server/services/routing/server/applications/dialogflow.js

   1 // *************************************************************************
   2 // *                                                                       *
   3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
   4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
   5 // *                                                                       *
   6 // *************************************************************************
   7 // *                                                                       *
   8 // * Email: info@xcally.com                                                *
   9 // * Website: https://www.xcally.com                                       *
  10 // *                                                                       *
  11 // *************************************************************************
  12 // *                                                                       *
  13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
  14 // * copyright treaties, as well as other intellectual property laws and   *
  15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
  16 // *                                                                       *
  17 // *************************************************************************
  18 var _0xdf55=['YYYY-MM-DD\x20HH:mm:ss','sms','channel','whatsapp','phone','interaction','chat','ChatWebsiteId','upperFirst','account','InteractionId','isEmpty','getMustacheRender','Message','create','then','body','error','stringify','finally','[%s][DIALOGFLOW]\x20Welcome\x20Message\x20has\x20been\x20sent!','stop','[%s][DIALOGFLOW]\x20Welcome\x20Message\x20is\x20empty.\x20It\x20will\x20wait\x20for\x20a\x20message\x20from\x20customer!','textRequest','message','dialogflow','speech','providerName','providerResponse','result','endConversation','next','catch','lodash','moment','md5','./utils','routing','../../rpc/chatMessage','../../rpc/openchannelMessage','../../rpc/smsMessage','../../rpc/faxMessage','../../rpc/whatsappMessage','consequence','isNil','UserId','info','[%s][DIALOGFLOW]\x20%s','format'];(function(_0x48bee1,_0x29f43d){var _0x582372=function(_0x1cfb3f){while(--_0x1cfb3f){_0x48bee1['push'](_0x48bee1['shift']());}};_0x582372(++_0x29f43d);}(_0xdf55,0x83));var _0x5df5=function(_0x450bf9,_0x1895de){_0x450bf9=_0x450bf9-0x0;var _0x268350=_0xdf55[_0x450bf9];return _0x268350;};'use strict';var _=require(_0x5df5('0x0'));var moment=require(_0x5df5('0x1'));var apiai=require('apiai-promise');var md5=require(_0x5df5('0x2'));var utils=require(_0x5df5('0x3'));var logger=require('../../../../config/logger')(_0x5df5('0x4'));var rpc={'chatMessage':require(_0x5df5('0x5')),'openchannelMessage':require(_0x5df5('0x6')),'mailMessage':require('../../rpc/mailMessage'),'smsMessage':require(_0x5df5('0x7')),'faxMessage':require(_0x5df5('0x8')),'whatsappMessage':require(_0x5df5('0x9'))};exports[_0x5df5('0xa')]=function(_0x9b8756,_0x2b7ed9){return function(_0x4722a2){try{if(!_[_0x5df5('0xb')](this['interaction'][_0x5df5('0xc')])){logger[_0x5df5('0xd')](_0x5df5('0xe'),_0x9b8756,'Agent\x20is\x20managing\x20the\x20interaction.\x20Go\x20to\x20next\x20application.');return _0x4722a2['next']();}var _0x39711b={'ContactId':this['contact']['id'],'sentAt':moment()[_0x5df5('0xf')](_0x5df5('0x10')),'direction':'out'};if(this['channel']===_0x5df5('0x11')||this[_0x5df5('0x12')]===_0x5df5('0x13')){_0x39711b[_0x5df5('0x14')]=this[_0x5df5('0x15')][_0x5df5('0x14')];}var _0x37a747=this[_0x5df5('0x12')];if(_0x37a747===_0x5df5('0x16')){_0x39711b[_0x5df5('0x17')]=this['account']['id'];}else{_0x39711b[_[_0x5df5('0x18')](_0x37a747)+'AccountId']=this[_0x5df5('0x19')]['id'];}_0x39711b[_[_0x5df5('0x18')](_0x37a747)+_0x5df5('0x1a')]=this[_0x5df5('0x15')]['id'];if(this[_0x5df5('0x15')]['created']){var _0x27b3fb=_0x2b7ed9[0x2];if(!_[_0x5df5('0x1b')](_0x27b3fb)){_0x39711b['body']=utils[_0x5df5('0x1c')](_0x27b3fb,this);return rpc[_0x37a747+_0x5df5('0x1d')][_0x5df5('0x1e')](_0x39711b)[_0x5df5('0x1f')](function(_0x215d59){logger['info']('[%s][DIALOGFLOW]\x20%s',_0x9b8756,_0x39711b[_0x5df5('0x20')]);})['catch'](function(_0x58152a){logger[_0x5df5('0x21')](_0x5df5('0xe'),_0x9b8756,JSON[_0x5df5('0x22')](_0x58152a));})[_0x5df5('0x23')](function(){logger['info'](_0x5df5('0x24'),_0x9b8756);_0x4722a2[_0x5df5('0x25')]();});}else{logger[_0x5df5('0xd')](_0x5df5('0x26'),_0x9b8756);_0x4722a2[_0x5df5('0x25')]();}}else{var _0x382999=this;var _0x59ff67=apiai(_0x2b7ed9[0x0],{'language':_0x2b7ed9[0x1]||'en'});return _0x59ff67[_0x5df5('0x27')](this[_0x5df5('0x28')][_0x5df5('0x20')],{'sessionId':md5(this[_0x5df5('0x15')]['id'])})['then'](function(_0x4358ba){_0x382999[_0x5df5('0x20')][_0x5df5('0x29')]=_0x4358ba;_0x39711b['body']=_0x4358ba['result']['fulfillment'][_0x5df5('0x2a')];_0x39711b[_0x5df5('0x2b')]=_0x5df5('0x29');_0x39711b[_0x5df5('0x2c')]=JSON[_0x5df5('0x22')](_0x4358ba);return rpc[_0x37a747+_0x5df5('0x1d')][_0x5df5('0x1e')](_0x39711b)[_0x5df5('0x1f')](function(_0x52fbe3){logger[_0x5df5('0xd')]('[%s][DIALOGFLOW]\x20%s',_0x9b8756,_0x39711b[_0x5df5('0x20')]);if(_0x4358ba[_0x5df5('0x2d')]['metadata'][_0x5df5('0x2e')]){_0x4722a2['next']();}else{_0x4722a2[_0x5df5('0x25')]();}})['catch'](function(_0x2e1885){logger['error'](_0x5df5('0xe'),_0x9b8756,JSON['stringify'](_0x2e1885));_0x4722a2[_0x5df5('0x2f')]();});})[_0x5df5('0x30')](function(_0x4784ca){logger['error'](_0x5df5('0xe'),_0x9b8756,_0x4784ca[_0x5df5('0x28')]);_0x4722a2[_0x5df5('0x2f')]();});}}catch(_0x2d53e5){logger[_0x5df5('0x21')](_0x5df5('0xe'),_0x9b8756,JSON[_0x5df5('0x22')](_0x2d53e5));_0x4722a2['stop']();}};};