server/services/routing/server/applications/amazonlex.js

   1 // *************************************************************************
   2 // *                                                                       *
   3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
   4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
   5 // *                                                                       *
   6 // *************************************************************************
   7 // *                                                                       *
   8 // * Email: info@xcally.com                                                *
   9 // * Website: https://www.xcally.com                                       *
  10 // *                                                                       *
  11 // *************************************************************************
  12 // *                                                                       *
  13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
  14 // * copyright treaties, as well as other intellectual property laws and   *
  15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
  16 // *                                                                       *
  17 // *************************************************************************
  18 var _0x38be=['UserId','info','[%s][AMAZONLEX]\x20%s','Agent\x20is\x20managing\x20the\x20interaction.\x20Go\x20to\x20next\x20application.','next','contact','YYYY-MM-DD\x20HH:mm:ss','sms','channel','phone','chat','ChatWebsiteId','account','AccountId','upperFirst','created','isEmpty','body','getMustacheRender','create','stringify','finally','[%s][AMAZONLEX]\x20Welcome\x20Message\x20has\x20been\x20sent!','stop','[%s][AMAZONLEX]\x20Welcome\x20Message\x20is\x20empty.\x20It\x20will\x20wait\x20for\x20a\x20message\x20from\x20customer!','LexRuntime','$LATEST','toString','error','message','amazonlex','providerName','providerResponse','Message','then','Failed','catch','lodash','moment','aws-sdk','./utils','../../../../config/logger','../../rpc/chatMessage','../../rpc/openchannelMessage','../../rpc/mailMessage','../../rpc/faxMessage','../../rpc/whatsappMessage','consequence','interaction'];(function(_0x431de2,_0x43756c){var _0x63ca77=function(_0x133189){while(--_0x133189){_0x431de2['push'](_0x431de2['shift']());}};_0x63ca77(++_0x43756c);}(_0x38be,0x11a));var _0xe38b=function(_0x54a7aa,_0x568af7){_0x54a7aa=_0x54a7aa-0x0;var _0x958a16=_0x38be[_0x54a7aa];return _0x958a16;};'use strict';var _=require(_0xe38b('0x0'));var moment=require(_0xe38b('0x1'));var AWS=require(_0xe38b('0x2'));var utils=require(_0xe38b('0x3'));var logger=require(_0xe38b('0x4'))('routing');var rpc={'chatMessage':require(_0xe38b('0x5')),'openchannelMessage':require(_0xe38b('0x6')),'mailMessage':require(_0xe38b('0x7')),'smsMessage':require('../../rpc/smsMessage'),'faxMessage':require(_0xe38b('0x8')),'whatsappMessage':require(_0xe38b('0x9'))};exports[_0xe38b('0xa')]=function(_0x29612e,_0xb41387){return function(_0x5022b5){try{if(!_['isNil'](this[_0xe38b('0xb')][_0xe38b('0xc')])){logger[_0xe38b('0xd')](_0xe38b('0xe'),_0x29612e,_0xe38b('0xf'));return _0x5022b5[_0xe38b('0x10')]();}var _0x1b00cd={'ContactId':this[_0xe38b('0x11')]['id'],'sentAt':moment()['format'](_0xe38b('0x12')),'direction':'out'};if(this['channel']===_0xe38b('0x13')||this[_0xe38b('0x14')]==='whatsapp'){_0x1b00cd['phone']=this[_0xe38b('0xb')][_0xe38b('0x15')];}var _0x292b9e=this[_0xe38b('0x14')];if(_0x292b9e===_0xe38b('0x16')){_0x1b00cd[_0xe38b('0x17')]=this[_0xe38b('0x18')]['id'];}else{_0x1b00cd[_['upperFirst'](_0x292b9e)+_0xe38b('0x19')]=this['account']['id'];}_0x1b00cd[_[_0xe38b('0x1a')](_0x292b9e)+'InteractionId']=this[_0xe38b('0xb')]['id'];if(this[_0xe38b('0xb')][_0xe38b('0x1b')]){var _0x52dc92=_0xb41387[0x4];if(!_[_0xe38b('0x1c')](_0x52dc92)){_0x1b00cd[_0xe38b('0x1d')]=utils[_0xe38b('0x1e')](_0x52dc92,this);return rpc[_0x292b9e+'Message'][_0xe38b('0x1f')](_0x1b00cd)['then'](function(_0x6e4a35){logger[_0xe38b('0xd')]('[%s][AMAZONLEX]\x20%s',_0x29612e,_0x1b00cd[_0xe38b('0x1d')]);})['catch'](function(_0x1b99a4){logger['error'](_0xe38b('0xe'),_0x29612e,JSON[_0xe38b('0x20')](_0x1b99a4));})[_0xe38b('0x21')](function(){logger[_0xe38b('0xd')](_0xe38b('0x22'),_0x29612e);_0x5022b5[_0xe38b('0x23')]();});}else{logger[_0xe38b('0xd')](_0xe38b('0x24'),_0x29612e);_0x5022b5[_0xe38b('0x23')]();}}else{var _0x31456e=this;var _0x6377a1=new AWS[(_0xe38b('0x25'))]({'accessKeyId':_0xb41387[0x0],'secretAccessKey':_0xb41387[0x1],'region':_0xb41387[0x2]});var _0x399228={'botAlias':_0xe38b('0x26'),'botName':_0xb41387[0x3],'inputText':this['message'][_0xe38b('0x1d')],'userId':this['channel']+':'+this[_0xe38b('0xb')]['id'][_0xe38b('0x27')]()};_0x6377a1['postText'](_0x399228,function(_0x254df2,_0x3e537f){if(_0x254df2){logger[_0xe38b('0x28')](_0xe38b('0xe'),_0x29612e,_0x254df2['message']);_0x5022b5[_0xe38b('0x10')]();}else if(_0x3e537f&&_0x3e537f[_0xe38b('0x29')]){_0x31456e[_0xe38b('0x1d')][_0xe38b('0x2a')]=_0x3e537f;_0x1b00cd['body']=_0x3e537f['message'];_0x1b00cd[_0xe38b('0x2b')]='amazonlex';_0x1b00cd[_0xe38b('0x2c')]=JSON[_0xe38b('0x20')](_0x3e537f);return rpc[_0x292b9e+_0xe38b('0x2d')][_0xe38b('0x1f')](_0x1b00cd)[_0xe38b('0x2e')](function(_0x295ecb){logger[_0xe38b('0xd')](_0xe38b('0xe'),_0x29612e,_0x1b00cd['body']);if(_0x3e537f['dialogState']==_0xe38b('0x2f')){_0x5022b5[_0xe38b('0x10')]();}else{_0x5022b5[_0xe38b('0x23')]();}})[_0xe38b('0x30')](function(_0x5849f2){logger[_0xe38b('0x28')](_0xe38b('0xe'),_0x29612e,JSON[_0xe38b('0x20')](_0x5849f2));_0x5022b5['next']();});}else{_0x5022b5['next']();}});}}catch(_0x20718c){logger['error'](_0xe38b('0xe'),_0x29612e,JSON['stringify'](_0x20718c));_0x5022b5[_0xe38b('0x23')]();}};};