server/services/routing/server/applications/dialogflow.js

   1 // *************************************************************************
   2 // *                                                                       *
   3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
   4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
   5 // *                                                                       *
   6 // *************************************************************************
   7 // *                                                                       *
   8 // * Email: info@xcally.com                                                *
   9 // * Website: https://www.xcally.com                                       *
  10 // *                                                                       *
  11 // *************************************************************************
  12 // *                                                                       *
  13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
  14 // * copyright treaties, as well as other intellectual property laws and   *
  15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
  16 // *                                                                       *
  17 // *************************************************************************
  18 var _0xc1c6=['stop','[%s][DIALOGFLOW]\x20Welcome\x20Message\x20is\x20empty.\x20It\x20will\x20wait\x20for\x20a\x20message\x20from\x20customer!','textRequest','message','then','dialogflow','result','fulfillment','speech','providerName','providerResponse','metadata','lodash','moment','apiai-promise','./utils','routing','../../rpc/chatMessage','../../rpc/openchannelMessage','../../rpc/faxMessage','consequence','isNil','interaction','info','[%s][DIALOGFLOW]\x20%s','next','contact','format','out','channel','sms','whatsapp','phone','chat','ChatWebsiteId','account','upperFirst','AccountId','InteractionId','created','body','getMustacheRender','create','error','stringify','finally','[%s][DIALOGFLOW]\x20Welcome\x20Message\x20has\x20been\x20sent!'];(function(_0x59fbb2,_0x82c0b1){var _0x48d869=function(_0x1edd39){while(--_0x1edd39){_0x59fbb2['push'](_0x59fbb2['shift']());}};_0x48d869(++_0x82c0b1);}(_0xc1c6,0xf7));var _0x6c1c=function(_0x1fe17f,_0x18bf1d){_0x1fe17f=_0x1fe17f-0x0;var _0x37dd0c=_0xc1c6[_0x1fe17f];return _0x37dd0c;};'use strict';var _=require(_0x6c1c('0x0'));var moment=require(_0x6c1c('0x1'));var apiai=require(_0x6c1c('0x2'));var md5=require('md5');var utils=require(_0x6c1c('0x3'));var logger=require('../../../../config/logger')(_0x6c1c('0x4'));var rpc={'chatMessage':require(_0x6c1c('0x5')),'openchannelMessage':require(_0x6c1c('0x6')),'mailMessage':require('../../rpc/mailMessage'),'smsMessage':require('../../rpc/smsMessage'),'faxMessage':require(_0x6c1c('0x7')),'whatsappMessage':require('../../rpc/whatsappMessage')};exports[_0x6c1c('0x8')]=function(_0x582bec,_0xe510ca){return function(_0x2eb1ba){try{if(!_[_0x6c1c('0x9')](this[_0x6c1c('0xa')]['UserId'])){logger[_0x6c1c('0xb')](_0x6c1c('0xc'),_0x582bec,'Agent\x20is\x20managing\x20the\x20interaction.\x20Go\x20to\x20next\x20application.');return _0x2eb1ba[_0x6c1c('0xd')]();}var _0x36275f={'ContactId':this[_0x6c1c('0xe')]['id'],'sentAt':moment()[_0x6c1c('0xf')]('YYYY-MM-DD\x20HH:mm:ss'),'direction':_0x6c1c('0x10')};if(this[_0x6c1c('0x11')]===_0x6c1c('0x12')||this['channel']===_0x6c1c('0x13')){_0x36275f[_0x6c1c('0x14')]=this[_0x6c1c('0xa')]['phone'];}var _0x2e82e9=this['channel'];if(_0x2e82e9===_0x6c1c('0x15')){_0x36275f[_0x6c1c('0x16')]=this[_0x6c1c('0x17')]['id'];}else{_0x36275f[_[_0x6c1c('0x18')](_0x2e82e9)+_0x6c1c('0x19')]=this[_0x6c1c('0x17')]['id'];}_0x36275f[_[_0x6c1c('0x18')](_0x2e82e9)+_0x6c1c('0x1a')]=this[_0x6c1c('0xa')]['id'];if(this['interaction'][_0x6c1c('0x1b')]){var _0x174657=_0xe510ca[0x2];if(!_['isEmpty'](_0x174657)){_0x36275f[_0x6c1c('0x1c')]=utils[_0x6c1c('0x1d')](_0x174657,this);return rpc[_0x2e82e9+'Message'][_0x6c1c('0x1e')](_0x36275f)['then'](function(_0x338dc2){logger[_0x6c1c('0xb')]('[%s][DIALOGFLOW]\x20%s',_0x582bec,_0x36275f[_0x6c1c('0x1c')]);})['catch'](function(_0x2db60e){logger[_0x6c1c('0x1f')](_0x6c1c('0xc'),_0x582bec,JSON[_0x6c1c('0x20')](_0x2db60e));})[_0x6c1c('0x21')](function(){logger[_0x6c1c('0xb')](_0x6c1c('0x22'),_0x582bec);_0x2eb1ba[_0x6c1c('0x23')]();});}else{logger[_0x6c1c('0xb')](_0x6c1c('0x24'),_0x582bec);_0x2eb1ba[_0x6c1c('0x23')]();}}else{var _0x450b1f=this;var _0x2382c0=apiai(_0xe510ca[0x0],{'language':_0xe510ca[0x1]||'en'});return _0x2382c0[_0x6c1c('0x25')](this[_0x6c1c('0x26')][_0x6c1c('0x1c')],{'sessionId':md5(this[_0x6c1c('0xa')]['id'])})[_0x6c1c('0x27')](function(_0x3a3f13){_0x450b1f[_0x6c1c('0x1c')][_0x6c1c('0x28')]=_0x3a3f13;_0x36275f[_0x6c1c('0x1c')]=_0x3a3f13[_0x6c1c('0x29')][_0x6c1c('0x2a')][_0x6c1c('0x2b')];_0x36275f[_0x6c1c('0x2c')]=_0x6c1c('0x28');_0x36275f[_0x6c1c('0x2d')]=JSON[_0x6c1c('0x20')](_0x3a3f13);return rpc[_0x2e82e9+'Message'][_0x6c1c('0x1e')](_0x36275f)['then'](function(_0x10e9f7){logger['info'](_0x6c1c('0xc'),_0x582bec,_0x36275f['body']);if(_0x3a3f13[_0x6c1c('0x29')][_0x6c1c('0x2e')]['endConversation']){_0x2eb1ba[_0x6c1c('0xd')]();}else{_0x2eb1ba[_0x6c1c('0x23')]();}})['catch'](function(_0x3b319a){logger[_0x6c1c('0x1f')](_0x6c1c('0xc'),_0x582bec,JSON[_0x6c1c('0x20')](_0x3b319a));_0x2eb1ba['next']();});})['catch'](function(_0x3cba17){logger[_0x6c1c('0x1f')](_0x6c1c('0xc'),_0x582bec,_0x3cba17[_0x6c1c('0x26')]);_0x2eb1ba[_0x6c1c('0xd')]();});}}catch(_0x3d2ff7){logger['error'](_0x6c1c('0xc'),_0x582bec,JSON[_0x6c1c('0x20')](_0x3d2ff7));_0x2eb1ba['stop']();}};};