server/services/routing/server/applications/dialogflow.js

   1 // *************************************************************************
   2 // *                                                                       *
   3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
   4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
   5 // *                                                                       *
   6 // *************************************************************************
   7 // *                                                                       *
   8 // * Email: info@xcally.com                                                *
   9 // * Website: https://www.xcally.com                                       *
  10 // *                                                                       *
  11 // *************************************************************************
  12 // *                                                                       *
  13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
  14 // * copyright treaties, as well as other intellectual property laws and   *
  15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
  16 // *                                                                       *
  17 // *************************************************************************
  18 var _0x5334=['whatsapp','phone','channel','chat','ChatWebsiteId','account','AccountId','InteractionId','created','isEmpty','getMustacheRender','create','then','catch','stringify','finally','[%s][DIALOGFLOW]\x20Welcome\x20Message\x20has\x20been\x20sent!','stop','[%s][DIALOGFLOW]\x20Welcome\x20Message\x20is\x20empty.\x20It\x20will\x20wait\x20for\x20a\x20message\x20from\x20customer!','textRequest','dialogflow','body','result','speech','providerName','providerResponse','Message','metadata','error','message','lodash','moment','apiai-promise','md5','./utils','routing','../../rpc/openchannelMessage','../../rpc/mailMessage','consequence','isNil','interaction','UserId','info','[%s][DIALOGFLOW]\x20%s','Agent\x20is\x20managing\x20the\x20interaction.\x20Go\x20to\x20next\x20application.','next','contact','format','YYYY-MM-DD\x20HH:mm:ss','out','sms'];(function(_0xd356b2,_0xa37223){var _0x95a555=function(_0x448eac){while(--_0x448eac){_0xd356b2['push'](_0xd356b2['shift']());}};_0x95a555(++_0xa37223);}(_0x5334,0x84));var _0x4533=function(_0xafce33,_0x5d0082){_0xafce33=_0xafce33-0x0;var _0x468acc=_0x5334[_0xafce33];return _0x468acc;};'use strict';var _=require(_0x4533('0x0'));var moment=require(_0x4533('0x1'));var apiai=require(_0x4533('0x2'));var md5=require(_0x4533('0x3'));var utils=require(_0x4533('0x4'));var logger=require('../../../../config/logger')(_0x4533('0x5'));var rpc={'chatMessage':require('../../rpc/chatMessage'),'openchannelMessage':require(_0x4533('0x6')),'mailMessage':require(_0x4533('0x7')),'smsMessage':require('../../rpc/smsMessage'),'faxMessage':require('../../rpc/faxMessage'),'whatsappMessage':require('../../rpc/whatsappMessage')};exports[_0x4533('0x8')]=function(_0x4dea06,_0x4d89e7){return function(_0x487906){try{if(!_[_0x4533('0x9')](this[_0x4533('0xa')][_0x4533('0xb')])){logger[_0x4533('0xc')](_0x4533('0xd'),_0x4dea06,_0x4533('0xe'));return _0x487906[_0x4533('0xf')]();}var _0x4fdbda={'ContactId':this[_0x4533('0x10')]['id'],'sentAt':moment()[_0x4533('0x11')](_0x4533('0x12')),'direction':_0x4533('0x13')};if(this['channel']===_0x4533('0x14')||this['channel']===_0x4533('0x15')){_0x4fdbda[_0x4533('0x16')]=this[_0x4533('0xa')][_0x4533('0x16')];}var _0x57ff74=this[_0x4533('0x17')];if(_0x57ff74===_0x4533('0x18')){_0x4fdbda[_0x4533('0x19')]=this[_0x4533('0x1a')]['id'];}else{_0x4fdbda[_['upperFirst'](_0x57ff74)+_0x4533('0x1b')]=this['account']['id'];}_0x4fdbda[_['upperFirst'](_0x57ff74)+_0x4533('0x1c')]=this[_0x4533('0xa')]['id'];if(this['interaction'][_0x4533('0x1d')]){var _0x1e6a1a=_0x4d89e7[0x2];if(!_[_0x4533('0x1e')](_0x1e6a1a)){_0x4fdbda['body']=utils[_0x4533('0x1f')](_0x1e6a1a,this);return rpc[_0x57ff74+'Message'][_0x4533('0x20')](_0x4fdbda)[_0x4533('0x21')](function(_0x56ab4f){logger[_0x4533('0xc')]('[%s][DIALOGFLOW]\x20%s',_0x4dea06,_0x4fdbda['body']);})[_0x4533('0x22')](function(_0x9740a6){logger['error']('[%s][DIALOGFLOW]\x20%s',_0x4dea06,JSON[_0x4533('0x23')](_0x9740a6));})[_0x4533('0x24')](function(){logger[_0x4533('0xc')](_0x4533('0x25'),_0x4dea06);_0x487906[_0x4533('0x26')]();});}else{logger[_0x4533('0xc')](_0x4533('0x27'),_0x4dea06);_0x487906['stop']();}}else{var _0x231bae=this;var _0xd55c04=apiai(_0x4d89e7[0x0],{'language':_0x4d89e7[0x1]||'en'});return _0xd55c04[_0x4533('0x28')](this['message']['body'],{'sessionId':md5(this[_0x4533('0xa')]['id'])})[_0x4533('0x21')](function(_0x4c640c){_0x231bae['body'][_0x4533('0x29')]=_0x4c640c;_0x4fdbda[_0x4533('0x2a')]=_0x4c640c[_0x4533('0x2b')]['fulfillment'][_0x4533('0x2c')];_0x4fdbda[_0x4533('0x2d')]=_0x4533('0x29');_0x4fdbda[_0x4533('0x2e')]=JSON[_0x4533('0x23')](_0x4c640c);return rpc[_0x57ff74+_0x4533('0x2f')][_0x4533('0x20')](_0x4fdbda)[_0x4533('0x21')](function(_0x45ad98){logger['info']('[%s][DIALOGFLOW]\x20%s',_0x4dea06,_0x4fdbda[_0x4533('0x2a')]);if(_0x4c640c['result'][_0x4533('0x30')]['endConversation']){_0x487906[_0x4533('0xf')]();}else{_0x487906[_0x4533('0x26')]();}})[_0x4533('0x22')](function(_0x4300c1){logger[_0x4533('0x31')](_0x4533('0xd'),_0x4dea06,JSON[_0x4533('0x23')](_0x4300c1));_0x487906[_0x4533('0xf')]();});})[_0x4533('0x22')](function(_0x43682f){logger[_0x4533('0x31')](_0x4533('0xd'),_0x4dea06,_0x43682f[_0x4533('0x32')]);_0x487906['next']();});}}catch(_0x2489ce){logger['error'](_0x4533('0xd'),_0x4dea06,JSON[_0x4533('0x23')](_0x2489ce));_0x487906[_0x4533('0x26')]();}};};