1 // *************************************************************************
3 // * xCALLY Motion - The Omnichannel Contact Center *
4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved *
6 // *************************************************************************
8 // * Email: info@xcally.com *
9 // * Website: https://www.xcally.com *
11 // *************************************************************************
13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
14 // * copyright treaties, as well as other intellectual property laws and *
15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
17 // *************************************************************************
18 var _0x71ab=['YYYY-MM-DD\x20HH:mm:ss','system','channel','Interaction','interaction','then','[%s][CLOSE]\x20interaction\x20%s\x20has\x20been\x20closed!','catch','[%s][CLOSE]\x20%s','stringify','finally','stop','../../../../config/logger','../../rpc/chatInteraction','../../rpc/smsInteraction','../../rpc/mailInteraction','../../rpc/faxInteraction','../../rpc/whatsappInteraction','consequence','info','[%s][CLOSE]\x20reason\x20%s','format'];(function(_0xf73d1b,_0x441b8a){var _0xe5bc00=function(_0x4e87e4){while(--_0x4e87e4){_0xf73d1b['push'](_0xf73d1b['shift']());}};_0xe5bc00(++_0x441b8a);}(_0x71ab,0x64));var _0xb71a=function(_0x17d9e3,_0x1f969c){_0x17d9e3=_0x17d9e3-0x0;var _0x14192d=_0x71ab[_0x17d9e3];return _0x14192d;};'use strict';var moment=require('moment');var logger=require(_0xb71a('0x0'))('routing');var rpc={'chatInteraction':require(_0xb71a('0x1')),'openchannelInteraction':require('../../rpc/openchannelInteraction'),'smsInteraction':require(_0xb71a('0x2')),'mailInteraction':require(_0xb71a('0x3')),'faxInteraction':require(_0xb71a('0x4')),'whatsappInteraction':require(_0xb71a('0x5'))};exports[_0xb71a('0x6')]=function(_0x3c6438,_0x2192e8,_0x38d931,_0x22c072){return function(_0x35a84e){try{logger[_0xb71a('0x7')](_0xb71a('0x8'),_0x3c6438,_0x2192e8[0x0]);var _0x43ca14={'closed':0x1,'closedAt':moment()[_0xb71a('0x9')](_0xb71a('0xa')),'closeReason':_0xb71a('0xb'),'disposition':_0x2192e8[0x0]};if(rpc[_0x22c072[_0xb71a('0xc')]+_0xb71a('0xd')]){rpc[_0x22c072['channel']+_0xb71a('0xd')]['update'](_0x22c072[_0xb71a('0xe')]['id'],_0x43ca14)[_0xb71a('0xf')](function(_0x24f5fd){logger['info'](_0xb71a('0x10'),_0x3c6438,_0x22c072['interaction']['id']);})[_0xb71a('0x11')](function(_0x50030d){logger['error'](_0xb71a('0x12'),_0x3c6438,JSON[_0xb71a('0x13')](_0x50030d));})[_0xb71a('0x14')](function(){_0x35a84e[_0xb71a('0x15')]();});}}catch(_0x483d77){logger['error']('[%s][CLOSE]\x20%s',_0x3c6438,JSON[_0xb71a('0x13')](_0x483d77));_0x35a84e[_0xb71a('0x15')]();}};};