server/services/routing/server/applications/amazonlex.js

   1 // *************************************************************************
   2 // *                                                                       *
   3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
   4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
   5 // *                                                                       *
   6 // *************************************************************************
   7 // *                                                                       *
   8 // * Email: info@xcally.com                                                *
   9 // * Website: https://www.xcally.com                                       *
  10 // *                                                                       *
  11 // *************************************************************************
  12 // *                                                                       *
  13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
  14 // * copyright treaties, as well as other intellectual property laws and   *
  15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
  16 // *                                                                       *
  17 // *************************************************************************
  18 var _0x3336=['consequence','isNil','interaction','UserId','info','next','contact','format','YYYY-MM-DD\x20HH:mm:ss','channel','sms','phone','ChatWebsiteId','AccountId','account','upperFirst','body','getMustacheRender','create','[%s][AMAZONLEX]\x20%s','error','stringify','finally','[%s][AMAZONLEX]\x20Welcome\x20Message\x20has\x20been\x20sent!','[%s][AMAZONLEX]\x20Welcome\x20Message\x20is\x20empty.\x20It\x20will\x20wait\x20for\x20a\x20message\x20from\x20customer!','stop','LexRuntime','message','toString','postText','amazonlex','providerResponse','Message','Failed','lodash','moment','aws-sdk','./utils','../../../../config/logger','routing','../../rpc/chatMessage','../../rpc/openchannelMessage','../../rpc/mailMessage','../../rpc/faxMessage'];(function(_0x1cf095,_0x35eda5){var _0x1b474a=function(_0x28de0c){while(--_0x28de0c){_0x1cf095['push'](_0x1cf095['shift']());}};_0x1b474a(++_0x35eda5);}(_0x3336,0x182));var _0x6333=function(_0x1fb4e1,_0x3d4ce6){_0x1fb4e1=_0x1fb4e1-0x0;var _0x22d1b0=_0x3336[_0x1fb4e1];return _0x22d1b0;};'use strict';var _=require(_0x6333('0x0'));var moment=require(_0x6333('0x1'));var AWS=require(_0x6333('0x2'));var utils=require(_0x6333('0x3'));var logger=require(_0x6333('0x4'))(_0x6333('0x5'));var rpc={'chatMessage':require(_0x6333('0x6')),'openchannelMessage':require(_0x6333('0x7')),'mailMessage':require(_0x6333('0x8')),'smsMessage':require('../../rpc/smsMessage'),'faxMessage':require(_0x6333('0x9')),'whatsappMessage':require('../../rpc/whatsappMessage')};exports[_0x6333('0xa')]=function(_0x467b85,_0x43c309){return function(_0x535b64){try{if(!_[_0x6333('0xb')](this[_0x6333('0xc')][_0x6333('0xd')])){logger[_0x6333('0xe')]('[%s][AMAZONLEX]\x20%s',_0x467b85,'Agent\x20is\x20managing\x20the\x20interaction.\x20Go\x20to\x20next\x20application.');return _0x535b64[_0x6333('0xf')]();}var _0x441624={'ContactId':this[_0x6333('0x10')]['id'],'sentAt':moment()[_0x6333('0x11')](_0x6333('0x12')),'direction':'out'};if(this[_0x6333('0x13')]===_0x6333('0x14')||this[_0x6333('0x13')]==='whatsapp'){_0x441624[_0x6333('0x15')]=this['interaction'][_0x6333('0x15')];}var _0x5e936c=this['channel'];if(_0x5e936c==='chat'){_0x441624[_0x6333('0x16')]=this['account']['id'];}else{_0x441624[_['upperFirst'](_0x5e936c)+_0x6333('0x17')]=this[_0x6333('0x18')]['id'];}_0x441624[_[_0x6333('0x19')](_0x5e936c)+'InteractionId']=this[_0x6333('0xc')]['id'];if(this[_0x6333('0xc')]['created']){var _0x815fe=_0x43c309[0x4];if(!_['isEmpty'](_0x815fe)){_0x441624[_0x6333('0x1a')]=utils[_0x6333('0x1b')](_0x815fe,this);return rpc[_0x5e936c+'Message'][_0x6333('0x1c')](_0x441624)['then'](function(_0x442545){logger[_0x6333('0xe')](_0x6333('0x1d'),_0x467b85,_0x441624[_0x6333('0x1a')]);})['catch'](function(_0x54dc09){logger[_0x6333('0x1e')](_0x6333('0x1d'),_0x467b85,JSON[_0x6333('0x1f')](_0x54dc09));})[_0x6333('0x20')](function(){logger[_0x6333('0xe')](_0x6333('0x21'),_0x467b85);_0x535b64['stop']();});}else{logger[_0x6333('0xe')](_0x6333('0x22'),_0x467b85);_0x535b64[_0x6333('0x23')]();}}else{var _0x5d96fc=this;var _0x1b2bb2=new AWS[(_0x6333('0x24'))]({'accessKeyId':_0x43c309[0x0],'secretAccessKey':_0x43c309[0x1],'region':_0x43c309[0x2]});var _0x2ea096={'botAlias':'$LATEST','botName':_0x43c309[0x3],'inputText':this[_0x6333('0x25')]['body'],'userId':this['channel']+':'+this[_0x6333('0xc')]['id'][_0x6333('0x26')]()};_0x1b2bb2[_0x6333('0x27')](_0x2ea096,function(_0x491b77,_0x39a9a4){if(_0x491b77){logger[_0x6333('0x1e')](_0x6333('0x1d'),_0x467b85,_0x491b77['message']);_0x535b64[_0x6333('0xf')]();}else if(_0x39a9a4&&_0x39a9a4[_0x6333('0x25')]){_0x5d96fc[_0x6333('0x1a')][_0x6333('0x28')]=_0x39a9a4;_0x441624[_0x6333('0x1a')]=_0x39a9a4[_0x6333('0x25')];_0x441624['providerName']=_0x6333('0x28');_0x441624[_0x6333('0x29')]=JSON[_0x6333('0x1f')](_0x39a9a4);return rpc[_0x5e936c+_0x6333('0x2a')][_0x6333('0x1c')](_0x441624)['then'](function(_0x2c6d36){logger[_0x6333('0xe')](_0x6333('0x1d'),_0x467b85,_0x441624[_0x6333('0x1a')]);if(_0x39a9a4['dialogState']==_0x6333('0x2b')){_0x535b64[_0x6333('0xf')]();}else{_0x535b64[_0x6333('0x23')]();}})['catch'](function(_0x2d20f4){logger[_0x6333('0x1e')](_0x6333('0x1d'),_0x467b85,JSON[_0x6333('0x1f')](_0x2d20f4));_0x535b64[_0x6333('0xf')]();});}else{_0x535b64['next']();}});}}catch(_0x229126){logger[_0x6333('0x1e')](_0x6333('0x1d'),_0x467b85,JSON[_0x6333('0x1f')](_0x229126));_0x535b64[_0x6333('0x23')]();}};};