server/services/routing/server/applications/amazonlex.js

   1 // *************************************************************************
   2 // *                                                                       *
   3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
   4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
   5 // *                                                                       *
   6 // *************************************************************************
   7 // *                                                                       *
   8 // * Email: info@xcally.com                                                *
   9 // * Website: https://www.xcally.com                                       *
  10 // *                                                                       *
  11 // *************************************************************************
  12 // *                                                                       *
  13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
  14 // * copyright treaties, as well as other intellectual property laws and   *
  15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
  16 // *                                                                       *
  17 // *************************************************************************
  18 var _0x2e66=['isNil','UserId','info','[%s][AMAZONLEX]\x20%s','Agent\x20is\x20managing\x20the\x20interaction.\x20Go\x20to\x20next\x20application.','next','contact','YYYY-MM-DD\x20HH:mm:ss','out','channel','sms','whatsapp','phone','chat','ChatWebsiteId','account','upperFirst','interaction','created','body','getMustacheRender','Message','then','catch','error','stringify','finally','[%s][AMAZONLEX]\x20Welcome\x20Message\x20has\x20been\x20sent!','stop','[%s][AMAZONLEX]\x20Welcome\x20Message\x20is\x20empty.\x20It\x20will\x20wait\x20for\x20a\x20message\x20from\x20customer!','$LATEST','toString','postText','message','amazonlex','providerName','create','lodash','moment','aws-sdk','./utils','../../rpc/chatMessage','../../rpc/openchannelMessage','../../rpc/mailMessage','../../rpc/smsMessage','../../rpc/faxMessage','consequence'];(function(_0x3f1fc6,_0x4b4ff2){var _0x271546=function(_0x6ffabe){while(--_0x6ffabe){_0x3f1fc6['push'](_0x3f1fc6['shift']());}};_0x271546(++_0x4b4ff2);}(_0x2e66,0x110));var _0x62e6=function(_0x169082,_0x30b504){_0x169082=_0x169082-0x0;var _0x46004f=_0x2e66[_0x169082];return _0x46004f;};'use strict';var _=require(_0x62e6('0x0'));var moment=require(_0x62e6('0x1'));var AWS=require(_0x62e6('0x2'));var utils=require(_0x62e6('0x3'));var logger=require('../../../../config/logger')('routing');var rpc={'chatMessage':require(_0x62e6('0x4')),'openchannelMessage':require(_0x62e6('0x5')),'mailMessage':require(_0x62e6('0x6')),'smsMessage':require(_0x62e6('0x7')),'faxMessage':require(_0x62e6('0x8')),'whatsappMessage':require('../../rpc/whatsappMessage')};exports[_0x62e6('0x9')]=function(_0x2887ac,_0x30e316){return function(_0x19a4c0){try{if(!_[_0x62e6('0xa')](this['interaction'][_0x62e6('0xb')])){logger[_0x62e6('0xc')](_0x62e6('0xd'),_0x2887ac,_0x62e6('0xe'));return _0x19a4c0[_0x62e6('0xf')]();}var _0x31fb9a={'ContactId':this[_0x62e6('0x10')]['id'],'sentAt':moment()['format'](_0x62e6('0x11')),'direction':_0x62e6('0x12')};if(this[_0x62e6('0x13')]===_0x62e6('0x14')||this['channel']===_0x62e6('0x15')){_0x31fb9a[_0x62e6('0x16')]=this['interaction'][_0x62e6('0x16')];}var _0x252d03=this['channel'];if(_0x252d03===_0x62e6('0x17')){_0x31fb9a[_0x62e6('0x18')]=this[_0x62e6('0x19')]['id'];}else{_0x31fb9a[_[_0x62e6('0x1a')](_0x252d03)+'AccountId']=this[_0x62e6('0x19')]['id'];}_0x31fb9a[_[_0x62e6('0x1a')](_0x252d03)+'InteractionId']=this[_0x62e6('0x1b')]['id'];if(this[_0x62e6('0x1b')][_0x62e6('0x1c')]){var _0x38fbfa=_0x30e316[0x4];if(!_['isEmpty'](_0x38fbfa)){_0x31fb9a[_0x62e6('0x1d')]=utils[_0x62e6('0x1e')](_0x38fbfa,this);return rpc[_0x252d03+_0x62e6('0x1f')]['create'](_0x31fb9a)[_0x62e6('0x20')](function(_0x40a9c9){logger['info'](_0x62e6('0xd'),_0x2887ac,_0x31fb9a[_0x62e6('0x1d')]);})[_0x62e6('0x21')](function(_0xd71465){logger[_0x62e6('0x22')](_0x62e6('0xd'),_0x2887ac,JSON[_0x62e6('0x23')](_0xd71465));})[_0x62e6('0x24')](function(){logger[_0x62e6('0xc')](_0x62e6('0x25'),_0x2887ac);_0x19a4c0[_0x62e6('0x26')]();});}else{logger['info'](_0x62e6('0x27'),_0x2887ac);_0x19a4c0[_0x62e6('0x26')]();}}else{var _0x5dd2c7=this;var _0xd84727=new AWS['LexRuntime']({'accessKeyId':_0x30e316[0x0],'secretAccessKey':_0x30e316[0x1],'region':_0x30e316[0x2]});var _0x57d452={'botAlias':_0x62e6('0x28'),'botName':_0x30e316[0x3],'inputText':this['message'][_0x62e6('0x1d')],'userId':this['channel']+':'+this['interaction']['id'][_0x62e6('0x29')]()};_0xd84727[_0x62e6('0x2a')](_0x57d452,function(_0x4f8c0c,_0x7c226a){if(_0x4f8c0c){logger[_0x62e6('0x22')]('[%s][AMAZONLEX]\x20%s',_0x2887ac,_0x4f8c0c[_0x62e6('0x2b')]);_0x19a4c0['next']();}else if(_0x7c226a&&_0x7c226a[_0x62e6('0x2b')]){_0x5dd2c7[_0x62e6('0x1d')][_0x62e6('0x2c')]=_0x7c226a;_0x31fb9a[_0x62e6('0x1d')]=_0x7c226a[_0x62e6('0x2b')];_0x31fb9a[_0x62e6('0x2d')]=_0x62e6('0x2c');_0x31fb9a['providerResponse']=JSON[_0x62e6('0x23')](_0x7c226a);return rpc[_0x252d03+_0x62e6('0x1f')][_0x62e6('0x2e')](_0x31fb9a)[_0x62e6('0x20')](function(_0x36728d){logger[_0x62e6('0xc')](_0x62e6('0xd'),_0x2887ac,_0x31fb9a[_0x62e6('0x1d')]);if(_0x7c226a['dialogState']=='Failed'){_0x19a4c0['next']();}else{_0x19a4c0[_0x62e6('0x26')]();}})['catch'](function(_0x5ac6f0){logger['error'](_0x62e6('0xd'),_0x2887ac,JSON[_0x62e6('0x23')](_0x5ac6f0));_0x19a4c0['next']();});}else{_0x19a4c0[_0x62e6('0xf')]();}});}}catch(_0xf22866){logger[_0x62e6('0x22')](_0x62e6('0xd'),_0x2887ac,JSON[_0x62e6('0x23')](_0xf22866));_0x19a4c0[_0x62e6('0x26')]();}};};