server/services/routing/server/applications/amazonlex.js

   1 // *************************************************************************
   2 // *                                                                       *
   3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
   4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
   5 // *                                                                       *
   6 // *************************************************************************
   7 // *                                                                       *
   8 // * Email: info@xcally.com                                                *
   9 // * Website: https://www.xcally.com                                       *
  10 // *                                                                       *
  11 // *************************************************************************
  12 // *                                                                       *
  13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
  14 // * copyright treaties, as well as other intellectual property laws and   *
  15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
  16 // *                                                                       *
  17 // *************************************************************************
  18 var _0x5a45=['[%s][AMAZONLEX]\x20%s','stringify','finally','stop','[%s][AMAZONLEX]\x20Welcome\x20Message\x20is\x20empty.\x20It\x20will\x20wait\x20for\x20a\x20message\x20from\x20customer!','LexRuntime','toString','postText','message','amazonlex','providerName','providerResponse','dialogState','Failed','moment','./utils','../../../../config/logger','routing','../../rpc/chatMessage','../../rpc/openchannelMessage','../../rpc/mailMessage','../../rpc/smsMessage','../../rpc/faxMessage','../../rpc/whatsappMessage','consequence','isNil','interaction','UserId','info','Agent\x20is\x20managing\x20the\x20interaction.\x20Go\x20to\x20next\x20application.','next','format','YYYY-MM-DD\x20HH:mm:ss','out','channel','sms','whatsapp','phone','account','upperFirst','AccountId','InteractionId','isEmpty','body','getMustacheRender','Message','create','then','catch','error'];(function(_0x38808e,_0x550c2f){var _0x1926be=function(_0x4daabb){while(--_0x4daabb){_0x38808e['push'](_0x38808e['shift']());}};_0x1926be(++_0x550c2f);}(_0x5a45,0xd6));var _0x55a4=function(_0xbfe450,_0x32c49b){_0xbfe450=_0xbfe450-0x0;var _0x16aa8=_0x5a45[_0xbfe450];return _0x16aa8;};'use strict';var _=require('lodash');var moment=require(_0x55a4('0x0'));var AWS=require('aws-sdk');var utils=require(_0x55a4('0x1'));var logger=require(_0x55a4('0x2'))(_0x55a4('0x3'));var rpc={'chatMessage':require(_0x55a4('0x4')),'openchannelMessage':require(_0x55a4('0x5')),'mailMessage':require(_0x55a4('0x6')),'smsMessage':require(_0x55a4('0x7')),'faxMessage':require(_0x55a4('0x8')),'whatsappMessage':require(_0x55a4('0x9'))};exports[_0x55a4('0xa')]=function(_0x537f91,_0x4d51bb){return function(_0x14a11e){try{if(!_[_0x55a4('0xb')](this[_0x55a4('0xc')][_0x55a4('0xd')])){logger[_0x55a4('0xe')]('[%s][AMAZONLEX]\x20%s',_0x537f91,_0x55a4('0xf'));return _0x14a11e[_0x55a4('0x10')]();}var _0x96ab58={'ContactId':this['contact']['id'],'sentAt':moment()[_0x55a4('0x11')](_0x55a4('0x12')),'direction':_0x55a4('0x13')};if(this[_0x55a4('0x14')]===_0x55a4('0x15')||this[_0x55a4('0x14')]===_0x55a4('0x16')){_0x96ab58[_0x55a4('0x17')]=this[_0x55a4('0xc')]['phone'];}var _0x3ab40a=this[_0x55a4('0x14')];if(_0x3ab40a==='chat'){_0x96ab58['ChatWebsiteId']=this[_0x55a4('0x18')]['id'];}else{_0x96ab58[_[_0x55a4('0x19')](_0x3ab40a)+_0x55a4('0x1a')]=this['account']['id'];}_0x96ab58[_['upperFirst'](_0x3ab40a)+_0x55a4('0x1b')]=this[_0x55a4('0xc')]['id'];if(this[_0x55a4('0xc')]['created']){var _0x420305=_0x4d51bb[0x4];if(!_[_0x55a4('0x1c')](_0x420305)){_0x96ab58[_0x55a4('0x1d')]=utils[_0x55a4('0x1e')](_0x420305,this);return rpc[_0x3ab40a+_0x55a4('0x1f')][_0x55a4('0x20')](_0x96ab58)[_0x55a4('0x21')](function(_0x32a0fc){logger['info']('[%s][AMAZONLEX]\x20%s',_0x537f91,_0x96ab58[_0x55a4('0x1d')]);})[_0x55a4('0x22')](function(_0x2fe9af){logger[_0x55a4('0x23')](_0x55a4('0x24'),_0x537f91,JSON[_0x55a4('0x25')](_0x2fe9af));})[_0x55a4('0x26')](function(){logger[_0x55a4('0xe')]('[%s][AMAZONLEX]\x20Welcome\x20Message\x20has\x20been\x20sent!',_0x537f91);_0x14a11e[_0x55a4('0x27')]();});}else{logger[_0x55a4('0xe')](_0x55a4('0x28'),_0x537f91);_0x14a11e[_0x55a4('0x27')]();}}else{var _0x21786b=this;var _0x1d2524=new AWS[(_0x55a4('0x29'))]({'accessKeyId':_0x4d51bb[0x0],'secretAccessKey':_0x4d51bb[0x1],'region':_0x4d51bb[0x2]});var _0xf83c2e={'botAlias':'$LATEST','botName':_0x4d51bb[0x3],'inputText':this['message'][_0x55a4('0x1d')],'userId':this[_0x55a4('0x14')]+':'+this[_0x55a4('0xc')]['id'][_0x55a4('0x2a')]()};_0x1d2524[_0x55a4('0x2b')](_0xf83c2e,function(_0x440c81,_0x36beca){if(_0x440c81){logger[_0x55a4('0x23')](_0x55a4('0x24'),_0x537f91,_0x440c81[_0x55a4('0x2c')]);_0x14a11e[_0x55a4('0x10')]();}else if(_0x36beca&&_0x36beca[_0x55a4('0x2c')]){_0x21786b[_0x55a4('0x1d')][_0x55a4('0x2d')]=_0x36beca;_0x96ab58[_0x55a4('0x1d')]=_0x36beca[_0x55a4('0x2c')];_0x96ab58[_0x55a4('0x2e')]=_0x55a4('0x2d');_0x96ab58[_0x55a4('0x2f')]=JSON['stringify'](_0x36beca);return rpc[_0x3ab40a+'Message'][_0x55a4('0x20')](_0x96ab58)[_0x55a4('0x21')](function(_0x2ff19b){logger[_0x55a4('0xe')](_0x55a4('0x24'),_0x537f91,_0x96ab58[_0x55a4('0x1d')]);if(_0x36beca[_0x55a4('0x30')]==_0x55a4('0x31')){_0x14a11e[_0x55a4('0x10')]();}else{_0x14a11e[_0x55a4('0x27')]();}})[_0x55a4('0x22')](function(_0x2073c7){logger[_0x55a4('0x23')](_0x55a4('0x24'),_0x537f91,JSON['stringify'](_0x2073c7));_0x14a11e[_0x55a4('0x10')]();});}else{_0x14a11e[_0x55a4('0x10')]();}});}}catch(_0x56b35e){logger['error'](_0x55a4('0x24'),_0x537f91,JSON[_0x55a4('0x25')](_0x56b35e));_0x14a11e[_0x55a4('0x27')]();}};};