server/services/routing/server/applications/amazonlex.js

   1 // *************************************************************************
   2 // *                                                                       *
   3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
   4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
   5 // *                                                                       *
   6 // *************************************************************************
   7 // *                                                                       *
   8 // * Email: info@xcally.com                                                *
   9 // * Website: https://www.xcally.com                                       *
  10 // *                                                                       *
  11 // *************************************************************************
  12 // *                                                                       *
  13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
  14 // * copyright treaties, as well as other intellectual property laws and   *
  15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
  16 // *                                                                       *
  17 // *************************************************************************
  18 var _0xe6dd=['stringify','lodash','moment','aws-sdk','./utils','../../../../config/logger','routing','../../rpc/chatMessage','../../rpc/openchannelMessage','../../rpc/mailMessage','../../rpc/smsMessage','../../rpc/faxMessage','consequence','isNil','interaction','UserId','next','contact','YYYY-MM-DD\x20HH:mm:ss','out','sms','whatsapp','phone','channel','chat','ChatWebsiteId','account','upperFirst','AccountId','InteractionId','isEmpty','body','getMustacheRender','Message','create','then','info','[%s][AMAZONLEX]\x20%s','catch','error','finally','stop','LexRuntime','message','toString','amazonlex','providerResponse','dialogState','Failed'];(function(_0x308681,_0x282762){var _0x203d53=function(_0x3deb20){while(--_0x3deb20){_0x308681['push'](_0x308681['shift']());}};_0x203d53(++_0x282762);}(_0xe6dd,0xc5));var _0xde6d=function(_0x532cbe,_0x11d689){_0x532cbe=_0x532cbe-0x0;var _0x167255=_0xe6dd[_0x532cbe];return _0x167255;};'use strict';var _=require(_0xde6d('0x0'));var moment=require(_0xde6d('0x1'));var AWS=require(_0xde6d('0x2'));var utils=require(_0xde6d('0x3'));var logger=require(_0xde6d('0x4'))(_0xde6d('0x5'));var rpc={'chatMessage':require(_0xde6d('0x6')),'openchannelMessage':require(_0xde6d('0x7')),'mailMessage':require(_0xde6d('0x8')),'smsMessage':require(_0xde6d('0x9')),'faxMessage':require(_0xde6d('0xa')),'whatsappMessage':require('../../rpc/whatsappMessage')};exports[_0xde6d('0xb')]=function(_0x2bee8f,_0x522400){return function(_0x2f0bd5){try{if(!_[_0xde6d('0xc')](this[_0xde6d('0xd')][_0xde6d('0xe')])){logger['info']('[%s][AMAZONLEX]\x20%s',_0x2bee8f,'Agent\x20is\x20managing\x20the\x20interaction.\x20Go\x20to\x20next\x20application.');return _0x2f0bd5[_0xde6d('0xf')]();}var _0xf244a1={'ContactId':this[_0xde6d('0x10')]['id'],'sentAt':moment()['format'](_0xde6d('0x11')),'direction':_0xde6d('0x12')};if(this['channel']===_0xde6d('0x13')||this['channel']===_0xde6d('0x14')){_0xf244a1['phone']=this[_0xde6d('0xd')][_0xde6d('0x15')];}var _0x35f18a=this[_0xde6d('0x16')];if(_0x35f18a===_0xde6d('0x17')){_0xf244a1[_0xde6d('0x18')]=this[_0xde6d('0x19')]['id'];}else{_0xf244a1[_[_0xde6d('0x1a')](_0x35f18a)+_0xde6d('0x1b')]=this[_0xde6d('0x19')]['id'];}_0xf244a1[_['upperFirst'](_0x35f18a)+_0xde6d('0x1c')]=this[_0xde6d('0xd')]['id'];if(this[_0xde6d('0xd')]['created']){var _0x2edacb=_0x522400[0x4];if(!_[_0xde6d('0x1d')](_0x2edacb)){_0xf244a1[_0xde6d('0x1e')]=utils[_0xde6d('0x1f')](_0x2edacb,this);return rpc[_0x35f18a+_0xde6d('0x20')][_0xde6d('0x21')](_0xf244a1)[_0xde6d('0x22')](function(_0x15beab){logger[_0xde6d('0x23')](_0xde6d('0x24'),_0x2bee8f,_0xf244a1[_0xde6d('0x1e')]);})[_0xde6d('0x25')](function(_0x2b4d03){logger[_0xde6d('0x26')](_0xde6d('0x24'),_0x2bee8f,JSON['stringify'](_0x2b4d03));})[_0xde6d('0x27')](function(){logger[_0xde6d('0x23')]('[%s][AMAZONLEX]\x20Welcome\x20Message\x20has\x20been\x20sent!',_0x2bee8f);_0x2f0bd5[_0xde6d('0x28')]();});}else{logger[_0xde6d('0x23')]('[%s][AMAZONLEX]\x20Welcome\x20Message\x20is\x20empty.\x20It\x20will\x20wait\x20for\x20a\x20message\x20from\x20customer!',_0x2bee8f);_0x2f0bd5['stop']();}}else{var _0x414a40=this;var _0x11d020=new AWS[(_0xde6d('0x29'))]({'accessKeyId':_0x522400[0x0],'secretAccessKey':_0x522400[0x1],'region':_0x522400[0x2]});var _0x52e083={'botAlias':'$LATEST','botName':_0x522400[0x3],'inputText':this[_0xde6d('0x2a')][_0xde6d('0x1e')],'userId':this['channel']+':'+this[_0xde6d('0xd')]['id'][_0xde6d('0x2b')]()};_0x11d020['postText'](_0x52e083,function(_0x4ea38c,_0x39f66a){if(_0x4ea38c){logger[_0xde6d('0x26')](_0xde6d('0x24'),_0x2bee8f,_0x4ea38c[_0xde6d('0x2a')]);_0x2f0bd5[_0xde6d('0xf')]();}else if(_0x39f66a&&_0x39f66a[_0xde6d('0x2a')]){_0x414a40[_0xde6d('0x1e')][_0xde6d('0x2c')]=_0x39f66a;_0xf244a1[_0xde6d('0x1e')]=_0x39f66a[_0xde6d('0x2a')];_0xf244a1['providerName']=_0xde6d('0x2c');_0xf244a1[_0xde6d('0x2d')]=JSON['stringify'](_0x39f66a);return rpc[_0x35f18a+'Message'][_0xde6d('0x21')](_0xf244a1)[_0xde6d('0x22')](function(_0x5ec581){logger[_0xde6d('0x23')](_0xde6d('0x24'),_0x2bee8f,_0xf244a1[_0xde6d('0x1e')]);if(_0x39f66a[_0xde6d('0x2e')]==_0xde6d('0x2f')){_0x2f0bd5[_0xde6d('0xf')]();}else{_0x2f0bd5[_0xde6d('0x28')]();}})['catch'](function(_0x4c9c76){logger[_0xde6d('0x26')]('[%s][AMAZONLEX]\x20%s',_0x2bee8f,JSON[_0xde6d('0x30')](_0x4c9c76));_0x2f0bd5[_0xde6d('0xf')]();});}else{_0x2f0bd5[_0xde6d('0xf')]();}});}}catch(_0x296221){logger[_0xde6d('0x26')](_0xde6d('0x24'),_0x2bee8f,JSON['stringify'](_0x296221));_0x2f0bd5[_0xde6d('0x28')]();}};};