server/services/routing/server/applications/dialogflow.js

   1 // *************************************************************************
   2 // *                                                                       *
   3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
   4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
   5 // *                                                                       *
   6 // *************************************************************************
   7 // *                                                                       *
   8 // * Email: info@xcally.com                                                *
   9 // * Website: https://www.xcally.com                                       *
  10 // *                                                                       *
  11 // *************************************************************************
  12 // *                                                                       *
  13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
  14 // * copyright treaties, as well as other intellectual property laws and   *
  15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
  16 // *                                                                       *
  17 // *************************************************************************
  18 var _0x1093=['contact','format','out','sms','channel','phone','chat','ChatWebsiteId','account','upperFirst','AccountId','interaction','created','body','getMustacheRender','Message','create','info','error','stringify','stop','[%s][DIALOGFLOW]\x20Welcome\x20Message\x20is\x20empty.\x20It\x20will\x20wait\x20for\x20a\x20message\x20from\x20customer!','textRequest','message','then','dialogflow','fulfillment','speech','providerName','providerResponse','endConversation','next','catch','moment','md5','../../../../config/logger','routing','../../rpc/chatMessage','../../rpc/openchannelMessage','../../rpc/mailMessage','../../rpc/smsMessage','../../rpc/whatsappMessage','[%s][DIALOGFLOW]\x20%s','Agent\x20is\x20managing\x20the\x20interaction.\x20Go\x20to\x20next\x20application.'];(function(_0x3947c9,_0x4d6c97){var _0x2e7871=function(_0x1236cc){while(--_0x1236cc){_0x3947c9['push'](_0x3947c9['shift']());}};_0x2e7871(++_0x4d6c97);}(_0x1093,0xa5));var _0x3109=function(_0x13d07a,_0x41efc3){_0x13d07a=_0x13d07a-0x0;var _0x5ee0ee=_0x1093[_0x13d07a];return _0x5ee0ee;};'use strict';var _=require('lodash');var moment=require(_0x3109('0x0'));var apiai=require('apiai-promise');var md5=require(_0x3109('0x1'));var utils=require('./utils');var logger=require(_0x3109('0x2'))(_0x3109('0x3'));var rpc={'chatMessage':require(_0x3109('0x4')),'openchannelMessage':require(_0x3109('0x5')),'mailMessage':require(_0x3109('0x6')),'smsMessage':require(_0x3109('0x7')),'faxMessage':require('../../rpc/faxMessage'),'whatsappMessage':require(_0x3109('0x8'))};exports['consequence']=function(_0x2e9874,_0x561ac4){return function(_0x36145f){try{if(!_['isNil'](this['interaction']['UserId'])){logger['info'](_0x3109('0x9'),_0x2e9874,_0x3109('0xa'));return _0x36145f['next']();}var _0x5691c6={'ContactId':this[_0x3109('0xb')]['id'],'sentAt':moment()[_0x3109('0xc')]('YYYY-MM-DD\x20HH:mm:ss'),'direction':_0x3109('0xd')};if(this['channel']===_0x3109('0xe')||this[_0x3109('0xf')]==='whatsapp'){_0x5691c6[_0x3109('0x10')]=this['interaction'][_0x3109('0x10')];}var _0x4c65dc=this['channel'];if(_0x4c65dc===_0x3109('0x11')){_0x5691c6[_0x3109('0x12')]=this[_0x3109('0x13')]['id'];}else{_0x5691c6[_[_0x3109('0x14')](_0x4c65dc)+_0x3109('0x15')]=this[_0x3109('0x13')]['id'];}_0x5691c6[_[_0x3109('0x14')](_0x4c65dc)+'InteractionId']=this[_0x3109('0x16')]['id'];if(this[_0x3109('0x16')][_0x3109('0x17')]){var _0x25ccff=_0x561ac4[0x2];if(!_['isEmpty'](_0x25ccff)){_0x5691c6[_0x3109('0x18')]=utils[_0x3109('0x19')](_0x25ccff,this);return rpc[_0x4c65dc+_0x3109('0x1a')][_0x3109('0x1b')](_0x5691c6)['then'](function(_0x44da35){logger[_0x3109('0x1c')](_0x3109('0x9'),_0x2e9874,_0x5691c6[_0x3109('0x18')]);})['catch'](function(_0x171c98){logger[_0x3109('0x1d')]('[%s][DIALOGFLOW]\x20%s',_0x2e9874,JSON[_0x3109('0x1e')](_0x171c98));})['finally'](function(){logger[_0x3109('0x1c')]('[%s][DIALOGFLOW]\x20Welcome\x20Message\x20has\x20been\x20sent!',_0x2e9874);_0x36145f[_0x3109('0x1f')]();});}else{logger[_0x3109('0x1c')](_0x3109('0x20'),_0x2e9874);_0x36145f['stop']();}}else{var _0x4aa1f9=this;var _0x545068=apiai(_0x561ac4[0x0],{'language':_0x561ac4[0x1]||'en'});return _0x545068[_0x3109('0x21')](this[_0x3109('0x22')][_0x3109('0x18')],{'sessionId':md5(this[_0x3109('0x16')]['id'])})[_0x3109('0x23')](function(_0x5b5d76){_0x4aa1f9[_0x3109('0x18')][_0x3109('0x24')]=_0x5b5d76;_0x5691c6[_0x3109('0x18')]=_0x5b5d76['result'][_0x3109('0x25')][_0x3109('0x26')];_0x5691c6[_0x3109('0x27')]=_0x3109('0x24');_0x5691c6[_0x3109('0x28')]=JSON[_0x3109('0x1e')](_0x5b5d76);return rpc[_0x4c65dc+_0x3109('0x1a')][_0x3109('0x1b')](_0x5691c6)['then'](function(_0x54c956){logger[_0x3109('0x1c')](_0x3109('0x9'),_0x2e9874,_0x5691c6[_0x3109('0x18')]);if(_0x5b5d76['result']['metadata'][_0x3109('0x29')]){_0x36145f[_0x3109('0x2a')]();}else{_0x36145f[_0x3109('0x1f')]();}})['catch'](function(_0x296bf7){logger[_0x3109('0x1d')]('[%s][DIALOGFLOW]\x20%s',_0x2e9874,JSON['stringify'](_0x296bf7));_0x36145f['next']();});})[_0x3109('0x2b')](function(_0xbd4fb1){logger[_0x3109('0x1d')]('[%s][DIALOGFLOW]\x20%s',_0x2e9874,_0xbd4fb1['message']);_0x36145f[_0x3109('0x2a')]();});}}catch(_0x3a184b){logger['error'](_0x3109('0x9'),_0x2e9874,JSON['stringify'](_0x3a184b));_0x36145f['stop']();}};};