server/services/routing/server/applications/dialogflow.js

   1 // *************************************************************************
   2 // *                                                                       *
   3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
   4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
   5 // *                                                                       *
   6 // *************************************************************************
   7 // *                                                                       *
   8 // * Email: info@xcally.com                                                *
   9 // * Website: https://www.xcally.com                                       *
  10 // *                                                                       *
  11 // *************************************************************************
  12 // *                                                                       *
  13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
  14 // * copyright treaties, as well as other intellectual property laws and   *
  15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
  16 // *                                                                       *
  17 // *************************************************************************
  18 var _0x5075=['[%s][DIALOGFLOW]\x20Welcome\x20Message\x20has\x20been\x20sent!','stop','[%s][DIALOGFLOW]\x20Welcome\x20Message\x20is\x20empty.\x20It\x20will\x20wait\x20for\x20a\x20message\x20from\x20customer!','textRequest','message','dialogflow','result','fulfillment','providerName','providerResponse','metadata','endConversation','error','lodash','moment','apiai-promise','md5','./utils','../../../../config/logger','routing','../../rpc/openchannelMessage','../../rpc/mailMessage','../../rpc/smsMessage','consequence','isNil','interaction','[%s][DIALOGFLOW]\x20%s','Agent\x20is\x20managing\x20the\x20interaction.\x20Go\x20to\x20next\x20application.','next','format','YYYY-MM-DD\x20HH:mm:ss','channel','sms','whatsapp','phone','ChatWebsiteId','account','upperFirst','AccountId','InteractionId','created','isEmpty','body','getMustacheRender','Message','create','then','catch','stringify','finally','info'];(function(_0x177c8d,_0x15a8af){var _0x2a771b=function(_0x3b2763){while(--_0x3b2763){_0x177c8d['push'](_0x177c8d['shift']());}};_0x2a771b(++_0x15a8af);}(_0x5075,0x73));var _0x5507=function(_0x34620e,_0x582015){_0x34620e=_0x34620e-0x0;var _0x3d33cd=_0x5075[_0x34620e];return _0x3d33cd;};'use strict';var _=require(_0x5507('0x0'));var moment=require(_0x5507('0x1'));var apiai=require(_0x5507('0x2'));var md5=require(_0x5507('0x3'));var utils=require(_0x5507('0x4'));var logger=require(_0x5507('0x5'))(_0x5507('0x6'));var rpc={'chatMessage':require('../../rpc/chatMessage'),'openchannelMessage':require(_0x5507('0x7')),'mailMessage':require(_0x5507('0x8')),'smsMessage':require(_0x5507('0x9')),'faxMessage':require('../../rpc/faxMessage'),'whatsappMessage':require('../../rpc/whatsappMessage')};exports[_0x5507('0xa')]=function(_0x773559,_0x4c2d6d){return function(_0x42c232){try{if(!_[_0x5507('0xb')](this[_0x5507('0xc')]['UserId'])){logger['info'](_0x5507('0xd'),_0x773559,_0x5507('0xe'));return _0x42c232[_0x5507('0xf')]();}var _0x36c9eb={'ContactId':this['contact']['id'],'sentAt':moment()[_0x5507('0x10')](_0x5507('0x11')),'direction':'out'};if(this[_0x5507('0x12')]===_0x5507('0x13')||this['channel']===_0x5507('0x14')){_0x36c9eb[_0x5507('0x15')]=this[_0x5507('0xc')][_0x5507('0x15')];}var _0x13b60a=this[_0x5507('0x12')];if(_0x13b60a==='chat'){_0x36c9eb[_0x5507('0x16')]=this[_0x5507('0x17')]['id'];}else{_0x36c9eb[_[_0x5507('0x18')](_0x13b60a)+_0x5507('0x19')]=this['account']['id'];}_0x36c9eb[_[_0x5507('0x18')](_0x13b60a)+_0x5507('0x1a')]=this[_0x5507('0xc')]['id'];if(this[_0x5507('0xc')][_0x5507('0x1b')]){var _0x2ede34=_0x4c2d6d[0x2];if(!_[_0x5507('0x1c')](_0x2ede34)){_0x36c9eb[_0x5507('0x1d')]=utils[_0x5507('0x1e')](_0x2ede34,this);return rpc[_0x13b60a+_0x5507('0x1f')][_0x5507('0x20')](_0x36c9eb)[_0x5507('0x21')](function(_0x3822dd){logger['info'](_0x5507('0xd'),_0x773559,_0x36c9eb[_0x5507('0x1d')]);})[_0x5507('0x22')](function(_0x193eda){logger['error'](_0x5507('0xd'),_0x773559,JSON[_0x5507('0x23')](_0x193eda));})[_0x5507('0x24')](function(){logger[_0x5507('0x25')](_0x5507('0x26'),_0x773559);_0x42c232[_0x5507('0x27')]();});}else{logger['info'](_0x5507('0x28'),_0x773559);_0x42c232[_0x5507('0x27')]();}}else{var _0x1f6325=this;var _0xa3e2cf=apiai(_0x4c2d6d[0x0],{'language':_0x4c2d6d[0x1]||'en'});return _0xa3e2cf[_0x5507('0x29')](this[_0x5507('0x2a')][_0x5507('0x1d')],{'sessionId':md5(this[_0x5507('0xc')]['id'])})[_0x5507('0x21')](function(_0xa47641){_0x1f6325[_0x5507('0x1d')][_0x5507('0x2b')]=_0xa47641;_0x36c9eb[_0x5507('0x1d')]=_0xa47641[_0x5507('0x2c')][_0x5507('0x2d')]['speech'];_0x36c9eb[_0x5507('0x2e')]='dialogflow';_0x36c9eb[_0x5507('0x2f')]=JSON['stringify'](_0xa47641);return rpc[_0x13b60a+_0x5507('0x1f')][_0x5507('0x20')](_0x36c9eb)['then'](function(_0x5cbb09){logger[_0x5507('0x25')](_0x5507('0xd'),_0x773559,_0x36c9eb['body']);if(_0xa47641[_0x5507('0x2c')][_0x5507('0x30')][_0x5507('0x31')]){_0x42c232[_0x5507('0xf')]();}else{_0x42c232[_0x5507('0x27')]();}})[_0x5507('0x22')](function(_0x55e889){logger[_0x5507('0x32')](_0x5507('0xd'),_0x773559,JSON[_0x5507('0x23')](_0x55e889));_0x42c232[_0x5507('0xf')]();});})[_0x5507('0x22')](function(_0x495bbe){logger['error'](_0x5507('0xd'),_0x773559,_0x495bbe[_0x5507('0x2a')]);_0x42c232[_0x5507('0xf')]();});}}catch(_0x10704d){logger['error'](_0x5507('0xd'),_0x773559,JSON[_0x5507('0x23')](_0x10704d));_0x42c232[_0x5507('0x27')]();}};};