server/services/routing/server/applications/dialogflow.js

   1 // *************************************************************************
   2 // *                                                                       *
   3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
   4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
   5 // *                                                                       *
   6 // *************************************************************************
   7 // *                                                                       *
   8 // * Email: info@xcally.com                                                *
   9 // * Website: https://www.xcally.com                                       *
  10 // *                                                                       *
  11 // *************************************************************************
  12 // *                                                                       *
  13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
  14 // * copyright treaties, as well as other intellectual property laws and   *
  15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
  16 // *                                                                       *
  17 // *************************************************************************
  18 var _0x9300=['catch','stringify','finally','[%s][DIALOGFLOW]\x20Welcome\x20Message\x20has\x20been\x20sent!','stop','textRequest','message','result','fulfillment','speech','providerName','dialogflow','providerResponse','Message','metadata','endConversation','error','lodash','md5','./utils','../../../../config/logger','routing','../../rpc/chatMessage','../../rpc/mailMessage','../../rpc/smsMessage','../../rpc/whatsappMessage','consequence','isNil','info','Agent\x20is\x20managing\x20the\x20interaction.\x20Go\x20to\x20next\x20application.','next','contact','out','channel','whatsapp','phone','interaction','upperFirst','account','InteractionId','created','isEmpty','body','create','then','[%s][DIALOGFLOW]\x20%s'];(function(_0x265aa2,_0x220072){var _0x447a3a=function(_0x1512cc){while(--_0x1512cc){_0x265aa2['push'](_0x265aa2['shift']());}};_0x447a3a(++_0x220072);}(_0x9300,0x153));var _0x0930=function(_0x235563,_0x260ece){_0x235563=_0x235563-0x0;var _0x219be0=_0x9300[_0x235563];return _0x219be0;};'use strict';var _=require(_0x0930('0x0'));var moment=require('moment');var apiai=require('apiai-promise');var md5=require(_0x0930('0x1'));var utils=require(_0x0930('0x2'));var logger=require(_0x0930('0x3'))(_0x0930('0x4'));var rpc={'chatMessage':require(_0x0930('0x5')),'openchannelMessage':require('../../rpc/openchannelMessage'),'mailMessage':require(_0x0930('0x6')),'smsMessage':require(_0x0930('0x7')),'faxMessage':require('../../rpc/faxMessage'),'whatsappMessage':require(_0x0930('0x8'))};exports[_0x0930('0x9')]=function(_0x45705a,_0x34c693){return function(_0x2c0f94){try{if(!_[_0x0930('0xa')](this['interaction']['UserId'])){logger[_0x0930('0xb')]('[%s][DIALOGFLOW]\x20%s',_0x45705a,_0x0930('0xc'));return _0x2c0f94[_0x0930('0xd')]();}var _0x5055c7={'ContactId':this[_0x0930('0xe')]['id'],'sentAt':moment()['format']('YYYY-MM-DD\x20HH:mm:ss'),'direction':_0x0930('0xf')};if(this[_0x0930('0x10')]==='sms'||this['channel']===_0x0930('0x11')){_0x5055c7[_0x0930('0x12')]=this[_0x0930('0x13')][_0x0930('0x12')];}var _0xaf27d=this[_0x0930('0x10')];if(_0xaf27d==='chat'){_0x5055c7['ChatWebsiteId']=this['account']['id'];}else{_0x5055c7[_[_0x0930('0x14')](_0xaf27d)+'AccountId']=this[_0x0930('0x15')]['id'];}_0x5055c7[_[_0x0930('0x14')](_0xaf27d)+_0x0930('0x16')]=this[_0x0930('0x13')]['id'];if(this[_0x0930('0x13')][_0x0930('0x17')]){var _0x58e36c=_0x34c693[0x2];if(!_[_0x0930('0x18')](_0x58e36c)){_0x5055c7[_0x0930('0x19')]=utils['getMustacheRender'](_0x58e36c,this);return rpc[_0xaf27d+'Message'][_0x0930('0x1a')](_0x5055c7)[_0x0930('0x1b')](function(_0x469be7){logger[_0x0930('0xb')](_0x0930('0x1c'),_0x45705a,_0x5055c7['body']);})[_0x0930('0x1d')](function(_0x16c5fb){logger['error'](_0x0930('0x1c'),_0x45705a,JSON[_0x0930('0x1e')](_0x16c5fb));})[_0x0930('0x1f')](function(){logger[_0x0930('0xb')](_0x0930('0x20'),_0x45705a);_0x2c0f94[_0x0930('0x21')]();});}else{logger['info']('[%s][DIALOGFLOW]\x20Welcome\x20Message\x20is\x20empty.\x20It\x20will\x20wait\x20for\x20a\x20message\x20from\x20customer!',_0x45705a);_0x2c0f94[_0x0930('0x21')]();}}else{var _0x5061a5=this;var _0xd9a9df=apiai(_0x34c693[0x0],{'language':_0x34c693[0x1]||'en'});return _0xd9a9df[_0x0930('0x22')](this[_0x0930('0x23')][_0x0930('0x19')],{'sessionId':md5(this[_0x0930('0x13')]['id'])})['then'](function(_0x6e9f46){_0x5061a5[_0x0930('0x19')]['dialogflow']=_0x6e9f46;_0x5055c7['body']=_0x6e9f46[_0x0930('0x24')][_0x0930('0x25')][_0x0930('0x26')];_0x5055c7[_0x0930('0x27')]=_0x0930('0x28');_0x5055c7[_0x0930('0x29')]=JSON['stringify'](_0x6e9f46);return rpc[_0xaf27d+_0x0930('0x2a')][_0x0930('0x1a')](_0x5055c7)[_0x0930('0x1b')](function(_0x100278){logger[_0x0930('0xb')](_0x0930('0x1c'),_0x45705a,_0x5055c7[_0x0930('0x19')]);if(_0x6e9f46[_0x0930('0x24')][_0x0930('0x2b')][_0x0930('0x2c')]){_0x2c0f94['next']();}else{_0x2c0f94[_0x0930('0x21')]();}})['catch'](function(_0x421a95){logger[_0x0930('0x2d')](_0x0930('0x1c'),_0x45705a,JSON['stringify'](_0x421a95));_0x2c0f94[_0x0930('0xd')]();});})['catch'](function(_0x4f3475){logger[_0x0930('0x2d')]('[%s][DIALOGFLOW]\x20%s',_0x45705a,_0x4f3475[_0x0930('0x23')]);_0x2c0f94[_0x0930('0xd')]();});}}catch(_0x69224d){logger[_0x0930('0x2d')](_0x0930('0x1c'),_0x45705a,JSON[_0x0930('0x1e')](_0x69224d));_0x2c0f94['stop']();}};};