server/services/routing/server/applications/close.js

   1 // *************************************************************************
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   3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
   4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
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   9 // * Website: https://www.xcally.com                                       *
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  13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
  14 // * copyright treaties, as well as other intellectual property laws and   *
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  18 var _0x22da=['error','stop','routing','../../rpc/chatInteraction','../../rpc/openchannelInteraction','../../rpc/smsInteraction','../../rpc/faxInteraction','../../rpc/whatsappInteraction','consequence','info','[%s][CLOSE]\x20reason\x20%s','format','channel','Interaction','update','interaction','then','[%s][CLOSE]\x20interaction\x20%s\x20has\x20been\x20closed!','[%s][CLOSE]\x20%s','stringify','finally'];(function(_0x551b0a,_0x41348c){var _0x5dacb8=function(_0x1123cf){while(--_0x1123cf){_0x551b0a['push'](_0x551b0a['shift']());}};_0x5dacb8(++_0x41348c);}(_0x22da,0x80));var _0xa22d=function(_0x4143f0,_0x534e99){_0x4143f0=_0x4143f0-0x0;var _0x3fd7dd=_0x22da[_0x4143f0];return _0x3fd7dd;};'use strict';var moment=require('moment');var logger=require('../../../../config/logger')(_0xa22d('0x0'));var rpc={'chatInteraction':require(_0xa22d('0x1')),'openchannelInteraction':require(_0xa22d('0x2')),'smsInteraction':require(_0xa22d('0x3')),'mailInteraction':require('../../rpc/mailInteraction'),'faxInteraction':require(_0xa22d('0x4')),'whatsappInteraction':require(_0xa22d('0x5'))};exports[_0xa22d('0x6')]=function(_0x32e8f1,_0x547fbd,_0x4007bd,_0x9bc0eb){return function(_0x4c67ad){try{logger[_0xa22d('0x7')](_0xa22d('0x8'),_0x32e8f1,_0x547fbd[0x0]);var _0x5678bc={'closed':0x1,'closedAt':moment()[_0xa22d('0x9')]('YYYY-MM-DD\x20HH:mm:ss'),'closeReason':'system','disposition':_0x547fbd[0x0]};if(rpc[_0x9bc0eb[_0xa22d('0xa')]+_0xa22d('0xb')]){rpc[_0x9bc0eb['channel']+_0xa22d('0xb')][_0xa22d('0xc')](_0x9bc0eb[_0xa22d('0xd')]['id'],_0x5678bc)[_0xa22d('0xe')](function(_0x5c8c44){logger['info'](_0xa22d('0xf'),_0x32e8f1,_0x9bc0eb[_0xa22d('0xd')]['id']);})['catch'](function(_0x184309){logger['error'](_0xa22d('0x10'),_0x32e8f1,JSON[_0xa22d('0x11')](_0x184309));})[_0xa22d('0x12')](function(){_0x4c67ad['stop']();});}}catch(_0x174a3f){logger[_0xa22d('0x13')](_0xa22d('0x10'),_0x32e8f1,JSON[_0xa22d('0x11')](_0x174a3f));_0x4c67ad[_0xa22d('0x14')]();}};};