server/services/routing/server/applications/dialogflow.js

   1 // *************************************************************************
   2 // *                                                                       *
   3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
   4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
   5 // *                                                                       *
   6 // *************************************************************************
   7 // *                                                                       *
   8 // * Email: info@xcally.com                                                *
   9 // * Website: https://www.xcally.com                                       *
  10 // *                                                                       *
  11 // *************************************************************************
  12 // *                                                                       *
  13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
  14 // * copyright treaties, as well as other intellectual property laws and   *
  15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
  16 // *                                                                       *
  17 // *************************************************************************
  18 var _0xf2dd=['message','then','dialogflow','result','providerName','providerResponse','stringify','metadata','error','lodash','moment','./utils','../../../../config/logger','../../rpc/chatMessage','../../rpc/mailMessage','../../rpc/faxMessage','consequence','isNil','interaction','UserId','[%s][DIALOGFLOW]\x20%s','next','YYYY-MM-DD\x20HH:mm:ss','out','channel','whatsapp','phone','ChatWebsiteId','upperFirst','AccountId','created','body','Message','create','catch','finally','info','[%s][DIALOGFLOW]\x20Welcome\x20Message\x20has\x20been\x20sent!','stop','[%s][DIALOGFLOW]\x20Welcome\x20Message\x20is\x20empty.\x20It\x20will\x20wait\x20for\x20a\x20message\x20from\x20customer!','textRequest'];(function(_0x6580de,_0x393de6){var _0x1b921f=function(_0x5558b7){while(--_0x5558b7){_0x6580de['push'](_0x6580de['shift']());}};_0x1b921f(++_0x393de6);}(_0xf2dd,0x84));var _0xdf2d=function(_0xf363f0,_0x3b5eeb){_0xf363f0=_0xf363f0-0x0;var _0x55a386=_0xf2dd[_0xf363f0];return _0x55a386;};'use strict';var _=require(_0xdf2d('0x0'));var moment=require(_0xdf2d('0x1'));var apiai=require('apiai-promise');var md5=require('md5');var utils=require(_0xdf2d('0x2'));var logger=require(_0xdf2d('0x3'))('routing');var rpc={'chatMessage':require(_0xdf2d('0x4')),'openchannelMessage':require('../../rpc/openchannelMessage'),'mailMessage':require(_0xdf2d('0x5')),'smsMessage':require('../../rpc/smsMessage'),'faxMessage':require(_0xdf2d('0x6')),'whatsappMessage':require('../../rpc/whatsappMessage')};exports[_0xdf2d('0x7')]=function(_0x1596eb,_0x4a24e7){return function(_0xd0280c){try{if(!_[_0xdf2d('0x8')](this[_0xdf2d('0x9')][_0xdf2d('0xa')])){logger['info'](_0xdf2d('0xb'),_0x1596eb,'Agent\x20is\x20managing\x20the\x20interaction.\x20Go\x20to\x20next\x20application.');return _0xd0280c[_0xdf2d('0xc')]();}var _0x4e816c={'ContactId':this['contact']['id'],'sentAt':moment()['format'](_0xdf2d('0xd')),'direction':_0xdf2d('0xe')};if(this[_0xdf2d('0xf')]==='sms'||this[_0xdf2d('0xf')]===_0xdf2d('0x10')){_0x4e816c[_0xdf2d('0x11')]=this['interaction'][_0xdf2d('0x11')];}var _0x146125=this[_0xdf2d('0xf')];if(_0x146125==='chat'){_0x4e816c[_0xdf2d('0x12')]=this['account']['id'];}else{_0x4e816c[_[_0xdf2d('0x13')](_0x146125)+_0xdf2d('0x14')]=this['account']['id'];}_0x4e816c[_[_0xdf2d('0x13')](_0x146125)+'InteractionId']=this[_0xdf2d('0x9')]['id'];if(this[_0xdf2d('0x9')][_0xdf2d('0x15')]){var _0x368c71=_0x4a24e7[0x2];if(!_['isEmpty'](_0x368c71)){_0x4e816c[_0xdf2d('0x16')]=utils['getMustacheRender'](_0x368c71,this);return rpc[_0x146125+_0xdf2d('0x17')][_0xdf2d('0x18')](_0x4e816c)['then'](function(_0x3104b6){logger['info'](_0xdf2d('0xb'),_0x1596eb,_0x4e816c['body']);})[_0xdf2d('0x19')](function(_0x1fb5bc){logger['error'](_0xdf2d('0xb'),_0x1596eb,JSON['stringify'](_0x1fb5bc));})[_0xdf2d('0x1a')](function(){logger[_0xdf2d('0x1b')](_0xdf2d('0x1c'),_0x1596eb);_0xd0280c[_0xdf2d('0x1d')]();});}else{logger[_0xdf2d('0x1b')](_0xdf2d('0x1e'),_0x1596eb);_0xd0280c[_0xdf2d('0x1d')]();}}else{var _0x2ef2c6=this;var _0xe8511a=apiai(_0x4a24e7[0x0],{'language':_0x4a24e7[0x1]||'en'});return _0xe8511a[_0xdf2d('0x1f')](this[_0xdf2d('0x20')][_0xdf2d('0x16')],{'sessionId':md5(this[_0xdf2d('0x9')]['id'])})[_0xdf2d('0x21')](function(_0xc0c24e){_0x2ef2c6[_0xdf2d('0x16')][_0xdf2d('0x22')]=_0xc0c24e;_0x4e816c[_0xdf2d('0x16')]=_0xc0c24e[_0xdf2d('0x23')]['fulfillment']['speech'];_0x4e816c[_0xdf2d('0x24')]=_0xdf2d('0x22');_0x4e816c[_0xdf2d('0x25')]=JSON[_0xdf2d('0x26')](_0xc0c24e);return rpc[_0x146125+_0xdf2d('0x17')]['create'](_0x4e816c)[_0xdf2d('0x21')](function(_0x310a71){logger[_0xdf2d('0x1b')](_0xdf2d('0xb'),_0x1596eb,_0x4e816c[_0xdf2d('0x16')]);if(_0xc0c24e['result'][_0xdf2d('0x27')]['endConversation']){_0xd0280c['next']();}else{_0xd0280c['stop']();}})[_0xdf2d('0x19')](function(_0x3f7936){logger[_0xdf2d('0x28')]('[%s][DIALOGFLOW]\x20%s',_0x1596eb,JSON['stringify'](_0x3f7936));_0xd0280c['next']();});})[_0xdf2d('0x19')](function(_0x496d62){logger[_0xdf2d('0x28')](_0xdf2d('0xb'),_0x1596eb,_0x496d62[_0xdf2d('0x20')]);_0xd0280c[_0xdf2d('0xc')]();});}}catch(_0x518d52){logger[_0xdf2d('0x28')](_0xdf2d('0xb'),_0x1596eb,JSON[_0xdf2d('0x26')](_0x518d52));_0xd0280c[_0xdf2d('0x1d')]();}};};