server/services/routing/server/applications/amazonlex.js

   1 // *************************************************************************
   2 // *                                                                       *
   3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
   4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
   5 // *                                                                       *
   6 // *************************************************************************
   7 // *                                                                       *
   8 // * Email: info@xcally.com                                                *
   9 // * Website: https://www.xcally.com                                       *
  10 // *                                                                       *
  11 // *************************************************************************
  12 // *                                                                       *
  13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
  14 // * copyright treaties, as well as other intellectual property laws and   *
  15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
  16 // *                                                                       *
  17 // *************************************************************************
  18 var _0x1cd1=['phone','chat','ChatWebsiteId','account','upperFirst','AccountId','InteractionId','interaction','isEmpty','body','getMustacheRender','Message','create','then','catch','stringify','finally','[%s][AMAZONLEX]\x20Welcome\x20Message\x20has\x20been\x20sent!','stop','message','postText','error','providerName','amazonlex','dialogState','lodash','moment','aws-sdk','./utils','../../../../config/logger','routing','../../rpc/chatMessage','../../rpc/openchannelMessage','../../rpc/mailMessage','../../rpc/smsMessage','../../rpc/faxMessage','../../rpc/whatsappMessage','isNil','UserId','info','[%s][AMAZONLEX]\x20%s','next','contact','format','YYYY-MM-DD\x20HH:mm:ss','out','channel','sms','whatsapp'];(function(_0x550ede,_0x5e83ab){var _0x226292=function(_0x5ebdee){while(--_0x5ebdee){_0x550ede['push'](_0x550ede['shift']());}};_0x226292(++_0x5e83ab);}(_0x1cd1,0xdd));var _0x11cd=function(_0xe7a57c,_0x3830ed){_0xe7a57c=_0xe7a57c-0x0;var _0x2d3d63=_0x1cd1[_0xe7a57c];return _0x2d3d63;};'use strict';var _=require(_0x11cd('0x0'));var moment=require(_0x11cd('0x1'));var AWS=require(_0x11cd('0x2'));var utils=require(_0x11cd('0x3'));var logger=require(_0x11cd('0x4'))(_0x11cd('0x5'));var rpc={'chatMessage':require(_0x11cd('0x6')),'openchannelMessage':require(_0x11cd('0x7')),'mailMessage':require(_0x11cd('0x8')),'smsMessage':require(_0x11cd('0x9')),'faxMessage':require(_0x11cd('0xa')),'whatsappMessage':require(_0x11cd('0xb'))};exports['consequence']=function(_0x1c5ffc,_0x2a130b){return function(_0x5d6819){try{if(!_[_0x11cd('0xc')](this['interaction'][_0x11cd('0xd')])){logger[_0x11cd('0xe')](_0x11cd('0xf'),_0x1c5ffc,'Agent\x20is\x20managing\x20the\x20interaction.\x20Go\x20to\x20next\x20application.');return _0x5d6819[_0x11cd('0x10')]();}var _0x76a340={'ContactId':this[_0x11cd('0x11')]['id'],'sentAt':moment()[_0x11cd('0x12')](_0x11cd('0x13')),'direction':_0x11cd('0x14')};if(this[_0x11cd('0x15')]===_0x11cd('0x16')||this[_0x11cd('0x15')]===_0x11cd('0x17')){_0x76a340[_0x11cd('0x18')]=this['interaction'][_0x11cd('0x18')];}var _0x2052d6=this[_0x11cd('0x15')];if(_0x2052d6===_0x11cd('0x19')){_0x76a340[_0x11cd('0x1a')]=this[_0x11cd('0x1b')]['id'];}else{_0x76a340[_[_0x11cd('0x1c')](_0x2052d6)+_0x11cd('0x1d')]=this[_0x11cd('0x1b')]['id'];}_0x76a340[_[_0x11cd('0x1c')](_0x2052d6)+_0x11cd('0x1e')]=this[_0x11cd('0x1f')]['id'];if(this[_0x11cd('0x1f')]['created']){var _0x3dcf38=_0x2a130b[0x4];if(!_[_0x11cd('0x20')](_0x3dcf38)){_0x76a340[_0x11cd('0x21')]=utils[_0x11cd('0x22')](_0x3dcf38,this);return rpc[_0x2052d6+_0x11cd('0x23')][_0x11cd('0x24')](_0x76a340)[_0x11cd('0x25')](function(_0x21656f){logger[_0x11cd('0xe')]('[%s][AMAZONLEX]\x20%s',_0x1c5ffc,_0x76a340[_0x11cd('0x21')]);})[_0x11cd('0x26')](function(_0x2562f1){logger['error'](_0x11cd('0xf'),_0x1c5ffc,JSON[_0x11cd('0x27')](_0x2562f1));})[_0x11cd('0x28')](function(){logger[_0x11cd('0xe')](_0x11cd('0x29'),_0x1c5ffc);_0x5d6819[_0x11cd('0x2a')]();});}else{logger['info']('[%s][AMAZONLEX]\x20Welcome\x20Message\x20is\x20empty.\x20It\x20will\x20wait\x20for\x20a\x20message\x20from\x20customer!',_0x1c5ffc);_0x5d6819[_0x11cd('0x2a')]();}}else{var _0x5e2f47=this;var _0x1c940a=new AWS['LexRuntime']({'accessKeyId':_0x2a130b[0x0],'secretAccessKey':_0x2a130b[0x1],'region':_0x2a130b[0x2]});var _0x33330f={'botAlias':'$LATEST','botName':_0x2a130b[0x3],'inputText':this[_0x11cd('0x2b')][_0x11cd('0x21')],'userId':this[_0x11cd('0x15')]+':'+this['interaction']['id']['toString']()};_0x1c940a[_0x11cd('0x2c')](_0x33330f,function(_0x3fb16b,_0xf92b45){if(_0x3fb16b){logger[_0x11cd('0x2d')](_0x11cd('0xf'),_0x1c5ffc,_0x3fb16b[_0x11cd('0x2b')]);_0x5d6819['next']();}else if(_0xf92b45&&_0xf92b45[_0x11cd('0x2b')]){_0x5e2f47[_0x11cd('0x21')]['amazonlex']=_0xf92b45;_0x76a340[_0x11cd('0x21')]=_0xf92b45['message'];_0x76a340[_0x11cd('0x2e')]=_0x11cd('0x2f');_0x76a340['providerResponse']=JSON[_0x11cd('0x27')](_0xf92b45);return rpc[_0x2052d6+'Message'][_0x11cd('0x24')](_0x76a340)['then'](function(_0x43b4d7){logger[_0x11cd('0xe')](_0x11cd('0xf'),_0x1c5ffc,_0x76a340[_0x11cd('0x21')]);if(_0xf92b45[_0x11cd('0x30')]=='Failed'){_0x5d6819['next']();}else{_0x5d6819[_0x11cd('0x2a')]();}})[_0x11cd('0x26')](function(_0x24b2d1){logger[_0x11cd('0x2d')](_0x11cd('0xf'),_0x1c5ffc,JSON[_0x11cd('0x27')](_0x24b2d1));_0x5d6819[_0x11cd('0x10')]();});}else{_0x5d6819['next']();}});}}catch(_0x1a550a){logger[_0x11cd('0x2d')](_0x11cd('0xf'),_0x1c5ffc,JSON['stringify'](_0x1a550a));_0x5d6819['stop']();}};};