server/services/routing/server/applications/amazonlex.js

   1 // *************************************************************************
   2 // *                                                                       *
   3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
   4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
   5 // *                                                                       *
   6 // *************************************************************************
   7 // *                                                                       *
   8 // * Email: info@xcally.com                                                *
   9 // * Website: https://www.xcally.com                                       *
  10 // *                                                                       *
  11 // *************************************************************************
  12 // *                                                                       *
  13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
  14 // * copyright treaties, as well as other intellectual property laws and   *
  15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
  16 // *                                                                       *
  17 // *************************************************************************
  18 var _0xb3e3=['Message','create','dialogState','stringify','lodash','moment','aws-sdk','./utils','../../../../config/logger','routing','../../rpc/chatMessage','../../rpc/openchannelMessage','../../rpc/mailMessage','../../rpc/smsMessage','../../rpc/faxMessage','../../rpc/whatsappMessage','isNil','interaction','UserId','info','[%s][AMAZONLEX]\x20%s','Agent\x20is\x20managing\x20the\x20interaction.\x20Go\x20to\x20next\x20application.','next','contact','format','YYYY-MM-DD\x20HH:mm:ss','channel','sms','whatsapp','phone','chat','ChatWebsiteId','upperFirst','AccountId','account','InteractionId','created','isEmpty','then','body','catch','error','finally','stop','LexRuntime','$LATEST','message','toString','postText','amazonlex'];(function(_0x250077,_0x25bbf3){var _0x5105c8=function(_0x1bf393){while(--_0x1bf393){_0x250077['push'](_0x250077['shift']());}};_0x5105c8(++_0x25bbf3);}(_0xb3e3,0x194));var _0x3b3e=function(_0x29e801,_0x4a3ac6){_0x29e801=_0x29e801-0x0;var _0x417748=_0xb3e3[_0x29e801];return _0x417748;};'use strict';var _=require(_0x3b3e('0x0'));var moment=require(_0x3b3e('0x1'));var AWS=require(_0x3b3e('0x2'));var utils=require(_0x3b3e('0x3'));var logger=require(_0x3b3e('0x4'))(_0x3b3e('0x5'));var rpc={'chatMessage':require(_0x3b3e('0x6')),'openchannelMessage':require(_0x3b3e('0x7')),'mailMessage':require(_0x3b3e('0x8')),'smsMessage':require(_0x3b3e('0x9')),'faxMessage':require(_0x3b3e('0xa')),'whatsappMessage':require(_0x3b3e('0xb'))};exports['consequence']=function(_0x42e707,_0x5ba6ec){return function(_0x2b4623){try{if(!_[_0x3b3e('0xc')](this[_0x3b3e('0xd')][_0x3b3e('0xe')])){logger[_0x3b3e('0xf')](_0x3b3e('0x10'),_0x42e707,_0x3b3e('0x11'));return _0x2b4623[_0x3b3e('0x12')]();}var _0x43b5ab={'ContactId':this[_0x3b3e('0x13')]['id'],'sentAt':moment()[_0x3b3e('0x14')](_0x3b3e('0x15')),'direction':'out'};if(this[_0x3b3e('0x16')]===_0x3b3e('0x17')||this['channel']===_0x3b3e('0x18')){_0x43b5ab['phone']=this[_0x3b3e('0xd')][_0x3b3e('0x19')];}var _0x31f017=this[_0x3b3e('0x16')];if(_0x31f017===_0x3b3e('0x1a')){_0x43b5ab[_0x3b3e('0x1b')]=this['account']['id'];}else{_0x43b5ab[_[_0x3b3e('0x1c')](_0x31f017)+_0x3b3e('0x1d')]=this[_0x3b3e('0x1e')]['id'];}_0x43b5ab[_[_0x3b3e('0x1c')](_0x31f017)+_0x3b3e('0x1f')]=this[_0x3b3e('0xd')]['id'];if(this[_0x3b3e('0xd')][_0x3b3e('0x20')]){var _0x38b37e=_0x5ba6ec[0x4];if(!_[_0x3b3e('0x21')](_0x38b37e)){_0x43b5ab['body']=utils['getMustacheRender'](_0x38b37e,this);return rpc[_0x31f017+'Message']['create'](_0x43b5ab)[_0x3b3e('0x22')](function(_0x2fb993){logger['info'](_0x3b3e('0x10'),_0x42e707,_0x43b5ab[_0x3b3e('0x23')]);})[_0x3b3e('0x24')](function(_0x2ab8fd){logger[_0x3b3e('0x25')](_0x3b3e('0x10'),_0x42e707,JSON['stringify'](_0x2ab8fd));})[_0x3b3e('0x26')](function(){logger[_0x3b3e('0xf')]('[%s][AMAZONLEX]\x20Welcome\x20Message\x20has\x20been\x20sent!',_0x42e707);_0x2b4623[_0x3b3e('0x27')]();});}else{logger['info']('[%s][AMAZONLEX]\x20Welcome\x20Message\x20is\x20empty.\x20It\x20will\x20wait\x20for\x20a\x20message\x20from\x20customer!',_0x42e707);_0x2b4623[_0x3b3e('0x27')]();}}else{var _0x28c441=this;var _0x502a21=new AWS[(_0x3b3e('0x28'))]({'accessKeyId':_0x5ba6ec[0x0],'secretAccessKey':_0x5ba6ec[0x1],'region':_0x5ba6ec[0x2]});var _0x5c7534={'botAlias':_0x3b3e('0x29'),'botName':_0x5ba6ec[0x3],'inputText':this[_0x3b3e('0x2a')][_0x3b3e('0x23')],'userId':this[_0x3b3e('0x16')]+':'+this[_0x3b3e('0xd')]['id'][_0x3b3e('0x2b')]()};_0x502a21[_0x3b3e('0x2c')](_0x5c7534,function(_0x4846a1,_0x3abb07){if(_0x4846a1){logger[_0x3b3e('0x25')](_0x3b3e('0x10'),_0x42e707,_0x4846a1[_0x3b3e('0x2a')]);_0x2b4623[_0x3b3e('0x12')]();}else if(_0x3abb07&&_0x3abb07[_0x3b3e('0x2a')]){_0x28c441[_0x3b3e('0x23')]['amazonlex']=_0x3abb07;_0x43b5ab[_0x3b3e('0x23')]=_0x3abb07[_0x3b3e('0x2a')];_0x43b5ab['providerName']=_0x3b3e('0x2d');_0x43b5ab['providerResponse']=JSON['stringify'](_0x3abb07);return rpc[_0x31f017+_0x3b3e('0x2e')][_0x3b3e('0x2f')](_0x43b5ab)['then'](function(_0x12d07a){logger[_0x3b3e('0xf')]('[%s][AMAZONLEX]\x20%s',_0x42e707,_0x43b5ab[_0x3b3e('0x23')]);if(_0x3abb07[_0x3b3e('0x30')]=='Failed'){_0x2b4623[_0x3b3e('0x12')]();}else{_0x2b4623[_0x3b3e('0x27')]();}})['catch'](function(_0x3eb42a){logger[_0x3b3e('0x25')](_0x3b3e('0x10'),_0x42e707,JSON['stringify'](_0x3eb42a));_0x2b4623[_0x3b3e('0x12')]();});}else{_0x2b4623['next']();}});}}catch(_0x23d78a){logger['error']('[%s][AMAZONLEX]\x20%s',_0x42e707,JSON[_0x3b3e('0x31')](_0x23d78a));_0x2b4623[_0x3b3e('0x27')]();}};};