server/services/routing/server/applications/close.js

   1 // *************************************************************************
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   3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
   4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
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   8 // * Email: info@xcally.com                                                *
   9 // * Website: https://www.xcally.com                                       *
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  13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
  14 // * copyright treaties, as well as other intellectual property laws and   *
  15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
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  18 var _0x4b88=['channel','update','then','[%s][CLOSE]\x20interaction\x20%s\x20has\x20been\x20closed!','interaction','error','[%s][CLOSE]\x20%s','stringify','finally','stop','moment','routing','../../rpc/chatInteraction','../../rpc/smsInteraction','../../rpc/mailInteraction','../../rpc/whatsappInteraction','consequence','info','[%s][CLOSE]\x20reason\x20%s','YYYY-MM-DD\x20HH:mm:ss','system'];(function(_0x389da0,_0x837ca5){var _0xc917e3=function(_0xc13af7){while(--_0xc13af7){_0x389da0['push'](_0x389da0['shift']());}};_0xc917e3(++_0x837ca5);}(_0x4b88,0xdc));var _0x84b8=function(_0x4b299f,_0x142b64){_0x4b299f=_0x4b299f-0x0;var _0x4ad2a8=_0x4b88[_0x4b299f];return _0x4ad2a8;};'use strict';var moment=require(_0x84b8('0x0'));var logger=require('../../../../config/logger')(_0x84b8('0x1'));var rpc={'chatInteraction':require(_0x84b8('0x2')),'openchannelInteraction':require('../../rpc/openchannelInteraction'),'smsInteraction':require(_0x84b8('0x3')),'mailInteraction':require(_0x84b8('0x4')),'faxInteraction':require('../../rpc/faxInteraction'),'whatsappInteraction':require(_0x84b8('0x5'))};exports[_0x84b8('0x6')]=function(_0x57262e,_0x29ef40,_0x38a13c,_0x3ddc35){return function(_0x9afdb7){try{logger[_0x84b8('0x7')](_0x84b8('0x8'),_0x57262e,_0x29ef40[0x0]);var _0x304df9={'closed':0x1,'closedAt':moment()['format'](_0x84b8('0x9')),'closeReason':_0x84b8('0xa'),'disposition':_0x29ef40[0x0]};if(rpc[_0x3ddc35['channel']+'Interaction']){rpc[_0x3ddc35[_0x84b8('0xb')]+'Interaction'][_0x84b8('0xc')](_0x3ddc35['interaction']['id'],_0x304df9)[_0x84b8('0xd')](function(_0x58b579){logger[_0x84b8('0x7')](_0x84b8('0xe'),_0x57262e,_0x3ddc35[_0x84b8('0xf')]['id']);})['catch'](function(_0x550baf){logger[_0x84b8('0x10')](_0x84b8('0x11'),_0x57262e,JSON[_0x84b8('0x12')](_0x550baf));})[_0x84b8('0x13')](function(){_0x9afdb7['stop']();});}}catch(_0x541527){logger[_0x84b8('0x10')](_0x84b8('0x11'),_0x57262e,JSON[_0x84b8('0x12')](_0x541527));_0x9afdb7[_0x84b8('0x14')]();}};};