server/services/routing/server/applications/amazonlex.js

   1 // *************************************************************************
   2 // *                                                                       *
   3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
   4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
   5 // *                                                                       *
   6 // *************************************************************************
   7 // *                                                                       *
   8 // * Email: info@xcally.com                                                *
   9 // * Website: https://www.xcally.com                                       *
  10 // *                                                                       *
  11 // *************************************************************************
  12 // *                                                                       *
  13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
  14 // * copyright treaties, as well as other intellectual property laws and   *
  15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
  16 // *                                                                       *
  17 // *************************************************************************
  18 var _0xd597=['./utils','../../../../config/logger','routing','../../rpc/openchannelMessage','../../rpc/mailMessage','../../rpc/smsMessage','consequence','isNil','interaction','info','[%s][AMAZONLEX]\x20%s','Agent\x20is\x20managing\x20the\x20interaction.\x20Go\x20to\x20next\x20application.','next','contact','format','YYYY-MM-DD\x20HH:mm:ss','out','channel','sms','phone','chat','ChatWebsiteId','upperFirst','AccountId','InteractionId','created','isEmpty','body','getMustacheRender','then','catch','finally','[%s][AMAZONLEX]\x20Welcome\x20Message\x20has\x20been\x20sent!','stop','[%s][AMAZONLEX]\x20Welcome\x20Message\x20is\x20empty.\x20It\x20will\x20wait\x20for\x20a\x20message\x20from\x20customer!','LexRuntime','message','postText','amazonlex','providerResponse','stringify','Message','create','dialogState','error','moment','aws-sdk'];(function(_0x165d3c,_0x3ba20d){var _0xc27339=function(_0x1f279f){while(--_0x1f279f){_0x165d3c['push'](_0x165d3c['shift']());}};_0xc27339(++_0x3ba20d);}(_0xd597,0x1d4));var _0x7d59=function(_0x3c4007,_0x184585){_0x3c4007=_0x3c4007-0x0;var _0x4e88ef=_0xd597[_0x3c4007];return _0x4e88ef;};'use strict';var _=require('lodash');var moment=require(_0x7d59('0x0'));var AWS=require(_0x7d59('0x1'));var utils=require(_0x7d59('0x2'));var logger=require(_0x7d59('0x3'))(_0x7d59('0x4'));var rpc={'chatMessage':require('../../rpc/chatMessage'),'openchannelMessage':require(_0x7d59('0x5')),'mailMessage':require(_0x7d59('0x6')),'smsMessage':require(_0x7d59('0x7')),'faxMessage':require('../../rpc/faxMessage'),'whatsappMessage':require('../../rpc/whatsappMessage')};exports[_0x7d59('0x8')]=function(_0x5c2bb0,_0x50bd65){return function(_0x341074){try{if(!_[_0x7d59('0x9')](this[_0x7d59('0xa')]['UserId'])){logger[_0x7d59('0xb')](_0x7d59('0xc'),_0x5c2bb0,_0x7d59('0xd'));return _0x341074[_0x7d59('0xe')]();}var _0x4d7110={'ContactId':this[_0x7d59('0xf')]['id'],'sentAt':moment()[_0x7d59('0x10')](_0x7d59('0x11')),'direction':_0x7d59('0x12')};if(this[_0x7d59('0x13')]===_0x7d59('0x14')||this[_0x7d59('0x13')]==='whatsapp'){_0x4d7110[_0x7d59('0x15')]=this[_0x7d59('0xa')][_0x7d59('0x15')];}var _0x51de94=this['channel'];if(_0x51de94===_0x7d59('0x16')){_0x4d7110[_0x7d59('0x17')]=this['account']['id'];}else{_0x4d7110[_[_0x7d59('0x18')](_0x51de94)+_0x7d59('0x19')]=this['account']['id'];}_0x4d7110[_[_0x7d59('0x18')](_0x51de94)+_0x7d59('0x1a')]=this['interaction']['id'];if(this['interaction'][_0x7d59('0x1b')]){var _0x38d985=_0x50bd65[0x4];if(!_[_0x7d59('0x1c')](_0x38d985)){_0x4d7110[_0x7d59('0x1d')]=utils[_0x7d59('0x1e')](_0x38d985,this);return rpc[_0x51de94+'Message']['create'](_0x4d7110)[_0x7d59('0x1f')](function(_0x3c7b94){logger['info']('[%s][AMAZONLEX]\x20%s',_0x5c2bb0,_0x4d7110[_0x7d59('0x1d')]);})[_0x7d59('0x20')](function(_0x1da1c9){logger['error'](_0x7d59('0xc'),_0x5c2bb0,JSON['stringify'](_0x1da1c9));})[_0x7d59('0x21')](function(){logger[_0x7d59('0xb')](_0x7d59('0x22'),_0x5c2bb0);_0x341074[_0x7d59('0x23')]();});}else{logger['info'](_0x7d59('0x24'),_0x5c2bb0);_0x341074[_0x7d59('0x23')]();}}else{var _0x22993e=this;var _0x16d0d8=new AWS[(_0x7d59('0x25'))]({'accessKeyId':_0x50bd65[0x0],'secretAccessKey':_0x50bd65[0x1],'region':_0x50bd65[0x2]});var _0x48841d={'botAlias':'$LATEST','botName':_0x50bd65[0x3],'inputText':this[_0x7d59('0x26')]['body'],'userId':this['channel']+':'+this[_0x7d59('0xa')]['id']['toString']()};_0x16d0d8[_0x7d59('0x27')](_0x48841d,function(_0x5e18e9,_0x5e0db6){if(_0x5e18e9){logger['error'](_0x7d59('0xc'),_0x5c2bb0,_0x5e18e9[_0x7d59('0x26')]);_0x341074['next']();}else if(_0x5e0db6&&_0x5e0db6[_0x7d59('0x26')]){_0x22993e['body'][_0x7d59('0x28')]=_0x5e0db6;_0x4d7110[_0x7d59('0x1d')]=_0x5e0db6[_0x7d59('0x26')];_0x4d7110['providerName']='amazonlex';_0x4d7110[_0x7d59('0x29')]=JSON[_0x7d59('0x2a')](_0x5e0db6);return rpc[_0x51de94+_0x7d59('0x2b')][_0x7d59('0x2c')](_0x4d7110)[_0x7d59('0x1f')](function(_0x3aff91){logger[_0x7d59('0xb')](_0x7d59('0xc'),_0x5c2bb0,_0x4d7110[_0x7d59('0x1d')]);if(_0x5e0db6[_0x7d59('0x2d')]=='Failed'){_0x341074[_0x7d59('0xe')]();}else{_0x341074[_0x7d59('0x23')]();}})['catch'](function(_0x1187d3){logger[_0x7d59('0x2e')](_0x7d59('0xc'),_0x5c2bb0,JSON[_0x7d59('0x2a')](_0x1187d3));_0x341074[_0x7d59('0xe')]();});}else{_0x341074[_0x7d59('0xe')]();}});}}catch(_0x171f87){logger[_0x7d59('0x2e')](_0x7d59('0xc'),_0x5c2bb0,JSON['stringify'](_0x171f87));_0x341074['stop']();}};};