server/services/routing/server/applications/dialogflow.js

   1 // *************************************************************************
   2 // *                                                                       *
   3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
   4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
   5 // *                                                                       *
   6 // *************************************************************************
   7 // *                                                                       *
   8 // * Email: info@xcally.com                                                *
   9 // * Website: https://www.xcally.com                                       *
  10 // *                                                                       *
  11 // *************************************************************************
  12 // *                                                                       *
  13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
  14 // * copyright treaties, as well as other intellectual property laws and   *
  15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
  16 // *                                                                       *
  17 // *************************************************************************
  18 var _0x677a=['create','info','catch','error','stringify','finally','[%s][DIALOGFLOW]\x20Welcome\x20Message\x20has\x20been\x20sent!','stop','message','then','dialogflow','result','fulfillment','speech','providerName','providerResponse','metadata','endConversation','lodash','apiai-promise','md5','./utils','../../../../config/logger','routing','../../rpc/openchannelMessage','../../rpc/mailMessage','../../rpc/smsMessage','../../rpc/faxMessage','../../rpc/whatsappMessage','isNil','[%s][DIALOGFLOW]\x20%s','next','format','YYYY-MM-DD\x20HH:mm:ss','out','channel','whatsapp','phone','interaction','chat','ChatWebsiteId','account','upperFirst','AccountId','InteractionId','created','isEmpty','body','Message'];(function(_0x3dd15e,_0x1f0015){var _0x231fd0=function(_0x4f680a){while(--_0x4f680a){_0x3dd15e['push'](_0x3dd15e['shift']());}};_0x231fd0(++_0x1f0015);}(_0x677a,0xd6));var _0xa677=function(_0x4e0848,_0x420555){_0x4e0848=_0x4e0848-0x0;var _0x26a3c2=_0x677a[_0x4e0848];return _0x26a3c2;};'use strict';var _=require(_0xa677('0x0'));var moment=require('moment');var apiai=require(_0xa677('0x1'));var md5=require(_0xa677('0x2'));var utils=require(_0xa677('0x3'));var logger=require(_0xa677('0x4'))(_0xa677('0x5'));var rpc={'chatMessage':require('../../rpc/chatMessage'),'openchannelMessage':require(_0xa677('0x6')),'mailMessage':require(_0xa677('0x7')),'smsMessage':require(_0xa677('0x8')),'faxMessage':require(_0xa677('0x9')),'whatsappMessage':require(_0xa677('0xa'))};exports['consequence']=function(_0x303092,_0x1c997f){return function(_0x130b66){try{if(!_[_0xa677('0xb')](this['interaction']['UserId'])){logger['info'](_0xa677('0xc'),_0x303092,'Agent\x20is\x20managing\x20the\x20interaction.\x20Go\x20to\x20next\x20application.');return _0x130b66[_0xa677('0xd')]();}var _0x1d6586={'ContactId':this['contact']['id'],'sentAt':moment()[_0xa677('0xe')](_0xa677('0xf')),'direction':_0xa677('0x10')};if(this[_0xa677('0x11')]==='sms'||this[_0xa677('0x11')]===_0xa677('0x12')){_0x1d6586[_0xa677('0x13')]=this[_0xa677('0x14')]['phone'];}var _0x31ca07=this['channel'];if(_0x31ca07===_0xa677('0x15')){_0x1d6586[_0xa677('0x16')]=this[_0xa677('0x17')]['id'];}else{_0x1d6586[_[_0xa677('0x18')](_0x31ca07)+_0xa677('0x19')]=this[_0xa677('0x17')]['id'];}_0x1d6586[_[_0xa677('0x18')](_0x31ca07)+_0xa677('0x1a')]=this[_0xa677('0x14')]['id'];if(this[_0xa677('0x14')][_0xa677('0x1b')]){var _0x1dfee0=_0x1c997f[0x2];if(!_[_0xa677('0x1c')](_0x1dfee0)){_0x1d6586[_0xa677('0x1d')]=utils['getMustacheRender'](_0x1dfee0,this);return rpc[_0x31ca07+_0xa677('0x1e')][_0xa677('0x1f')](_0x1d6586)['then'](function(_0x4e6b3d){logger[_0xa677('0x20')](_0xa677('0xc'),_0x303092,_0x1d6586[_0xa677('0x1d')]);})[_0xa677('0x21')](function(_0x51bf68){logger[_0xa677('0x22')](_0xa677('0xc'),_0x303092,JSON[_0xa677('0x23')](_0x51bf68));})[_0xa677('0x24')](function(){logger[_0xa677('0x20')](_0xa677('0x25'),_0x303092);_0x130b66['stop']();});}else{logger[_0xa677('0x20')]('[%s][DIALOGFLOW]\x20Welcome\x20Message\x20is\x20empty.\x20It\x20will\x20wait\x20for\x20a\x20message\x20from\x20customer!',_0x303092);_0x130b66[_0xa677('0x26')]();}}else{var _0x1c63e8=this;var _0x45eb0f=apiai(_0x1c997f[0x0],{'language':_0x1c997f[0x1]||'en'});return _0x45eb0f['textRequest'](this[_0xa677('0x27')][_0xa677('0x1d')],{'sessionId':md5(this[_0xa677('0x14')]['id'])})[_0xa677('0x28')](function(_0x4e8e9e){_0x1c63e8[_0xa677('0x1d')][_0xa677('0x29')]=_0x4e8e9e;_0x1d6586['body']=_0x4e8e9e[_0xa677('0x2a')][_0xa677('0x2b')][_0xa677('0x2c')];_0x1d6586[_0xa677('0x2d')]=_0xa677('0x29');_0x1d6586[_0xa677('0x2e')]=JSON['stringify'](_0x4e8e9e);return rpc[_0x31ca07+_0xa677('0x1e')][_0xa677('0x1f')](_0x1d6586)[_0xa677('0x28')](function(_0x6189c){logger[_0xa677('0x20')](_0xa677('0xc'),_0x303092,_0x1d6586['body']);if(_0x4e8e9e[_0xa677('0x2a')][_0xa677('0x2f')][_0xa677('0x30')]){_0x130b66['next']();}else{_0x130b66[_0xa677('0x26')]();}})[_0xa677('0x21')](function(_0x141767){logger[_0xa677('0x22')]('[%s][DIALOGFLOW]\x20%s',_0x303092,JSON[_0xa677('0x23')](_0x141767));_0x130b66[_0xa677('0xd')]();});})[_0xa677('0x21')](function(_0x5ed0a1){logger[_0xa677('0x22')](_0xa677('0xc'),_0x303092,_0x5ed0a1[_0xa677('0x27')]);_0x130b66[_0xa677('0xd')]();});}}catch(_0x40dbc3){logger[_0xa677('0x22')](_0xa677('0xc'),_0x303092,JSON[_0xa677('0x23')](_0x40dbc3));_0x130b66['stop']();}};};