server/services/routing/server/applications/close.js

   1 // *************************************************************************
   2 // *                                                                       *
   3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
   4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
   5 // *                                                                       *
   6 // *************************************************************************
   7 // *                                                                       *
   8 // * Email: info@xcally.com                                                *
   9 // * Website: https://www.xcally.com                                       *
  10 // *                                                                       *
  11 // *************************************************************************
  12 // *                                                                       *
  13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
  14 // * copyright treaties, as well as other intellectual property laws and   *
  15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
  16 // *                                                                       *
  17 // *************************************************************************
  18 var _0x6fa2=['error','moment','routing','../../rpc/openchannelInteraction','../../rpc/smsInteraction','../../rpc/mailInteraction','../../rpc/faxInteraction','../../rpc/whatsappInteraction','consequence','info','[%s][CLOSE]\x20reason\x20%s','format','YYYY-MM-DD\x20HH:mm:ss','channel','Interaction','update','then','[%s][CLOSE]\x20interaction\x20%s\x20has\x20been\x20closed!','interaction','[%s][CLOSE]\x20%s','stringify','stop'];(function(_0x4b369d,_0x265eb8){var _0x571a98=function(_0x56341a){while(--_0x56341a){_0x4b369d['push'](_0x4b369d['shift']());}};_0x571a98(++_0x265eb8);}(_0x6fa2,0x18d));var _0x26fa=function(_0x2641f9,_0x26715f){_0x2641f9=_0x2641f9-0x0;var _0x585741=_0x6fa2[_0x2641f9];return _0x585741;};'use strict';var moment=require(_0x26fa('0x0'));var logger=require('../../../../config/logger')(_0x26fa('0x1'));var rpc={'chatInteraction':require('../../rpc/chatInteraction'),'openchannelInteraction':require(_0x26fa('0x2')),'smsInteraction':require(_0x26fa('0x3')),'mailInteraction':require(_0x26fa('0x4')),'faxInteraction':require(_0x26fa('0x5')),'whatsappInteraction':require(_0x26fa('0x6'))};exports[_0x26fa('0x7')]=function(_0x1c1abd,_0xbca1a8,_0x35af38,_0x3dea32){return function(_0x28c58d){try{logger[_0x26fa('0x8')](_0x26fa('0x9'),_0x1c1abd,_0xbca1a8[0x0]);var _0x59e11b={'closed':0x1,'closedAt':moment()[_0x26fa('0xa')](_0x26fa('0xb')),'closeReason':'system','disposition':_0xbca1a8[0x0]};if(rpc[_0x3dea32[_0x26fa('0xc')]+_0x26fa('0xd')]){rpc[_0x3dea32['channel']+_0x26fa('0xd')][_0x26fa('0xe')](_0x3dea32['interaction']['id'],_0x59e11b)[_0x26fa('0xf')](function(_0x171541){logger['info'](_0x26fa('0x10'),_0x1c1abd,_0x3dea32[_0x26fa('0x11')]['id']);})['catch'](function(_0x622d7a){logger['error'](_0x26fa('0x12'),_0x1c1abd,JSON[_0x26fa('0x13')](_0x622d7a));})['finally'](function(){_0x28c58d[_0x26fa('0x14')]();});}}catch(_0x4e90e4){logger[_0x26fa('0x15')]('[%s][CLOSE]\x20%s',_0x1c1abd,JSON[_0x26fa('0x13')](_0x4e90e4));_0x28c58d[_0x26fa('0x14')]();}};};