server/services/routing/server/applications/dialogflow.js

   1 // *************************************************************************
   2 // *                                                                       *
   3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
   4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
   5 // *                                                                       *
   6 // *************************************************************************
   7 // *                                                                       *
   8 // * Email: info@xcally.com                                                *
   9 // * Website: https://www.xcally.com                                       *
  10 // *                                                                       *
  11 // *************************************************************************
  12 // *                                                                       *
  13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
  14 // * copyright treaties, as well as other intellectual property laws and   *
  15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
  16 // *                                                                       *
  17 // *************************************************************************
  18 var _0xca33=['metadata','endConversation','next','lodash','moment','md5','./utils','../../../../config/logger','../../rpc/chatMessage','../../rpc/openchannelMessage','../../rpc/mailMessage','../../rpc/faxMessage','consequence','isNil','interaction','info','contact','format','out','ChatWebsiteId','account','upperFirst','AccountId','created','isEmpty','getMustacheRender','Message','create','[%s][DIALOGFLOW]\x20%s','body','catch','error','stringify','stop','[%s][DIALOGFLOW]\x20Welcome\x20Message\x20is\x20empty.\x20It\x20will\x20wait\x20for\x20a\x20message\x20from\x20customer!','textRequest','then','dialogflow','result','fulfillment','speech'];(function(_0x22522d,_0x435281){var _0x1653a9=function(_0x3ced02){while(--_0x3ced02){_0x22522d['push'](_0x22522d['shift']());}};_0x1653a9(++_0x435281);}(_0xca33,0x14b));var _0x3ca3=function(_0x95e59c,_0xcc70c5){_0x95e59c=_0x95e59c-0x0;var _0x21820d=_0xca33[_0x95e59c];return _0x21820d;};'use strict';var _=require(_0x3ca3('0x0'));var moment=require(_0x3ca3('0x1'));var apiai=require('apiai-promise');var md5=require(_0x3ca3('0x2'));var utils=require(_0x3ca3('0x3'));var logger=require(_0x3ca3('0x4'))('routing');var rpc={'chatMessage':require(_0x3ca3('0x5')),'openchannelMessage':require(_0x3ca3('0x6')),'mailMessage':require(_0x3ca3('0x7')),'smsMessage':require('../../rpc/smsMessage'),'faxMessage':require(_0x3ca3('0x8'))};exports[_0x3ca3('0x9')]=function(_0x3f90ad,_0x24248f){return function(_0xbd0df1){try{if(!_[_0x3ca3('0xa')](this[_0x3ca3('0xb')]['UserId'])){logger[_0x3ca3('0xc')]('[%s][DIALOGFLOW]\x20%s',_0x3f90ad,'Agent\x20is\x20managing\x20the\x20interaction.\x20Go\x20to\x20next\x20application.');return _0xbd0df1['next']();}var _0x84b2b3={'ContactId':this[_0x3ca3('0xd')]['id'],'sentAt':moment()[_0x3ca3('0xe')]('YYYY-MM-DD\x20HH:mm:ss'),'direction':_0x3ca3('0xf')};var _0x304c41=this['channel'];if(_0x304c41==='chat'){_0x84b2b3[_0x3ca3('0x10')]=this[_0x3ca3('0x11')]['id'];}else{_0x84b2b3[_[_0x3ca3('0x12')](_0x304c41)+_0x3ca3('0x13')]=this[_0x3ca3('0x11')]['id'];}_0x84b2b3[_['upperFirst'](_0x304c41)+'InteractionId']=this[_0x3ca3('0xb')]['id'];if(this[_0x3ca3('0xb')][_0x3ca3('0x14')]){var _0xe810ac=_0x24248f[0x2];if(!_[_0x3ca3('0x15')](_0xe810ac)){_0x84b2b3['body']=utils[_0x3ca3('0x16')](_0xe810ac,this);return rpc[_0x304c41+_0x3ca3('0x17')][_0x3ca3('0x18')](_0x84b2b3)['then'](function(_0x48866e){logger[_0x3ca3('0xc')](_0x3ca3('0x19'),_0x3f90ad,_0x84b2b3[_0x3ca3('0x1a')]);})[_0x3ca3('0x1b')](function(_0x1414b1){logger[_0x3ca3('0x1c')]('[%s][DIALOGFLOW]\x20%s',_0x3f90ad,JSON[_0x3ca3('0x1d')](_0x1414b1));})['finally'](function(){logger['info']('[%s][DIALOGFLOW]\x20Welcome\x20Message\x20has\x20been\x20sent!',_0x3f90ad);_0xbd0df1[_0x3ca3('0x1e')]();});}else{logger['info'](_0x3ca3('0x1f'),_0x3f90ad);_0xbd0df1[_0x3ca3('0x1e')]();}}else{var _0x136b44=this;var _0x533291=apiai(_0x24248f[0x0],{'language':_0x24248f[0x1]||'en'});return _0x533291[_0x3ca3('0x20')](this['message'][_0x3ca3('0x1a')],{'sessionId':md5(this[_0x3ca3('0xb')]['id'])})[_0x3ca3('0x21')](function(_0x228591){_0x136b44[_0x3ca3('0x1a')][_0x3ca3('0x22')]=_0x228591;_0x84b2b3['body']=_0x228591[_0x3ca3('0x23')][_0x3ca3('0x24')][_0x3ca3('0x25')];return rpc[_0x304c41+_0x3ca3('0x17')][_0x3ca3('0x18')](_0x84b2b3)[_0x3ca3('0x21')](function(_0x1d3345){logger['info'](_0x3ca3('0x19'),_0x3f90ad,_0x84b2b3['body']);if(_0x228591['result'][_0x3ca3('0x26')][_0x3ca3('0x27')]){_0xbd0df1[_0x3ca3('0x28')]();}else{_0xbd0df1[_0x3ca3('0x1e')]();}})[_0x3ca3('0x1b')](function(_0x4b0705){logger['error'](_0x3ca3('0x19'),_0x3f90ad,JSON[_0x3ca3('0x1d')](_0x4b0705));_0xbd0df1['next']();});})['catch'](function(_0x434d26){logger[_0x3ca3('0x1c')]('[%s][DIALOGFLOW]\x20%s',_0x3f90ad,_0x434d26['message']);_0xbd0df1[_0x3ca3('0x28')]();});}}catch(_0x576aa6){logger['error'](_0x3ca3('0x19'),_0x3f90ad,JSON[_0x3ca3('0x1d')](_0x576aa6));_0xbd0df1[_0x3ca3('0x1e')]();}};};