server/services/routing/server/applications/amazonlex.js

   1 // *************************************************************************
   2 // *                                                                       *
   3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
   4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
   5 // *                                                                       *
   6 // *************************************************************************
   7 // *                                                                       *
   8 // * Email: info@xcally.com                                                *
   9 // * Website: https://www.xcally.com                                       *
  10 // *                                                                       *
  11 // *************************************************************************
  12 // *                                                                       *
  13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
  14 // * copyright treaties, as well as other intellectual property laws and   *
  15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
  16 // *                                                                       *
  17 // *************************************************************************
  18 var _0xab16=['account','AccountId','upperFirst','InteractionId','created','body','getMustacheRender','Message','create','then','catch','[%s][AMAZONLEX]\x20%s','[%s][AMAZONLEX]\x20Welcome\x20Message\x20has\x20been\x20sent!','stop','LexRuntime','$LATEST','toString','postText','error','message','amazonlex','providerName','providerResponse','stringify','dialogState','Failed','lodash','aws-sdk','./utils','../../../../config/logger','routing','../../rpc/chatMessage','../../rpc/openchannelMessage','../../rpc/mailMessage','../../rpc/smsMessage','../../rpc/faxMessage','../../rpc/whatsappMessage','interaction','UserId','info','Agent\x20is\x20managing\x20the\x20interaction.\x20Go\x20to\x20next\x20application.','next','format','YYYY-MM-DD\x20HH:mm:ss','out','channel','phone','chat'];(function(_0x2405bc,_0x2f28a1){var _0x5272d4=function(_0x225294){while(--_0x225294){_0x2405bc['push'](_0x2405bc['shift']());}};_0x5272d4(++_0x2f28a1);}(_0xab16,0x10a));var _0x6ab1=function(_0x4565bf,_0x5ad9d6){_0x4565bf=_0x4565bf-0x0;var _0x5610ba=_0xab16[_0x4565bf];return _0x5610ba;};'use strict';var _=require(_0x6ab1('0x0'));var moment=require('moment');var AWS=require(_0x6ab1('0x1'));var utils=require(_0x6ab1('0x2'));var logger=require(_0x6ab1('0x3'))(_0x6ab1('0x4'));var rpc={'chatMessage':require(_0x6ab1('0x5')),'openchannelMessage':require(_0x6ab1('0x6')),'mailMessage':require(_0x6ab1('0x7')),'smsMessage':require(_0x6ab1('0x8')),'faxMessage':require(_0x6ab1('0x9')),'whatsappMessage':require(_0x6ab1('0xa'))};exports['consequence']=function(_0x3ae1e1,_0x4c9199){return function(_0xaf6af){try{if(!_['isNil'](this[_0x6ab1('0xb')][_0x6ab1('0xc')])){logger[_0x6ab1('0xd')]('[%s][AMAZONLEX]\x20%s',_0x3ae1e1,_0x6ab1('0xe'));return _0xaf6af[_0x6ab1('0xf')]();}var _0x29b920={'ContactId':this['contact']['id'],'sentAt':moment()[_0x6ab1('0x10')](_0x6ab1('0x11')),'direction':_0x6ab1('0x12')};if(this[_0x6ab1('0x13')]==='sms'||this[_0x6ab1('0x13')]==='whatsapp'){_0x29b920[_0x6ab1('0x14')]=this[_0x6ab1('0xb')][_0x6ab1('0x14')];}var _0x57d068=this[_0x6ab1('0x13')];if(_0x57d068===_0x6ab1('0x15')){_0x29b920['ChatWebsiteId']=this[_0x6ab1('0x16')]['id'];}else{_0x29b920[_['upperFirst'](_0x57d068)+_0x6ab1('0x17')]=this[_0x6ab1('0x16')]['id'];}_0x29b920[_[_0x6ab1('0x18')](_0x57d068)+_0x6ab1('0x19')]=this['interaction']['id'];if(this['interaction'][_0x6ab1('0x1a')]){var _0x13e7fe=_0x4c9199[0x4];if(!_['isEmpty'](_0x13e7fe)){_0x29b920[_0x6ab1('0x1b')]=utils[_0x6ab1('0x1c')](_0x13e7fe,this);return rpc[_0x57d068+_0x6ab1('0x1d')][_0x6ab1('0x1e')](_0x29b920)[_0x6ab1('0x1f')](function(_0x176965){logger['info']('[%s][AMAZONLEX]\x20%s',_0x3ae1e1,_0x29b920['body']);})[_0x6ab1('0x20')](function(_0x172093){logger['error'](_0x6ab1('0x21'),_0x3ae1e1,JSON['stringify'](_0x172093));})['finally'](function(){logger[_0x6ab1('0xd')](_0x6ab1('0x22'),_0x3ae1e1);_0xaf6af[_0x6ab1('0x23')]();});}else{logger['info']('[%s][AMAZONLEX]\x20Welcome\x20Message\x20is\x20empty.\x20It\x20will\x20wait\x20for\x20a\x20message\x20from\x20customer!',_0x3ae1e1);_0xaf6af[_0x6ab1('0x23')]();}}else{var _0x31044a=this;var _0x1ab7b6=new AWS[(_0x6ab1('0x24'))]({'accessKeyId':_0x4c9199[0x0],'secretAccessKey':_0x4c9199[0x1],'region':_0x4c9199[0x2]});var _0x237f6b={'botAlias':_0x6ab1('0x25'),'botName':_0x4c9199[0x3],'inputText':this['message'][_0x6ab1('0x1b')],'userId':this[_0x6ab1('0x13')]+':'+this['interaction']['id'][_0x6ab1('0x26')]()};_0x1ab7b6[_0x6ab1('0x27')](_0x237f6b,function(_0x1866da,_0x4eef6f){if(_0x1866da){logger[_0x6ab1('0x28')](_0x6ab1('0x21'),_0x3ae1e1,_0x1866da['message']);_0xaf6af[_0x6ab1('0xf')]();}else if(_0x4eef6f&&_0x4eef6f[_0x6ab1('0x29')]){_0x31044a[_0x6ab1('0x1b')][_0x6ab1('0x2a')]=_0x4eef6f;_0x29b920['body']=_0x4eef6f['message'];_0x29b920[_0x6ab1('0x2b')]=_0x6ab1('0x2a');_0x29b920[_0x6ab1('0x2c')]=JSON[_0x6ab1('0x2d')](_0x4eef6f);return rpc[_0x57d068+_0x6ab1('0x1d')][_0x6ab1('0x1e')](_0x29b920)[_0x6ab1('0x1f')](function(_0x11f1b4){logger[_0x6ab1('0xd')](_0x6ab1('0x21'),_0x3ae1e1,_0x29b920[_0x6ab1('0x1b')]);if(_0x4eef6f[_0x6ab1('0x2e')]==_0x6ab1('0x2f')){_0xaf6af[_0x6ab1('0xf')]();}else{_0xaf6af[_0x6ab1('0x23')]();}})[_0x6ab1('0x20')](function(_0x368506){logger[_0x6ab1('0x28')]('[%s][AMAZONLEX]\x20%s',_0x3ae1e1,JSON[_0x6ab1('0x2d')](_0x368506));_0xaf6af['next']();});}else{_0xaf6af['next']();}});}}catch(_0x410294){logger['error'](_0x6ab1('0x21'),_0x3ae1e1,JSON[_0x6ab1('0x2d')](_0x410294));_0xaf6af[_0x6ab1('0x23')]();}};};