server/services/routing/server/applications/amazonlex.js

   1 // *************************************************************************
   2 // *                                                                       *
   3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
   4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
   5 // *                                                                       *
   6 // *************************************************************************
   7 // *                                                                       *
   8 // * Email: info@xcally.com                                                *
   9 // * Website: https://www.xcally.com                                       *
  10 // *                                                                       *
  11 // *************************************************************************
  12 // *                                                                       *
  13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
  14 // * copyright treaties, as well as other intellectual property laws and   *
  15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
  16 // *                                                                       *
  17 // *************************************************************************
  18 var _0xa563=['Message','create','catch','stringify','finally','[%s][AMAZONLEX]\x20Welcome\x20Message\x20has\x20been\x20sent!','stop','LexRuntime','$LATEST','message','toString','error','amazonlex','providerName','providerResponse','then','dialogState','Failed','lodash','moment','aws-sdk','../../../../config/logger','routing','../../rpc/chatMessage','../../rpc/openchannelMessage','../../rpc/mailMessage','../../rpc/smsMessage','../../rpc/faxMessage','../../rpc/whatsappMessage','consequence','isNil','interaction','UserId','info','[%s][AMAZONLEX]\x20%s','Agent\x20is\x20managing\x20the\x20interaction.\x20Go\x20to\x20next\x20application.','next','format','YYYY-MM-DD\x20HH:mm:ss','out','channel','phone','chat','ChatWebsiteId','account','upperFirst','AccountId','InteractionId','created','isEmpty','body','getMustacheRender'];(function(_0x3216f5,_0xe32e8a){var _0x17035a=function(_0x5f28cd){while(--_0x5f28cd){_0x3216f5['push'](_0x3216f5['shift']());}};_0x17035a(++_0xe32e8a);}(_0xa563,0xae));var _0x3a56=function(_0x50cb49,_0x398672){_0x50cb49=_0x50cb49-0x0;var _0xc00bdb=_0xa563[_0x50cb49];return _0xc00bdb;};'use strict';var _=require(_0x3a56('0x0'));var moment=require(_0x3a56('0x1'));var AWS=require(_0x3a56('0x2'));var utils=require('./utils');var logger=require(_0x3a56('0x3'))(_0x3a56('0x4'));var rpc={'chatMessage':require(_0x3a56('0x5')),'openchannelMessage':require(_0x3a56('0x6')),'mailMessage':require(_0x3a56('0x7')),'smsMessage':require(_0x3a56('0x8')),'faxMessage':require(_0x3a56('0x9')),'whatsappMessage':require(_0x3a56('0xa'))};exports[_0x3a56('0xb')]=function(_0xefd21,_0x181666){return function(_0x2900a6){try{if(!_[_0x3a56('0xc')](this[_0x3a56('0xd')][_0x3a56('0xe')])){logger[_0x3a56('0xf')](_0x3a56('0x10'),_0xefd21,_0x3a56('0x11'));return _0x2900a6[_0x3a56('0x12')]();}var _0x97fceb={'ContactId':this['contact']['id'],'sentAt':moment()[_0x3a56('0x13')](_0x3a56('0x14')),'direction':_0x3a56('0x15')};if(this[_0x3a56('0x16')]==='sms'||this[_0x3a56('0x16')]==='whatsapp'){_0x97fceb['phone']=this[_0x3a56('0xd')][_0x3a56('0x17')];}var _0x662e04=this[_0x3a56('0x16')];if(_0x662e04===_0x3a56('0x18')){_0x97fceb[_0x3a56('0x19')]=this[_0x3a56('0x1a')]['id'];}else{_0x97fceb[_[_0x3a56('0x1b')](_0x662e04)+_0x3a56('0x1c')]=this['account']['id'];}_0x97fceb[_[_0x3a56('0x1b')](_0x662e04)+_0x3a56('0x1d')]=this[_0x3a56('0xd')]['id'];if(this['interaction'][_0x3a56('0x1e')]){var _0x4efc2b=_0x181666[0x4];if(!_[_0x3a56('0x1f')](_0x4efc2b)){_0x97fceb[_0x3a56('0x20')]=utils[_0x3a56('0x21')](_0x4efc2b,this);return rpc[_0x662e04+_0x3a56('0x22')][_0x3a56('0x23')](_0x97fceb)['then'](function(_0x1115fe){logger[_0x3a56('0xf')]('[%s][AMAZONLEX]\x20%s',_0xefd21,_0x97fceb[_0x3a56('0x20')]);})[_0x3a56('0x24')](function(_0x3ef5a3){logger['error']('[%s][AMAZONLEX]\x20%s',_0xefd21,JSON[_0x3a56('0x25')](_0x3ef5a3));})[_0x3a56('0x26')](function(){logger[_0x3a56('0xf')](_0x3a56('0x27'),_0xefd21);_0x2900a6[_0x3a56('0x28')]();});}else{logger[_0x3a56('0xf')]('[%s][AMAZONLEX]\x20Welcome\x20Message\x20is\x20empty.\x20It\x20will\x20wait\x20for\x20a\x20message\x20from\x20customer!',_0xefd21);_0x2900a6[_0x3a56('0x28')]();}}else{var _0x4c6147=this;var _0x540ed3=new AWS[(_0x3a56('0x29'))]({'accessKeyId':_0x181666[0x0],'secretAccessKey':_0x181666[0x1],'region':_0x181666[0x2]});var _0x529374={'botAlias':_0x3a56('0x2a'),'botName':_0x181666[0x3],'inputText':this[_0x3a56('0x2b')]['body'],'userId':this[_0x3a56('0x16')]+':'+this[_0x3a56('0xd')]['id'][_0x3a56('0x2c')]()};_0x540ed3['postText'](_0x529374,function(_0x54f280,_0x1a96ad){if(_0x54f280){logger[_0x3a56('0x2d')]('[%s][AMAZONLEX]\x20%s',_0xefd21,_0x54f280[_0x3a56('0x2b')]);_0x2900a6['next']();}else if(_0x1a96ad&&_0x1a96ad[_0x3a56('0x2b')]){_0x4c6147[_0x3a56('0x20')][_0x3a56('0x2e')]=_0x1a96ad;_0x97fceb[_0x3a56('0x20')]=_0x1a96ad[_0x3a56('0x2b')];_0x97fceb[_0x3a56('0x2f')]='amazonlex';_0x97fceb[_0x3a56('0x30')]=JSON[_0x3a56('0x25')](_0x1a96ad);return rpc[_0x662e04+_0x3a56('0x22')][_0x3a56('0x23')](_0x97fceb)[_0x3a56('0x31')](function(_0x29013c){logger['info'](_0x3a56('0x10'),_0xefd21,_0x97fceb['body']);if(_0x1a96ad[_0x3a56('0x32')]==_0x3a56('0x33')){_0x2900a6[_0x3a56('0x12')]();}else{_0x2900a6[_0x3a56('0x28')]();}})[_0x3a56('0x24')](function(_0x412d73){logger[_0x3a56('0x2d')](_0x3a56('0x10'),_0xefd21,JSON[_0x3a56('0x25')](_0x412d73));_0x2900a6[_0x3a56('0x12')]();});}else{_0x2900a6[_0x3a56('0x12')]();}});}}catch(_0x3b1ef5){logger[_0x3a56('0x2d')](_0x3a56('0x10'),_0xefd21,JSON[_0x3a56('0x25')](_0x3b1ef5));_0x2900a6[_0x3a56('0x28')]();}};};