server/services/routing/server/applications/dialogflow.js

   1 // *************************************************************************
   2 // *                                                                       *
   3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
   4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
   5 // *                                                                       *
   6 // *************************************************************************
   7 // *                                                                       *
   8 // * Email: info@xcally.com                                                *
   9 // * Website: https://www.xcally.com                                       *
  10 // *                                                                       *
  11 // *************************************************************************
  12 // *                                                                       *
  13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
  14 // * copyright treaties, as well as other intellectual property laws and   *
  15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
  16 // *                                                                       *
  17 // *************************************************************************
  18 var _0x6596=['catch','stringify','finally','[%s][DIALOGFLOW]\x20Welcome\x20Message\x20has\x20been\x20sent!','stop','textRequest','body','dialogflow','result','fulfillment','speech','providerName','create','metadata','endConversation','error','message','lodash','moment','md5','./utils','../../../../config/logger','routing','../../rpc/chatMessage','../../rpc/openchannelMessage','../../rpc/faxMessage','../../rpc/whatsappMessage','consequence','interaction','UserId','info','[%s][DIALOGFLOW]\x20%s','Agent\x20is\x20managing\x20the\x20interaction.\x20Go\x20to\x20next\x20application.','next','contact','out','sms','channel','whatsapp','phone','chat','ChatWebsiteId','account','upperFirst','AccountId','InteractionId','created','isEmpty','Message','then'];(function(_0x445296,_0x1ce51e){var _0xb604d9=function(_0x369f93){while(--_0x369f93){_0x445296['push'](_0x445296['shift']());}};_0xb604d9(++_0x1ce51e);}(_0x6596,0x1d3));var _0x6659=function(_0x20673b,_0x8a40ff){_0x20673b=_0x20673b-0x0;var _0x274148=_0x6596[_0x20673b];return _0x274148;};'use strict';var _=require(_0x6659('0x0'));var moment=require(_0x6659('0x1'));var apiai=require('apiai-promise');var md5=require(_0x6659('0x2'));var utils=require(_0x6659('0x3'));var logger=require(_0x6659('0x4'))(_0x6659('0x5'));var rpc={'chatMessage':require(_0x6659('0x6')),'openchannelMessage':require(_0x6659('0x7')),'mailMessage':require('../../rpc/mailMessage'),'smsMessage':require('../../rpc/smsMessage'),'faxMessage':require(_0x6659('0x8')),'whatsappMessage':require(_0x6659('0x9'))};exports[_0x6659('0xa')]=function(_0x1ed458,_0x29292b){return function(_0x4a900d){try{if(!_['isNil'](this[_0x6659('0xb')][_0x6659('0xc')])){logger[_0x6659('0xd')](_0x6659('0xe'),_0x1ed458,_0x6659('0xf'));return _0x4a900d[_0x6659('0x10')]();}var _0x4e5c6c={'ContactId':this[_0x6659('0x11')]['id'],'sentAt':moment()['format']('YYYY-MM-DD\x20HH:mm:ss'),'direction':_0x6659('0x12')};if(this['channel']===_0x6659('0x13')||this[_0x6659('0x14')]===_0x6659('0x15')){_0x4e5c6c[_0x6659('0x16')]=this['interaction'][_0x6659('0x16')];}var _0x329ebc=this['channel'];if(_0x329ebc===_0x6659('0x17')){_0x4e5c6c[_0x6659('0x18')]=this[_0x6659('0x19')]['id'];}else{_0x4e5c6c[_[_0x6659('0x1a')](_0x329ebc)+_0x6659('0x1b')]=this[_0x6659('0x19')]['id'];}_0x4e5c6c[_['upperFirst'](_0x329ebc)+_0x6659('0x1c')]=this[_0x6659('0xb')]['id'];if(this[_0x6659('0xb')][_0x6659('0x1d')]){var _0x324fbc=_0x29292b[0x2];if(!_[_0x6659('0x1e')](_0x324fbc)){_0x4e5c6c['body']=utils['getMustacheRender'](_0x324fbc,this);return rpc[_0x329ebc+_0x6659('0x1f')]['create'](_0x4e5c6c)[_0x6659('0x20')](function(_0x38e4d6){logger['info'](_0x6659('0xe'),_0x1ed458,_0x4e5c6c['body']);})[_0x6659('0x21')](function(_0x1dc4f1){logger['error'](_0x6659('0xe'),_0x1ed458,JSON[_0x6659('0x22')](_0x1dc4f1));})[_0x6659('0x23')](function(){logger[_0x6659('0xd')](_0x6659('0x24'),_0x1ed458);_0x4a900d[_0x6659('0x25')]();});}else{logger[_0x6659('0xd')]('[%s][DIALOGFLOW]\x20Welcome\x20Message\x20is\x20empty.\x20It\x20will\x20wait\x20for\x20a\x20message\x20from\x20customer!',_0x1ed458);_0x4a900d[_0x6659('0x25')]();}}else{var _0x3506fd=this;var _0x314e40=apiai(_0x29292b[0x0],{'language':_0x29292b[0x1]||'en'});return _0x314e40[_0x6659('0x26')](this['message']['body'],{'sessionId':md5(this['interaction']['id'])})['then'](function(_0xbad53f){_0x3506fd[_0x6659('0x27')][_0x6659('0x28')]=_0xbad53f;_0x4e5c6c[_0x6659('0x27')]=_0xbad53f[_0x6659('0x29')][_0x6659('0x2a')][_0x6659('0x2b')];_0x4e5c6c[_0x6659('0x2c')]=_0x6659('0x28');_0x4e5c6c['providerResponse']=JSON[_0x6659('0x22')](_0xbad53f);return rpc[_0x329ebc+_0x6659('0x1f')][_0x6659('0x2d')](_0x4e5c6c)['then'](function(_0x4f6787){logger[_0x6659('0xd')](_0x6659('0xe'),_0x1ed458,_0x4e5c6c['body']);if(_0xbad53f[_0x6659('0x29')][_0x6659('0x2e')][_0x6659('0x2f')]){_0x4a900d[_0x6659('0x10')]();}else{_0x4a900d[_0x6659('0x25')]();}})['catch'](function(_0x23ee05){logger[_0x6659('0x30')](_0x6659('0xe'),_0x1ed458,JSON[_0x6659('0x22')](_0x23ee05));_0x4a900d[_0x6659('0x10')]();});})['catch'](function(_0x32ba2a){logger[_0x6659('0x30')](_0x6659('0xe'),_0x1ed458,_0x32ba2a[_0x6659('0x31')]);_0x4a900d[_0x6659('0x10')]();});}}catch(_0x41094b){logger[_0x6659('0x30')]('[%s][DIALOGFLOW]\x20%s',_0x1ed458,JSON[_0x6659('0x22')](_0x41094b));_0x4a900d[_0x6659('0x25')]();}};};