server/services/routing/server/applications/amazonlex.js

   1 // *************************************************************************
   2 // *                                                                       *
   3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
   4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
   5 // *                                                                       *
   6 // *************************************************************************
   7 // *                                                                       *
   8 // * Email: info@xcally.com                                                *
   9 // * Website: https://www.xcally.com                                       *
  10 // *                                                                       *
  11 // *************************************************************************
  12 // *                                                                       *
  13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
  14 // * copyright treaties, as well as other intellectual property laws and   *
  15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
  16 // *                                                                       *
  17 // *************************************************************************
  18 var _0x9598=['upperFirst','AccountId','InteractionId','getMustacheRender','Message','create','body','catch','error','stringify','finally','[%s][AMAZONLEX]\x20Welcome\x20Message\x20has\x20been\x20sent!','stop','[%s][AMAZONLEX]\x20Welcome\x20Message\x20is\x20empty.\x20It\x20will\x20wait\x20for\x20a\x20message\x20from\x20customer!','LexRuntime','$LATEST','message','postText','amazonlex','providerName','providerResponse','lodash','moment','aws-sdk','./utils','../../../../config/logger','../../rpc/chatMessage','../../rpc/openchannelMessage','../../rpc/mailMessage','../../rpc/whatsappMessage','consequence','isNil','interaction','UserId','info','[%s][AMAZONLEX]\x20%s','Agent\x20is\x20managing\x20the\x20interaction.\x20Go\x20to\x20next\x20application.','next','YYYY-MM-DD\x20HH:mm:ss','out','channel','sms','whatsapp','phone','account'];(function(_0x2aa0e7,_0x4e5145){var _0x1472c0=function(_0x4deaeb){while(--_0x4deaeb){_0x2aa0e7['push'](_0x2aa0e7['shift']());}};_0x1472c0(++_0x4e5145);}(_0x9598,0x123));var _0x8959=function(_0x2b4d01,_0x4c6044){_0x2b4d01=_0x2b4d01-0x0;var _0x4195d7=_0x9598[_0x2b4d01];return _0x4195d7;};'use strict';var _=require(_0x8959('0x0'));var moment=require(_0x8959('0x1'));var AWS=require(_0x8959('0x2'));var utils=require(_0x8959('0x3'));var logger=require(_0x8959('0x4'))('routing');var rpc={'chatMessage':require(_0x8959('0x5')),'openchannelMessage':require(_0x8959('0x6')),'mailMessage':require(_0x8959('0x7')),'smsMessage':require('../../rpc/smsMessage'),'faxMessage':require('../../rpc/faxMessage'),'whatsappMessage':require(_0x8959('0x8'))};exports[_0x8959('0x9')]=function(_0x442d92,_0x19a543){return function(_0x25f579){try{if(!_[_0x8959('0xa')](this[_0x8959('0xb')][_0x8959('0xc')])){logger[_0x8959('0xd')](_0x8959('0xe'),_0x442d92,_0x8959('0xf'));return _0x25f579[_0x8959('0x10')]();}var _0x1d8aa8={'ContactId':this['contact']['id'],'sentAt':moment()['format'](_0x8959('0x11')),'direction':_0x8959('0x12')};if(this[_0x8959('0x13')]===_0x8959('0x14')||this[_0x8959('0x13')]===_0x8959('0x15')){_0x1d8aa8[_0x8959('0x16')]=this['interaction'][_0x8959('0x16')];}var _0x43b39a=this[_0x8959('0x13')];if(_0x43b39a==='chat'){_0x1d8aa8['ChatWebsiteId']=this[_0x8959('0x17')]['id'];}else{_0x1d8aa8[_[_0x8959('0x18')](_0x43b39a)+_0x8959('0x19')]=this['account']['id'];}_0x1d8aa8[_[_0x8959('0x18')](_0x43b39a)+_0x8959('0x1a')]=this['interaction']['id'];if(this[_0x8959('0xb')]['created']){var _0x389a3a=_0x19a543[0x4];if(!_['isEmpty'](_0x389a3a)){_0x1d8aa8['body']=utils[_0x8959('0x1b')](_0x389a3a,this);return rpc[_0x43b39a+_0x8959('0x1c')][_0x8959('0x1d')](_0x1d8aa8)['then'](function(_0x4b4d61){logger[_0x8959('0xd')](_0x8959('0xe'),_0x442d92,_0x1d8aa8[_0x8959('0x1e')]);})[_0x8959('0x1f')](function(_0x5812c7){logger[_0x8959('0x20')](_0x8959('0xe'),_0x442d92,JSON[_0x8959('0x21')](_0x5812c7));})[_0x8959('0x22')](function(){logger['info'](_0x8959('0x23'),_0x442d92);_0x25f579[_0x8959('0x24')]();});}else{logger[_0x8959('0xd')](_0x8959('0x25'),_0x442d92);_0x25f579[_0x8959('0x24')]();}}else{var _0x2ecc0e=this;var _0x199bbc=new AWS[(_0x8959('0x26'))]({'accessKeyId':_0x19a543[0x0],'secretAccessKey':_0x19a543[0x1],'region':_0x19a543[0x2]});var _0x4305d5={'botAlias':_0x8959('0x27'),'botName':_0x19a543[0x3],'inputText':this[_0x8959('0x28')][_0x8959('0x1e')],'userId':this[_0x8959('0x13')]+':'+this[_0x8959('0xb')]['id']['toString']()};_0x199bbc[_0x8959('0x29')](_0x4305d5,function(_0x2e728f,_0x14a46c){if(_0x2e728f){logger['error'](_0x8959('0xe'),_0x442d92,_0x2e728f[_0x8959('0x28')]);_0x25f579[_0x8959('0x10')]();}else if(_0x14a46c&&_0x14a46c[_0x8959('0x28')]){_0x2ecc0e[_0x8959('0x1e')][_0x8959('0x2a')]=_0x14a46c;_0x1d8aa8['body']=_0x14a46c[_0x8959('0x28')];_0x1d8aa8[_0x8959('0x2b')]='amazonlex';_0x1d8aa8[_0x8959('0x2c')]=JSON[_0x8959('0x21')](_0x14a46c);return rpc[_0x43b39a+_0x8959('0x1c')][_0x8959('0x1d')](_0x1d8aa8)['then'](function(_0x571973){logger[_0x8959('0xd')]('[%s][AMAZONLEX]\x20%s',_0x442d92,_0x1d8aa8['body']);if(_0x14a46c['dialogState']=='Failed'){_0x25f579[_0x8959('0x10')]();}else{_0x25f579[_0x8959('0x24')]();}})[_0x8959('0x1f')](function(_0x195185){logger[_0x8959('0x20')](_0x8959('0xe'),_0x442d92,JSON[_0x8959('0x21')](_0x195185));_0x25f579[_0x8959('0x10')]();});}else{_0x25f579[_0x8959('0x10')]();}});}}catch(_0x2d12c3){logger[_0x8959('0x20')]('[%s][AMAZONLEX]\x20%s',_0x442d92,JSON[_0x8959('0x21')](_0x2d12c3));_0x25f579['stop']();}};};