server/services/routing/server/applications/dialogflow.js

   1 // *************************************************************************
   2 // *                                                                       *
   3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
   4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
   5 // *                                                                       *
   6 // *************************************************************************
   7 // *                                                                       *
   8 // * Email: info@xcally.com                                                *
   9 // * Website: https://www.xcally.com                                       *
  10 // *                                                                       *
  11 // *************************************************************************
  12 // *                                                                       *
  13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
  14 // * copyright treaties, as well as other intellectual property laws and   *
  15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
  16 // *                                                                       *
  17 // *************************************************************************
  18 var _0xa120=['moment','md5','./utils','../../../../config/logger','../../rpc/openchannelMessage','../../rpc/mailMessage','../../rpc/smsMessage','../../rpc/faxMessage','../../rpc/whatsappMessage','consequence','isNil','interaction','info','Agent\x20is\x20managing\x20the\x20interaction.\x20Go\x20to\x20next\x20application.','next','contact','YYYY-MM-DD\x20HH:mm:ss','out','whatsapp','phone','channel','chat','ChatWebsiteId','account','upperFirst','AccountId','InteractionId','created','body','getMustacheRender','create','catch','[%s][DIALOGFLOW]\x20%s','stringify','finally','[%s][DIALOGFLOW]\x20Welcome\x20Message\x20is\x20empty.\x20It\x20will\x20wait\x20for\x20a\x20message\x20from\x20customer!','textRequest','message','then','result','fulfillment','speech','providerName','dialogflow','providerResponse','metadata','stop','error','lodash'];(function(_0x3e751a,_0x4804ae){var _0x1d5aa1=function(_0x51ec5a){while(--_0x51ec5a){_0x3e751a['push'](_0x3e751a['shift']());}};_0x1d5aa1(++_0x4804ae);}(_0xa120,0xf4));var _0x0a12=function(_0x2e1a75,_0x1c82e7){_0x2e1a75=_0x2e1a75-0x0;var _0x4436af=_0xa120[_0x2e1a75];return _0x4436af;};'use strict';var _=require(_0x0a12('0x0'));var moment=require(_0x0a12('0x1'));var apiai=require('apiai-promise');var md5=require(_0x0a12('0x2'));var utils=require(_0x0a12('0x3'));var logger=require(_0x0a12('0x4'))('routing');var rpc={'chatMessage':require('../../rpc/chatMessage'),'openchannelMessage':require(_0x0a12('0x5')),'mailMessage':require(_0x0a12('0x6')),'smsMessage':require(_0x0a12('0x7')),'faxMessage':require(_0x0a12('0x8')),'whatsappMessage':require(_0x0a12('0x9'))};exports[_0x0a12('0xa')]=function(_0x4578bb,_0x112846){return function(_0x4ed01d){try{if(!_[_0x0a12('0xb')](this[_0x0a12('0xc')]['UserId'])){logger[_0x0a12('0xd')]('[%s][DIALOGFLOW]\x20%s',_0x4578bb,_0x0a12('0xe'));return _0x4ed01d[_0x0a12('0xf')]();}var _0x42b6fa={'ContactId':this[_0x0a12('0x10')]['id'],'sentAt':moment()['format'](_0x0a12('0x11')),'direction':_0x0a12('0x12')};if(this['channel']==='sms'||this['channel']===_0x0a12('0x13')){_0x42b6fa[_0x0a12('0x14')]=this[_0x0a12('0xc')][_0x0a12('0x14')];}var _0x4bc2e5=this[_0x0a12('0x15')];if(_0x4bc2e5===_0x0a12('0x16')){_0x42b6fa[_0x0a12('0x17')]=this[_0x0a12('0x18')]['id'];}else{_0x42b6fa[_[_0x0a12('0x19')](_0x4bc2e5)+_0x0a12('0x1a')]=this['account']['id'];}_0x42b6fa[_[_0x0a12('0x19')](_0x4bc2e5)+_0x0a12('0x1b')]=this['interaction']['id'];if(this['interaction'][_0x0a12('0x1c')]){var _0x59a01c=_0x112846[0x2];if(!_['isEmpty'](_0x59a01c)){_0x42b6fa[_0x0a12('0x1d')]=utils[_0x0a12('0x1e')](_0x59a01c,this);return rpc[_0x4bc2e5+'Message'][_0x0a12('0x1f')](_0x42b6fa)['then'](function(_0x577e92){logger['info']('[%s][DIALOGFLOW]\x20%s',_0x4578bb,_0x42b6fa[_0x0a12('0x1d')]);})[_0x0a12('0x20')](function(_0x329997){logger['error'](_0x0a12('0x21'),_0x4578bb,JSON[_0x0a12('0x22')](_0x329997));})[_0x0a12('0x23')](function(){logger[_0x0a12('0xd')]('[%s][DIALOGFLOW]\x20Welcome\x20Message\x20has\x20been\x20sent!',_0x4578bb);_0x4ed01d['stop']();});}else{logger[_0x0a12('0xd')](_0x0a12('0x24'),_0x4578bb);_0x4ed01d['stop']();}}else{var _0x22c894=this;var _0x2dc7ec=apiai(_0x112846[0x0],{'language':_0x112846[0x1]||'en'});return _0x2dc7ec[_0x0a12('0x25')](this[_0x0a12('0x26')][_0x0a12('0x1d')],{'sessionId':md5(this[_0x0a12('0xc')]['id'])})[_0x0a12('0x27')](function(_0x4589ef){_0x22c894[_0x0a12('0x1d')]['dialogflow']=_0x4589ef;_0x42b6fa[_0x0a12('0x1d')]=_0x4589ef[_0x0a12('0x28')][_0x0a12('0x29')][_0x0a12('0x2a')];_0x42b6fa[_0x0a12('0x2b')]=_0x0a12('0x2c');_0x42b6fa[_0x0a12('0x2d')]=JSON[_0x0a12('0x22')](_0x4589ef);return rpc[_0x4bc2e5+'Message'][_0x0a12('0x1f')](_0x42b6fa)[_0x0a12('0x27')](function(_0x3c2951){logger[_0x0a12('0xd')](_0x0a12('0x21'),_0x4578bb,_0x42b6fa['body']);if(_0x4589ef['result'][_0x0a12('0x2e')]['endConversation']){_0x4ed01d[_0x0a12('0xf')]();}else{_0x4ed01d[_0x0a12('0x2f')]();}})[_0x0a12('0x20')](function(_0x1502b9){logger[_0x0a12('0x30')](_0x0a12('0x21'),_0x4578bb,JSON['stringify'](_0x1502b9));_0x4ed01d[_0x0a12('0xf')]();});})[_0x0a12('0x20')](function(_0x557b56){logger[_0x0a12('0x30')]('[%s][DIALOGFLOW]\x20%s',_0x4578bb,_0x557b56[_0x0a12('0x26')]);_0x4ed01d[_0x0a12('0xf')]();});}}catch(_0x49ebe9){logger['error'](_0x0a12('0x21'),_0x4578bb,JSON[_0x0a12('0x22')](_0x49ebe9));_0x4ed01d[_0x0a12('0x2f')]();}};};