server/services/routing/server/applications/amazonlex.js

   1 // *************************************************************************
   2 // *                                                                       *
   3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
   4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
   5 // *                                                                       *
   6 // *************************************************************************
   7 // *                                                                       *
   8 // * Email: info@xcally.com                                                *
   9 // * Website: https://www.xcally.com                                       *
  10 // *                                                                       *
  11 // *************************************************************************
  12 // *                                                                       *
  13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
  14 // * copyright treaties, as well as other intellectual property laws and   *
  15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
  16 // *                                                                       *
  17 // *************************************************************************
  18 var _0x2ed6=['ChatWebsiteId','account','upperFirst','AccountId','InteractionId','created','isEmpty','body','getMustacheRender','Message','create','then','stringify','finally','[%s][AMAZONLEX]\x20Welcome\x20Message\x20has\x20been\x20sent!','[%s][AMAZONLEX]\x20Welcome\x20Message\x20is\x20empty.\x20It\x20will\x20wait\x20for\x20a\x20message\x20from\x20customer!','stop','LexRuntime','message','postText','error','next','amazonlex','providerName','providerResponse','dialogState','Failed','catch','lodash','aws-sdk','../../../../config/logger','routing','../../rpc/chatMessage','../../rpc/openchannelMessage','../../rpc/smsMessage','../../rpc/faxMessage','consequence','isNil','UserId','info','[%s][AMAZONLEX]\x20%s','contact','format','out','channel','phone','interaction','chat'];(function(_0x245afe,_0x319cde){var _0x4eefde=function(_0x15a1fa){while(--_0x15a1fa){_0x245afe['push'](_0x245afe['shift']());}};_0x4eefde(++_0x319cde);}(_0x2ed6,0x13c));var _0x62ed=function(_0x1b9fec,_0x421993){_0x1b9fec=_0x1b9fec-0x0;var _0x4987dd=_0x2ed6[_0x1b9fec];return _0x4987dd;};'use strict';var _=require(_0x62ed('0x0'));var moment=require('moment');var AWS=require(_0x62ed('0x1'));var utils=require('./utils');var logger=require(_0x62ed('0x2'))(_0x62ed('0x3'));var rpc={'chatMessage':require(_0x62ed('0x4')),'openchannelMessage':require(_0x62ed('0x5')),'mailMessage':require('../../rpc/mailMessage'),'smsMessage':require(_0x62ed('0x6')),'faxMessage':require(_0x62ed('0x7')),'whatsappMessage':require('../../rpc/whatsappMessage')};exports[_0x62ed('0x8')]=function(_0x2214d1,_0x43ed15){return function(_0x46c634){try{if(!_[_0x62ed('0x9')](this['interaction'][_0x62ed('0xa')])){logger[_0x62ed('0xb')](_0x62ed('0xc'),_0x2214d1,'Agent\x20is\x20managing\x20the\x20interaction.\x20Go\x20to\x20next\x20application.');return _0x46c634['next']();}var _0x462450={'ContactId':this[_0x62ed('0xd')]['id'],'sentAt':moment()[_0x62ed('0xe')]('YYYY-MM-DD\x20HH:mm:ss'),'direction':_0x62ed('0xf')};if(this['channel']==='sms'||this[_0x62ed('0x10')]==='whatsapp'){_0x462450[_0x62ed('0x11')]=this[_0x62ed('0x12')][_0x62ed('0x11')];}var _0x5cba97=this[_0x62ed('0x10')];if(_0x5cba97===_0x62ed('0x13')){_0x462450[_0x62ed('0x14')]=this[_0x62ed('0x15')]['id'];}else{_0x462450[_[_0x62ed('0x16')](_0x5cba97)+_0x62ed('0x17')]=this[_0x62ed('0x15')]['id'];}_0x462450[_['upperFirst'](_0x5cba97)+_0x62ed('0x18')]=this[_0x62ed('0x12')]['id'];if(this['interaction'][_0x62ed('0x19')]){var _0x5be4fc=_0x43ed15[0x4];if(!_[_0x62ed('0x1a')](_0x5be4fc)){_0x462450[_0x62ed('0x1b')]=utils[_0x62ed('0x1c')](_0x5be4fc,this);return rpc[_0x5cba97+_0x62ed('0x1d')][_0x62ed('0x1e')](_0x462450)[_0x62ed('0x1f')](function(_0x207d91){logger[_0x62ed('0xb')](_0x62ed('0xc'),_0x2214d1,_0x462450[_0x62ed('0x1b')]);})['catch'](function(_0x1924e1){logger['error'](_0x62ed('0xc'),_0x2214d1,JSON[_0x62ed('0x20')](_0x1924e1));})[_0x62ed('0x21')](function(){logger[_0x62ed('0xb')](_0x62ed('0x22'),_0x2214d1);_0x46c634['stop']();});}else{logger[_0x62ed('0xb')](_0x62ed('0x23'),_0x2214d1);_0x46c634[_0x62ed('0x24')]();}}else{var _0x20ff14=this;var _0x4ea0cf=new AWS[(_0x62ed('0x25'))]({'accessKeyId':_0x43ed15[0x0],'secretAccessKey':_0x43ed15[0x1],'region':_0x43ed15[0x2]});var _0x31f9b5={'botAlias':'$LATEST','botName':_0x43ed15[0x3],'inputText':this[_0x62ed('0x26')][_0x62ed('0x1b')],'userId':this[_0x62ed('0x10')]+':'+this['interaction']['id']['toString']()};_0x4ea0cf[_0x62ed('0x27')](_0x31f9b5,function(_0x340244,_0x5ab100){if(_0x340244){logger[_0x62ed('0x28')](_0x62ed('0xc'),_0x2214d1,_0x340244[_0x62ed('0x26')]);_0x46c634[_0x62ed('0x29')]();}else if(_0x5ab100&&_0x5ab100[_0x62ed('0x26')]){_0x20ff14[_0x62ed('0x1b')][_0x62ed('0x2a')]=_0x5ab100;_0x462450['body']=_0x5ab100[_0x62ed('0x26')];_0x462450[_0x62ed('0x2b')]=_0x62ed('0x2a');_0x462450[_0x62ed('0x2c')]=JSON['stringify'](_0x5ab100);return rpc[_0x5cba97+_0x62ed('0x1d')][_0x62ed('0x1e')](_0x462450)[_0x62ed('0x1f')](function(_0x572af3){logger['info'](_0x62ed('0xc'),_0x2214d1,_0x462450[_0x62ed('0x1b')]);if(_0x5ab100[_0x62ed('0x2d')]==_0x62ed('0x2e')){_0x46c634[_0x62ed('0x29')]();}else{_0x46c634[_0x62ed('0x24')]();}})[_0x62ed('0x2f')](function(_0x584d5d){logger['error']('[%s][AMAZONLEX]\x20%s',_0x2214d1,JSON[_0x62ed('0x20')](_0x584d5d));_0x46c634[_0x62ed('0x29')]();});}else{_0x46c634[_0x62ed('0x29')]();}});}}catch(_0x54780e){logger[_0x62ed('0x28')](_0x62ed('0xc'),_0x2214d1,JSON[_0x62ed('0x20')](_0x54780e));_0x46c634['stop']();}};};