server/services/routing/server/applications/amazonlex.js

   1 // *************************************************************************
   2 // *                                                                       *
   3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
   4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
   5 // *                                                                       *
   6 // *************************************************************************
   7 // *                                                                       *
   8 // * Email: info@xcally.com                                                *
   9 // * Website: https://www.xcally.com                                       *
  10 // *                                                                       *
  11 // *************************************************************************
  12 // *                                                                       *
  13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
  14 // * copyright treaties, as well as other intellectual property laws and   *
  15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
  16 // *                                                                       *
  17 // *************************************************************************
  18 var _0xaf5a=['../../rpc/chatMessage','../../rpc/mailMessage','../../rpc/faxMessage','../../rpc/whatsappMessage','consequence','isNil','UserId','info','[%s][AMAZONLEX]\x20%s','Agent\x20is\x20managing\x20the\x20interaction.\x20Go\x20to\x20next\x20application.','next','contact','YYYY-MM-DD\x20HH:mm:ss','out','channel','sms','whatsapp','phone','interaction','chat','ChatWebsiteId','upperFirst','AccountId','account','InteractionId','created','isEmpty','body','Message','create','then','catch','error','stringify','[%s][AMAZONLEX]\x20Welcome\x20Message\x20has\x20been\x20sent!','stop','LexRuntime','$LATEST','postText','message','providerName','Failed','lodash','moment','aws-sdk','./utils','../../../../config/logger'];(function(_0x157c51,_0x62658b){var _0x49e428=function(_0x2deb1a){while(--_0x2deb1a){_0x157c51['push'](_0x157c51['shift']());}};_0x49e428(++_0x62658b);}(_0xaf5a,0xe6));var _0xaaf5=function(_0x491468,_0x42f169){_0x491468=_0x491468-0x0;var _0x5b8c22=_0xaf5a[_0x491468];return _0x5b8c22;};'use strict';var _=require(_0xaaf5('0x0'));var moment=require(_0xaaf5('0x1'));var AWS=require(_0xaaf5('0x2'));var utils=require(_0xaaf5('0x3'));var logger=require(_0xaaf5('0x4'))('routing');var rpc={'chatMessage':require(_0xaaf5('0x5')),'openchannelMessage':require('../../rpc/openchannelMessage'),'mailMessage':require(_0xaaf5('0x6')),'smsMessage':require('../../rpc/smsMessage'),'faxMessage':require(_0xaaf5('0x7')),'whatsappMessage':require(_0xaaf5('0x8'))};exports[_0xaaf5('0x9')]=function(_0x1dc97f,_0xf2e279){return function(_0x2c1323){try{if(!_[_0xaaf5('0xa')](this['interaction'][_0xaaf5('0xb')])){logger[_0xaaf5('0xc')](_0xaaf5('0xd'),_0x1dc97f,_0xaaf5('0xe'));return _0x2c1323[_0xaaf5('0xf')]();}var _0x1b7423={'ContactId':this[_0xaaf5('0x10')]['id'],'sentAt':moment()['format'](_0xaaf5('0x11')),'direction':_0xaaf5('0x12')};if(this[_0xaaf5('0x13')]===_0xaaf5('0x14')||this['channel']===_0xaaf5('0x15')){_0x1b7423[_0xaaf5('0x16')]=this[_0xaaf5('0x17')]['phone'];}var _0x50439c=this[_0xaaf5('0x13')];if(_0x50439c===_0xaaf5('0x18')){_0x1b7423[_0xaaf5('0x19')]=this['account']['id'];}else{_0x1b7423[_[_0xaaf5('0x1a')](_0x50439c)+_0xaaf5('0x1b')]=this[_0xaaf5('0x1c')]['id'];}_0x1b7423[_[_0xaaf5('0x1a')](_0x50439c)+_0xaaf5('0x1d')]=this[_0xaaf5('0x17')]['id'];if(this['interaction'][_0xaaf5('0x1e')]){var _0x9c2f2d=_0xf2e279[0x4];if(!_[_0xaaf5('0x1f')](_0x9c2f2d)){_0x1b7423[_0xaaf5('0x20')]=utils['getMustacheRender'](_0x9c2f2d,this);return rpc[_0x50439c+_0xaaf5('0x21')][_0xaaf5('0x22')](_0x1b7423)[_0xaaf5('0x23')](function(_0x507c53){logger[_0xaaf5('0xc')](_0xaaf5('0xd'),_0x1dc97f,_0x1b7423[_0xaaf5('0x20')]);})[_0xaaf5('0x24')](function(_0xa13929){logger[_0xaaf5('0x25')](_0xaaf5('0xd'),_0x1dc97f,JSON[_0xaaf5('0x26')](_0xa13929));})['finally'](function(){logger['info'](_0xaaf5('0x27'),_0x1dc97f);_0x2c1323[_0xaaf5('0x28')]();});}else{logger[_0xaaf5('0xc')]('[%s][AMAZONLEX]\x20Welcome\x20Message\x20is\x20empty.\x20It\x20will\x20wait\x20for\x20a\x20message\x20from\x20customer!',_0x1dc97f);_0x2c1323[_0xaaf5('0x28')]();}}else{var _0x2f8ca6=this;var _0x4d789b=new AWS[(_0xaaf5('0x29'))]({'accessKeyId':_0xf2e279[0x0],'secretAccessKey':_0xf2e279[0x1],'region':_0xf2e279[0x2]});var _0x2a8520={'botAlias':_0xaaf5('0x2a'),'botName':_0xf2e279[0x3],'inputText':this['message'][_0xaaf5('0x20')],'userId':this[_0xaaf5('0x13')]+':'+this[_0xaaf5('0x17')]['id']['toString']()};_0x4d789b[_0xaaf5('0x2b')](_0x2a8520,function(_0x26a151,_0x598771){if(_0x26a151){logger['error']('[%s][AMAZONLEX]\x20%s',_0x1dc97f,_0x26a151[_0xaaf5('0x2c')]);_0x2c1323[_0xaaf5('0xf')]();}else if(_0x598771&&_0x598771[_0xaaf5('0x2c')]){_0x2f8ca6[_0xaaf5('0x20')]['amazonlex']=_0x598771;_0x1b7423['body']=_0x598771[_0xaaf5('0x2c')];_0x1b7423[_0xaaf5('0x2d')]='amazonlex';_0x1b7423['providerResponse']=JSON[_0xaaf5('0x26')](_0x598771);return rpc[_0x50439c+'Message']['create'](_0x1b7423)[_0xaaf5('0x23')](function(_0x23b322){logger[_0xaaf5('0xc')]('[%s][AMAZONLEX]\x20%s',_0x1dc97f,_0x1b7423[_0xaaf5('0x20')]);if(_0x598771['dialogState']==_0xaaf5('0x2e')){_0x2c1323[_0xaaf5('0xf')]();}else{_0x2c1323['stop']();}})['catch'](function(_0x453683){logger[_0xaaf5('0x25')](_0xaaf5('0xd'),_0x1dc97f,JSON[_0xaaf5('0x26')](_0x453683));_0x2c1323[_0xaaf5('0xf')]();});}else{_0x2c1323['next']();}});}}catch(_0x3ab5bc){logger['error']('[%s][AMAZONLEX]\x20%s',_0x1dc97f,JSON[_0xaaf5('0x26')](_0x3ab5bc));_0x2c1323['stop']();}};};