server/services/routing/server/applications/amazonlex.js

   1 // *************************************************************************
   2 // *                                                                       *
   3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
   4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
   5 // *                                                                       *
   6 // *************************************************************************
   7 // *                                                                       *
   8 // * Email: info@xcally.com                                                *
   9 // * Website: https://www.xcally.com                                       *
  10 // *                                                                       *
  11 // *************************************************************************
  12 // *                                                                       *
  13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
  14 // * copyright treaties, as well as other intellectual property laws and   *
  15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
  16 // *                                                                       *
  17 // *************************************************************************
  18 var _0x64c2=['catch','lodash','moment','aws-sdk','./utils','../../../../config/logger','routing','../../rpc/chatMessage','../../rpc/openchannelMessage','../../rpc/mailMessage','../../rpc/smsMessage','../../rpc/faxMessage','consequence','isNil','info','[%s][AMAZONLEX]\x20%s','Agent\x20is\x20managing\x20the\x20interaction.\x20Go\x20to\x20next\x20application.','next','contact','format','YYYY-MM-DD\x20HH:mm:ss','out','sms','phone','chat','ChatWebsiteId','account','upperFirst','AccountId','InteractionId','interaction','isEmpty','getMustacheRender','create','then','error','stringify','finally','stop','$LATEST','body','channel','toString','postText','message','amazonlex','providerResponse','dialogState','Failed'];(function(_0x3899d1,_0x4aa04c){var _0xeb4a7d=function(_0x3ea5ee){while(--_0x3ea5ee){_0x3899d1['push'](_0x3899d1['shift']());}};_0xeb4a7d(++_0x4aa04c);}(_0x64c2,0xc5));var _0x264c=function(_0x3faa27,_0x378fc8){_0x3faa27=_0x3faa27-0x0;var _0x185ebf=_0x64c2[_0x3faa27];return _0x185ebf;};'use strict';var _=require(_0x264c('0x0'));var moment=require(_0x264c('0x1'));var AWS=require(_0x264c('0x2'));var utils=require(_0x264c('0x3'));var logger=require(_0x264c('0x4'))(_0x264c('0x5'));var rpc={'chatMessage':require(_0x264c('0x6')),'openchannelMessage':require(_0x264c('0x7')),'mailMessage':require(_0x264c('0x8')),'smsMessage':require(_0x264c('0x9')),'faxMessage':require(_0x264c('0xa')),'whatsappMessage':require('../../rpc/whatsappMessage')};exports[_0x264c('0xb')]=function(_0x14da9c,_0x589426){return function(_0x23e03c){try{if(!_[_0x264c('0xc')](this['interaction']['UserId'])){logger[_0x264c('0xd')](_0x264c('0xe'),_0x14da9c,_0x264c('0xf'));return _0x23e03c[_0x264c('0x10')]();}var _0x2b290b={'ContactId':this[_0x264c('0x11')]['id'],'sentAt':moment()[_0x264c('0x12')](_0x264c('0x13')),'direction':_0x264c('0x14')};if(this['channel']===_0x264c('0x15')||this['channel']==='whatsapp'){_0x2b290b[_0x264c('0x16')]=this['interaction'][_0x264c('0x16')];}var _0x305d6a=this['channel'];if(_0x305d6a===_0x264c('0x17')){_0x2b290b[_0x264c('0x18')]=this[_0x264c('0x19')]['id'];}else{_0x2b290b[_[_0x264c('0x1a')](_0x305d6a)+_0x264c('0x1b')]=this[_0x264c('0x19')]['id'];}_0x2b290b[_[_0x264c('0x1a')](_0x305d6a)+_0x264c('0x1c')]=this[_0x264c('0x1d')]['id'];if(this[_0x264c('0x1d')]['created']){var _0x3ccb27=_0x589426[0x4];if(!_[_0x264c('0x1e')](_0x3ccb27)){_0x2b290b['body']=utils[_0x264c('0x1f')](_0x3ccb27,this);return rpc[_0x305d6a+'Message'][_0x264c('0x20')](_0x2b290b)[_0x264c('0x21')](function(_0x15a62a){logger['info'](_0x264c('0xe'),_0x14da9c,_0x2b290b['body']);})['catch'](function(_0xbf62f2){logger[_0x264c('0x22')](_0x264c('0xe'),_0x14da9c,JSON[_0x264c('0x23')](_0xbf62f2));})[_0x264c('0x24')](function(){logger['info']('[%s][AMAZONLEX]\x20Welcome\x20Message\x20has\x20been\x20sent!',_0x14da9c);_0x23e03c[_0x264c('0x25')]();});}else{logger[_0x264c('0xd')]('[%s][AMAZONLEX]\x20Welcome\x20Message\x20is\x20empty.\x20It\x20will\x20wait\x20for\x20a\x20message\x20from\x20customer!',_0x14da9c);_0x23e03c[_0x264c('0x25')]();}}else{var _0x49c1a1=this;var _0x4f6790=new AWS['LexRuntime']({'accessKeyId':_0x589426[0x0],'secretAccessKey':_0x589426[0x1],'region':_0x589426[0x2]});var _0x213e73={'botAlias':_0x264c('0x26'),'botName':_0x589426[0x3],'inputText':this['message'][_0x264c('0x27')],'userId':this[_0x264c('0x28')]+':'+this[_0x264c('0x1d')]['id'][_0x264c('0x29')]()};_0x4f6790[_0x264c('0x2a')](_0x213e73,function(_0x58046f,_0x431288){if(_0x58046f){logger[_0x264c('0x22')](_0x264c('0xe'),_0x14da9c,_0x58046f[_0x264c('0x2b')]);_0x23e03c[_0x264c('0x10')]();}else if(_0x431288&&_0x431288[_0x264c('0x2b')]){_0x49c1a1[_0x264c('0x27')][_0x264c('0x2c')]=_0x431288;_0x2b290b[_0x264c('0x27')]=_0x431288[_0x264c('0x2b')];_0x2b290b['providerName']=_0x264c('0x2c');_0x2b290b[_0x264c('0x2d')]=JSON['stringify'](_0x431288);return rpc[_0x305d6a+'Message'][_0x264c('0x20')](_0x2b290b)[_0x264c('0x21')](function(_0x477293){logger['info'](_0x264c('0xe'),_0x14da9c,_0x2b290b[_0x264c('0x27')]);if(_0x431288[_0x264c('0x2e')]==_0x264c('0x2f')){_0x23e03c[_0x264c('0x10')]();}else{_0x23e03c[_0x264c('0x25')]();}})[_0x264c('0x30')](function(_0x5282fb){logger[_0x264c('0x22')](_0x264c('0xe'),_0x14da9c,JSON[_0x264c('0x23')](_0x5282fb));_0x23e03c['next']();});}else{_0x23e03c['next']();}});}}catch(_0x3c3a4c){logger['error'](_0x264c('0xe'),_0x14da9c,JSON[_0x264c('0x23')](_0x3c3a4c));_0x23e03c[_0x264c('0x25')]();}};};