b21e1,_0x3caa8d){if(_0x1b21e1){logger[_0x7530('0x29')](_0x7530('0x1e'),_0x387e9a,_0x1b21e1[_0x7530('0x26')]);_0x3435e4['next']();}else if(_0x3caa8d&&_0x3caa8d[_0x7530('0x26')]){_0x5df51d[_0x7530('0x19')][_0x7530('0x2a')]=_0x3caa8d;_0x446af5['body']=_0x3caa8d['message'];_0x446af5[_0x7530('0x2b')]=_0x7530('0x2a');_0x446af5['providerResponse']=JSON['stringify'](_0x3caa8d);return rpc[_0x11ab4d+_0x7530('0x1b')][_0x7530('0x1c')](_0x446af5)[_0x7530('0x1d')](function(_0x301e52){logger['info']('[%s][AMAZONLEX]\x20%s',_0x387e9a,_0x446af5['body']);if(_0x3caa8d['dialogState']==_0x7530('0x2c')){_0x3435e4[_0x7530('0xa')]();}else{_0x3435e4[_0x7530('0x23')]();}})[_0x7530('0x1f')](function(_0xba96e8){logger[_0x7530('0x29')](_0x7530('0x1e'),_0x387e9a,JSON[_0x7530('0x20')](_0xba96e8));_0x3435e4[_0x7530('0xa')]();});}else{_0x3435e4[_0x7530('0xa')]();}});}}catch(_0x4d1eb0){logger[_0x7530('0x29')](_0x7530('0x1e'),_0x387e9a,JSON['stringify'](_0x4d1eb0));_0x3435e4['stop']();}};};