server/services/routing/server/applications/amazonlex.js

   1 // *************************************************************************
   2 // *                                                                       *
   3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
   4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
   5 // *                                                                       *
   6 // *************************************************************************
   7 // *                                                                       *
   8 // * Email: info@xcally.com                                                *
   9 // * Website: https://www.xcally.com                                       *
  10 // *                                                                       *
  11 // *************************************************************************
  12 // *                                                                       *
  13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
  14 // * copyright treaties, as well as other intellectual property laws and   *
  15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
  16 // *                                                                       *
  17 // *************************************************************************
  18 var _0xb651=['getMustacheRender','Message','create','info','catch','stringify','finally','[%s][AMAZONLEX]\x20Welcome\x20Message\x20has\x20been\x20sent!','[%s][AMAZONLEX]\x20Welcome\x20Message\x20is\x20empty.\x20It\x20will\x20wait\x20for\x20a\x20message\x20from\x20customer!','stop','LexRuntime','postText','error','message','amazonlex','dialogState','Failed','lodash','./utils','../../../../config/logger','routing','../../rpc/openchannelMessage','../../rpc/mailMessage','../../rpc/smsMessage','../../rpc/faxMessage','../../rpc/whatsappMessage','consequence','interaction','UserId','[%s][AMAZONLEX]\x20%s','Agent\x20is\x20managing\x20the\x20interaction.\x20Go\x20to\x20next\x20application.','next','contact','format','YYYY-MM-DD\x20HH:mm:ss','out','channel','phone','ChatWebsiteId','account','upperFirst','InteractionId','created','isEmpty','body'];(function(_0x9fdd0c,_0x59b230){var _0x224beb=function(_0x4a606e){while(--_0x4a606e){_0x9fdd0c['push'](_0x9fdd0c['shift']());}};_0x224beb(++_0x59b230);}(_0xb651,0x14c));var _0x1b65=function(_0x4ff09b,_0x53f67d){_0x4ff09b=_0x4ff09b-0x0;var _0x3f5c2e=_0xb651[_0x4ff09b];return _0x3f5c2e;};'use strict';var _=require(_0x1b65('0x0'));var moment=require('moment');var AWS=require('aws-sdk');var utils=require(_0x1b65('0x1'));var logger=require(_0x1b65('0x2'))(_0x1b65('0x3'));var rpc={'chatMessage':require('../../rpc/chatMessage'),'openchannelMessage':require(_0x1b65('0x4')),'mailMessage':require(_0x1b65('0x5')),'smsMessage':require(_0x1b65('0x6')),'faxMessage':require(_0x1b65('0x7')),'whatsappMessage':require(_0x1b65('0x8'))};exports[_0x1b65('0x9')]=function(_0x32c6a0,_0x16fa40){return function(_0x2953ad){try{if(!_['isNil'](this[_0x1b65('0xa')][_0x1b65('0xb')])){logger['info'](_0x1b65('0xc'),_0x32c6a0,_0x1b65('0xd'));return _0x2953ad[_0x1b65('0xe')]();}var _0x556043={'ContactId':this[_0x1b65('0xf')]['id'],'sentAt':moment()[_0x1b65('0x10')](_0x1b65('0x11')),'direction':_0x1b65('0x12')};if(this[_0x1b65('0x13')]==='sms'||this[_0x1b65('0x13')]==='whatsapp'){_0x556043[_0x1b65('0x14')]=this[_0x1b65('0xa')][_0x1b65('0x14')];}var _0x263ba5=this[_0x1b65('0x13')];if(_0x263ba5==='chat'){_0x556043[_0x1b65('0x15')]=this[_0x1b65('0x16')]['id'];}else{_0x556043[_[_0x1b65('0x17')](_0x263ba5)+'AccountId']=this['account']['id'];}_0x556043[_[_0x1b65('0x17')](_0x263ba5)+_0x1b65('0x18')]=this[_0x1b65('0xa')]['id'];if(this[_0x1b65('0xa')][_0x1b65('0x19')]){var _0x475b21=_0x16fa40[0x4];if(!_[_0x1b65('0x1a')](_0x475b21)){_0x556043[_0x1b65('0x1b')]=utils[_0x1b65('0x1c')](_0x475b21,this);return rpc[_0x263ba5+_0x1b65('0x1d')][_0x1b65('0x1e')](_0x556043)['then'](function(_0x52b13d){logger[_0x1b65('0x1f')](_0x1b65('0xc'),_0x32c6a0,_0x556043['body']);})[_0x1b65('0x20')](function(_0x5af350){logger['error']('[%s][AMAZONLEX]\x20%s',_0x32c6a0,JSON[_0x1b65('0x21')](_0x5af350));})[_0x1b65('0x22')](function(){logger['info'](_0x1b65('0x23'),_0x32c6a0);_0x2953ad['stop']();});}else{logger[_0x1b65('0x1f')](_0x1b65('0x24'),_0x32c6a0);_0x2953ad[_0x1b65('0x25')]();}}else{var _0x342e14=this;var _0x195ab5=new AWS[(_0x1b65('0x26'))]({'accessKeyId':_0x16fa40[0x0],'secretAccessKey':_0x16fa40[0x1],'region':_0x16fa40[0x2]});var _0x94f522={'botAlias':'$LATEST','botName':_0x16fa40[0x3],'inputText':this['message'][_0x1b65('0x1b')],'userId':this[_0x1b65('0x13')]+':'+this['interaction']['id']['toString']()};_0x195ab5[_0x1b65('0x27')](_0x94f522,function(_0x28b156,_0x46c615){if(_0x28b156){logger[_0x1b65('0x28')]('[%s][AMAZONLEX]\x20%s',_0x32c6a0,_0x28b156[_0x1b65('0x29')]);_0x2953ad[_0x1b65('0xe')]();}else if(_0x46c615&&_0x46c615['message']){_0x342e14[_0x1b65('0x1b')][_0x1b65('0x2a')]=_0x46c615;_0x556043[_0x1b65('0x1b')]=_0x46c615[_0x1b65('0x29')];_0x556043['providerName']='amazonlex';_0x556043['providerResponse']=JSON[_0x1b65('0x21')](_0x46c615);return rpc[_0x263ba5+_0x1b65('0x1d')][_0x1b65('0x1e')](_0x556043)['then'](function(_0x292dfb){logger[_0x1b65('0x1f')](_0x1b65('0xc'),_0x32c6a0,_0x556043[_0x1b65('0x1b')]);if(_0x46c615[_0x1b65('0x2b')]==_0x1b65('0x2c')){_0x2953ad[_0x1b65('0xe')]();}else{_0x2953ad[_0x1b65('0x25')]();}})[_0x1b65('0x20')](function(_0x51779a){logger[_0x1b65('0x28')]('[%s][AMAZONLEX]\x20%s',_0x32c6a0,JSON['stringify'](_0x51779a));_0x2953ad['next']();});}else{_0x2953ad[_0x1b65('0xe')]();}});}}catch(_0x5b32a0){logger['error']('[%s][AMAZONLEX]\x20%s',_0x32c6a0,JSON[_0x1b65('0x21')](_0x5b32a0));_0x2953ad['stop']();}};};