server/services/routing/server/applications/amazonlex.js

   1 // *************************************************************************
   2 // *                                                                       *
   3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
   4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
   5 // *                                                                       *
   6 // *************************************************************************
   7 // *                                                                       *
   8 // * Email: info@xcally.com                                                *
   9 // * Website: https://www.xcally.com                                       *
  10 // *                                                                       *
  11 // *************************************************************************
  12 // *                                                                       *
  13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
  14 // * copyright treaties, as well as other intellectual property laws and   *
  15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
  16 // *                                                                       *
  17 // *************************************************************************
  18 var _0xda1d=['aws-sdk','./utils','../../../../config/logger','routing','../../rpc/chatMessage','../../rpc/openchannelMessage','../../rpc/mailMessage','../../rpc/faxMessage','../../rpc/whatsappMessage','consequence','interaction','UserId','info','[%s][AMAZONLEX]\x20%s','Agent\x20is\x20managing\x20the\x20interaction.\x20Go\x20to\x20next\x20application.','next','contact','out','channel','whatsapp','phone','ChatWebsiteId','account','upperFirst','InteractionId','created','isEmpty','body','getMustacheRender','Message','create','then','catch','error','stringify','stop','[%s][AMAZONLEX]\x20Welcome\x20Message\x20is\x20empty.\x20It\x20will\x20wait\x20for\x20a\x20message\x20from\x20customer!','message','amazonlex','providerName','providerResponse','dialogState','moment'];(function(_0x3358ba,_0x24c5fc){var _0x296e73=function(_0x843ff3){while(--_0x843ff3){_0x3358ba['push'](_0x3358ba['shift']());}};_0x296e73(++_0x24c5fc);}(_0xda1d,0x80));var _0xdda1=function(_0x4053cf,_0x14397f){_0x4053cf=_0x4053cf-0x0;var _0x3bf960=_0xda1d[_0x4053cf];return _0x3bf960;};'use strict';var _=require('lodash');var moment=require(_0xdda1('0x0'));var AWS=require(_0xdda1('0x1'));var utils=require(_0xdda1('0x2'));var logger=require(_0xdda1('0x3'))(_0xdda1('0x4'));var rpc={'chatMessage':require(_0xdda1('0x5')),'openchannelMessage':require(_0xdda1('0x6')),'mailMessage':require(_0xdda1('0x7')),'smsMessage':require('../../rpc/smsMessage'),'faxMessage':require(_0xdda1('0x8')),'whatsappMessage':require(_0xdda1('0x9'))};exports[_0xdda1('0xa')]=function(_0x1edcee,_0x4973ac){return function(_0x46c3dc){try{if(!_['isNil'](this[_0xdda1('0xb')][_0xdda1('0xc')])){logger[_0xdda1('0xd')](_0xdda1('0xe'),_0x1edcee,_0xdda1('0xf'));return _0x46c3dc[_0xdda1('0x10')]();}var _0x53e276={'ContactId':this[_0xdda1('0x11')]['id'],'sentAt':moment()['format']('YYYY-MM-DD\x20HH:mm:ss'),'direction':_0xdda1('0x12')};if(this[_0xdda1('0x13')]==='sms'||this[_0xdda1('0x13')]===_0xdda1('0x14')){_0x53e276[_0xdda1('0x15')]=this[_0xdda1('0xb')][_0xdda1('0x15')];}var _0x1ad265=this[_0xdda1('0x13')];if(_0x1ad265==='chat'){_0x53e276[_0xdda1('0x16')]=this[_0xdda1('0x17')]['id'];}else{_0x53e276[_[_0xdda1('0x18')](_0x1ad265)+'AccountId']=this[_0xdda1('0x17')]['id'];}_0x53e276[_[_0xdda1('0x18')](_0x1ad265)+_0xdda1('0x19')]=this[_0xdda1('0xb')]['id'];if(this['interaction'][_0xdda1('0x1a')]){var _0x5545b7=_0x4973ac[0x4];if(!_[_0xdda1('0x1b')](_0x5545b7)){_0x53e276[_0xdda1('0x1c')]=utils[_0xdda1('0x1d')](_0x5545b7,this);return rpc[_0x1ad265+_0xdda1('0x1e')][_0xdda1('0x1f')](_0x53e276)[_0xdda1('0x20')](function(_0x43a1b6){logger[_0xdda1('0xd')](_0xdda1('0xe'),_0x1edcee,_0x53e276[_0xdda1('0x1c')]);})[_0xdda1('0x21')](function(_0xa74204){logger[_0xdda1('0x22')](_0xdda1('0xe'),_0x1edcee,JSON[_0xdda1('0x23')](_0xa74204));})['finally'](function(){logger[_0xdda1('0xd')]('[%s][AMAZONLEX]\x20Welcome\x20Message\x20has\x20been\x20sent!',_0x1edcee);_0x46c3dc[_0xdda1('0x24')]();});}else{logger[_0xdda1('0xd')](_0xdda1('0x25'),_0x1edcee);_0x46c3dc[_0xdda1('0x24')]();}}else{var _0x230ba2=this;var _0x363cb2=new AWS['LexRuntime']({'accessKeyId':_0x4973ac[0x0],'secretAccessKey':_0x4973ac[0x1],'region':_0x4973ac[0x2]});var _0x6a14c5={'botAlias':'$LATEST','botName':_0x4973ac[0x3],'inputText':this[_0xdda1('0x26')][_0xdda1('0x1c')],'userId':this[_0xdda1('0x13')]+':'+this[_0xdda1('0xb')]['id']['toString']()};_0x363cb2['postText'](_0x6a14c5,function(_0x47518b,_0x5d4f63){if(_0x47518b){logger['error'](_0xdda1('0xe'),_0x1edcee,_0x47518b[_0xdda1('0x26')]);_0x46c3dc[_0xdda1('0x10')]();}else if(_0x5d4f63&&_0x5d4f63['message']){_0x230ba2[_0xdda1('0x1c')][_0xdda1('0x27')]=_0x5d4f63;_0x53e276[_0xdda1('0x1c')]=_0x5d4f63[_0xdda1('0x26')];_0x53e276[_0xdda1('0x28')]=_0xdda1('0x27');_0x53e276[_0xdda1('0x29')]=JSON['stringify'](_0x5d4f63);return rpc[_0x1ad265+_0xdda1('0x1e')][_0xdda1('0x1f')](_0x53e276)[_0xdda1('0x20')](function(_0x1ef32b){logger[_0xdda1('0xd')](_0xdda1('0xe'),_0x1edcee,_0x53e276[_0xdda1('0x1c')]);if(_0x5d4f63[_0xdda1('0x2a')]=='Failed'){_0x46c3dc[_0xdda1('0x10')]();}else{_0x46c3dc[_0xdda1('0x24')]();}})[_0xdda1('0x21')](function(_0x348fdf){logger[_0xdda1('0x22')](_0xdda1('0xe'),_0x1edcee,JSON[_0xdda1('0x23')](_0x348fdf));_0x46c3dc['next']();});}else{_0x46c3dc['next']();}});}}catch(_0x4af372){logger[_0xdda1('0x22')](_0xdda1('0xe'),_0x1edcee,JSON['stringify'](_0x4af372));_0x46c3dc['stop']();}};};