server/services/routing/server/applications/amazonlex.js

   1 // *************************************************************************
   2 // *                                                                       *
   3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
   4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
   5 // *                                                                       *
   6 // *************************************************************************
   7 // *                                                                       *
   8 // * Email: info@xcally.com                                                *
   9 // * Website: https://www.xcally.com                                       *
  10 // *                                                                       *
  11 // *************************************************************************
  12 // *                                                                       *
  13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
  14 // * copyright treaties, as well as other intellectual property laws and   *
  15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
  16 // *                                                                       *
  17 // *************************************************************************
  18 var _0xa448=['info','[%s][AMAZONLEX]\x20%s','Agent\x20is\x20managing\x20the\x20interaction.\x20Go\x20to\x20next\x20application.','next','contact','YYYY-MM-DD\x20HH:mm:ss','out','sms','channel','whatsapp','phone','chat','ChatWebsiteId','upperFirst','AccountId','account','InteractionId','isEmpty','body','getMustacheRender','Message','create','then','catch','error','stringify','finally','[%s][AMAZONLEX]\x20Welcome\x20Message\x20has\x20been\x20sent!','stop','LexRuntime','message','toString','postText','amazonlex','providerName','providerResponse','dialogState','Failed','lodash','aws-sdk','./utils','../../rpc/chatMessage','../../rpc/openchannelMessage','../../rpc/mailMessage','../../rpc/smsMessage','../../rpc/faxMessage','../../rpc/whatsappMessage','consequence','isNil','interaction','UserId'];(function(_0x2c91e9,_0x2fb965){var _0x13f0ff=function(_0xb39edf){while(--_0xb39edf){_0x2c91e9['push'](_0x2c91e9['shift']());}};_0x13f0ff(++_0x2fb965);}(_0xa448,0x1be));var _0x8a44=function(_0x313245,_0x30565f){_0x313245=_0x313245-0x0;var _0x324e08=_0xa448[_0x313245];return _0x324e08;};'use strict';var _=require(_0x8a44('0x0'));var moment=require('moment');var AWS=require(_0x8a44('0x1'));var utils=require(_0x8a44('0x2'));var logger=require('../../../../config/logger')('routing');var rpc={'chatMessage':require(_0x8a44('0x3')),'openchannelMessage':require(_0x8a44('0x4')),'mailMessage':require(_0x8a44('0x5')),'smsMessage':require(_0x8a44('0x6')),'faxMessage':require(_0x8a44('0x7')),'whatsappMessage':require(_0x8a44('0x8'))};exports[_0x8a44('0x9')]=function(_0xe9621a,_0xb58f65){return function(_0x4efbd5){try{if(!_[_0x8a44('0xa')](this[_0x8a44('0xb')][_0x8a44('0xc')])){logger[_0x8a44('0xd')](_0x8a44('0xe'),_0xe9621a,_0x8a44('0xf'));return _0x4efbd5[_0x8a44('0x10')]();}var _0x3da3db={'ContactId':this[_0x8a44('0x11')]['id'],'sentAt':moment()['format'](_0x8a44('0x12')),'direction':_0x8a44('0x13')};if(this['channel']===_0x8a44('0x14')||this[_0x8a44('0x15')]===_0x8a44('0x16')){_0x3da3db[_0x8a44('0x17')]=this[_0x8a44('0xb')][_0x8a44('0x17')];}var _0xe993cd=this[_0x8a44('0x15')];if(_0xe993cd===_0x8a44('0x18')){_0x3da3db[_0x8a44('0x19')]=this['account']['id'];}else{_0x3da3db[_[_0x8a44('0x1a')](_0xe993cd)+_0x8a44('0x1b')]=this[_0x8a44('0x1c')]['id'];}_0x3da3db[_[_0x8a44('0x1a')](_0xe993cd)+_0x8a44('0x1d')]=this[_0x8a44('0xb')]['id'];if(this[_0x8a44('0xb')]['created']){var _0x34a0e2=_0xb58f65[0x4];if(!_[_0x8a44('0x1e')](_0x34a0e2)){_0x3da3db[_0x8a44('0x1f')]=utils[_0x8a44('0x20')](_0x34a0e2,this);return rpc[_0xe993cd+_0x8a44('0x21')][_0x8a44('0x22')](_0x3da3db)[_0x8a44('0x23')](function(_0x196e71){logger[_0x8a44('0xd')]('[%s][AMAZONLEX]\x20%s',_0xe9621a,_0x3da3db['body']);})[_0x8a44('0x24')](function(_0x246906){logger[_0x8a44('0x25')](_0x8a44('0xe'),_0xe9621a,JSON[_0x8a44('0x26')](_0x246906));})[_0x8a44('0x27')](function(){logger[_0x8a44('0xd')](_0x8a44('0x28'),_0xe9621a);_0x4efbd5[_0x8a44('0x29')]();});}else{logger['info']('[%s][AMAZONLEX]\x20Welcome\x20Message\x20is\x20empty.\x20It\x20will\x20wait\x20for\x20a\x20message\x20from\x20customer!',_0xe9621a);_0x4efbd5['stop']();}}else{var _0x1adb6c=this;var _0x3c2a85=new AWS[(_0x8a44('0x2a'))]({'accessKeyId':_0xb58f65[0x0],'secretAccessKey':_0xb58f65[0x1],'region':_0xb58f65[0x2]});var _0x1d2151={'botAlias':'$LATEST','botName':_0xb58f65[0x3],'inputText':this[_0x8a44('0x2b')][_0x8a44('0x1f')],'userId':this['channel']+':'+this[_0x8a44('0xb')]['id'][_0x8a44('0x2c')]()};_0x3c2a85[_0x8a44('0x2d')](_0x1d2151,function(_0xc2fc2d,_0x45d1b4){if(_0xc2fc2d){logger[_0x8a44('0x25')](_0x8a44('0xe'),_0xe9621a,_0xc2fc2d[_0x8a44('0x2b')]);_0x4efbd5[_0x8a44('0x10')]();}else if(_0x45d1b4&&_0x45d1b4[_0x8a44('0x2b')]){_0x1adb6c[_0x8a44('0x1f')][_0x8a44('0x2e')]=_0x45d1b4;_0x3da3db[_0x8a44('0x1f')]=_0x45d1b4[_0x8a44('0x2b')];_0x3da3db[_0x8a44('0x2f')]=_0x8a44('0x2e');_0x3da3db[_0x8a44('0x30')]=JSON['stringify'](_0x45d1b4);return rpc[_0xe993cd+_0x8a44('0x21')][_0x8a44('0x22')](_0x3da3db)[_0x8a44('0x23')](function(_0x54c2eb){logger['info']('[%s][AMAZONLEX]\x20%s',_0xe9621a,_0x3da3db['body']);if(_0x45d1b4[_0x8a44('0x31')]==_0x8a44('0x32')){_0x4efbd5['next']();}else{_0x4efbd5[_0x8a44('0x29')]();}})[_0x8a44('0x24')](function(_0x4ce437){logger[_0x8a44('0x25')]('[%s][AMAZONLEX]\x20%s',_0xe9621a,JSON['stringify'](_0x4ce437));_0x4efbd5[_0x8a44('0x10')]();});}else{_0x4efbd5[_0x8a44('0x10')]();}});}}catch(_0x4f752d){logger[_0x8a44('0x25')](_0x8a44('0xe'),_0xe9621a,JSON[_0x8a44('0x26')](_0x4f752d));_0x4efbd5[_0x8a44('0x29')]();}};};