server/services/routing/server/applications/amazonlex.js

   1 // *************************************************************************
   2 // *                                                                       *
   3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
   4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
   5 // *                                                                       *
   6 // *************************************************************************
   7 // *                                                                       *
   8 // * Email: info@xcally.com                                                *
   9 // * Website: https://www.xcally.com                                       *
  10 // *                                                                       *
  11 // *************************************************************************
  12 // *                                                                       *
  13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
  14 // * copyright treaties, as well as other intellectual property laws and   *
  15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
  16 // *                                                                       *
  17 // *************************************************************************
  18 var _0x78a9=['out','channel','interaction','phone','chat','ChatWebsiteId','account','upperFirst','InteractionId','created','isEmpty','body','getMustacheRender','Message','create','then','info','catch','error','finally','[%s][AMAZONLEX]\x20Welcome\x20Message\x20has\x20been\x20sent!','stop','[%s][AMAZONLEX]\x20Welcome\x20Message\x20is\x20empty.\x20It\x20will\x20wait\x20for\x20a\x20message\x20from\x20customer!','$LATEST','message','postText','amazonlex','providerResponse','Failed','stringify','lodash','moment','aws-sdk','../../../../config/logger','routing','../../rpc/openchannelMessage','../../rpc/mailMessage','../../rpc/faxMessage','../../rpc/whatsappMessage','isNil','[%s][AMAZONLEX]\x20%s','Agent\x20is\x20managing\x20the\x20interaction.\x20Go\x20to\x20next\x20application.','next','format','YYYY-MM-DD\x20HH:mm:ss'];(function(_0x21b916,_0x2f1c29){var _0x4df8bc=function(_0x33de8c){while(--_0x33de8c){_0x21b916['push'](_0x21b916['shift']());}};_0x4df8bc(++_0x2f1c29);}(_0x78a9,0x1e0));var _0x978a=function(_0x359dc0,_0x6393bd){_0x359dc0=_0x359dc0-0x0;var _0x2c3a49=_0x78a9[_0x359dc0];return _0x2c3a49;};'use strict';var _=require(_0x978a('0x0'));var moment=require(_0x978a('0x1'));var AWS=require(_0x978a('0x2'));var utils=require('./utils');var logger=require(_0x978a('0x3'))(_0x978a('0x4'));var rpc={'chatMessage':require('../../rpc/chatMessage'),'openchannelMessage':require(_0x978a('0x5')),'mailMessage':require(_0x978a('0x6')),'smsMessage':require('../../rpc/smsMessage'),'faxMessage':require(_0x978a('0x7')),'whatsappMessage':require(_0x978a('0x8'))};exports['consequence']=function(_0x226f46,_0x92a07a){return function(_0x500724){try{if(!_[_0x978a('0x9')](this['interaction']['UserId'])){logger['info'](_0x978a('0xa'),_0x226f46,_0x978a('0xb'));return _0x500724[_0x978a('0xc')]();}var _0x479933={'ContactId':this['contact']['id'],'sentAt':moment()[_0x978a('0xd')](_0x978a('0xe')),'direction':_0x978a('0xf')};if(this[_0x978a('0x10')]==='sms'||this['channel']==='whatsapp'){_0x479933['phone']=this[_0x978a('0x11')][_0x978a('0x12')];}var _0xd4d53=this[_0x978a('0x10')];if(_0xd4d53===_0x978a('0x13')){_0x479933[_0x978a('0x14')]=this[_0x978a('0x15')]['id'];}else{_0x479933[_[_0x978a('0x16')](_0xd4d53)+'AccountId']=this[_0x978a('0x15')]['id'];}_0x479933[_['upperFirst'](_0xd4d53)+_0x978a('0x17')]=this[_0x978a('0x11')]['id'];if(this['interaction'][_0x978a('0x18')]){var _0x5a4a8b=_0x92a07a[0x4];if(!_[_0x978a('0x19')](_0x5a4a8b)){_0x479933[_0x978a('0x1a')]=utils[_0x978a('0x1b')](_0x5a4a8b,this);return rpc[_0xd4d53+_0x978a('0x1c')][_0x978a('0x1d')](_0x479933)[_0x978a('0x1e')](function(_0x41d844){logger[_0x978a('0x1f')](_0x978a('0xa'),_0x226f46,_0x479933['body']);})[_0x978a('0x20')](function(_0x235b5e){logger[_0x978a('0x21')](_0x978a('0xa'),_0x226f46,JSON['stringify'](_0x235b5e));})[_0x978a('0x22')](function(){logger[_0x978a('0x1f')](_0x978a('0x23'),_0x226f46);_0x500724[_0x978a('0x24')]();});}else{logger[_0x978a('0x1f')](_0x978a('0x25'),_0x226f46);_0x500724['stop']();}}else{var _0x4eb78b=this;var _0x346cae=new AWS['LexRuntime']({'accessKeyId':_0x92a07a[0x0],'secretAccessKey':_0x92a07a[0x1],'region':_0x92a07a[0x2]});var _0x77f91b={'botAlias':_0x978a('0x26'),'botName':_0x92a07a[0x3],'inputText':this[_0x978a('0x27')][_0x978a('0x1a')],'userId':this[_0x978a('0x10')]+':'+this['interaction']['id']['toString']()};_0x346cae[_0x978a('0x28')](_0x77f91b,function(_0x11377b,_0x58ffca){if(_0x11377b){logger[_0x978a('0x21')](_0x978a('0xa'),_0x226f46,_0x11377b[_0x978a('0x27')]);_0x500724['next']();}else if(_0x58ffca&&_0x58ffca[_0x978a('0x27')]){_0x4eb78b[_0x978a('0x1a')]['amazonlex']=_0x58ffca;_0x479933['body']=_0x58ffca[_0x978a('0x27')];_0x479933['providerName']=_0x978a('0x29');_0x479933[_0x978a('0x2a')]=JSON['stringify'](_0x58ffca);return rpc[_0xd4d53+_0x978a('0x1c')][_0x978a('0x1d')](_0x479933)[_0x978a('0x1e')](function(_0x6f181f){logger[_0x978a('0x1f')](_0x978a('0xa'),_0x226f46,_0x479933[_0x978a('0x1a')]);if(_0x58ffca['dialogState']==_0x978a('0x2b')){_0x500724[_0x978a('0xc')]();}else{_0x500724[_0x978a('0x24')]();}})['catch'](function(_0x19c691){logger[_0x978a('0x21')](_0x978a('0xa'),_0x226f46,JSON[_0x978a('0x2c')](_0x19c691));_0x500724['next']();});}else{_0x500724['next']();}});}}catch(_0x5e2081){logger[_0x978a('0x21')](_0x978a('0xa'),_0x226f46,JSON[_0x978a('0x2c')](_0x5e2081));_0x500724[_0x978a('0x24')]();}};};