server/services/routing/server/applications/dialogflow.js

   1 // *************************************************************************
   2 // *                                                                       *
   3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
   4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
   5 // *                                                                       *
   6 // *************************************************************************
   7 // *                                                                       *
   8 // * Email: info@xcally.com                                                *
   9 // * Website: https://www.xcally.com                                       *
  10 // *                                                                       *
  11 // *************************************************************************
  12 // *                                                                       *
  13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
  14 // * copyright treaties, as well as other intellectual property laws and   *
  15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
  16 // *                                                                       *
  17 // *************************************************************************
  18 var _0x4d30=['chat','ChatWebsiteId','account','upperFirst','AccountId','InteractionId','isEmpty','body','Message','create','then','catch','error','stringify','[%s][DIALOGFLOW]\x20Welcome\x20Message\x20has\x20been\x20sent!','stop','textRequest','dialogflow','fulfillment','speech','providerName','result','metadata','endConversation','lodash','moment','apiai-promise','md5','../../../../config/logger','routing','../../rpc/chatMessage','../../rpc/openchannelMessage','../../rpc/smsMessage','../../rpc/faxMessage','consequence','isNil','interaction','UserId','info','[%s][DIALOGFLOW]\x20%s','Agent\x20is\x20managing\x20the\x20interaction.\x20Go\x20to\x20next\x20application.','next','contact','format','YYYY-MM-DD\x20HH:mm:ss','out','channel','sms','whatsapp','phone'];(function(_0x29af9d,_0x3e0113){var _0x59a41b=function(_0x134e47){while(--_0x134e47){_0x29af9d['push'](_0x29af9d['shift']());}};_0x59a41b(++_0x3e0113);}(_0x4d30,0x1da));var _0x04d3=function(_0x1520f2,_0x44bacb){_0x1520f2=_0x1520f2-0x0;var _0x391188=_0x4d30[_0x1520f2];return _0x391188;};'use strict';var _=require(_0x04d3('0x0'));var moment=require(_0x04d3('0x1'));var apiai=require(_0x04d3('0x2'));var md5=require(_0x04d3('0x3'));var utils=require('./utils');var logger=require(_0x04d3('0x4'))(_0x04d3('0x5'));var rpc={'chatMessage':require(_0x04d3('0x6')),'openchannelMessage':require(_0x04d3('0x7')),'mailMessage':require('../../rpc/mailMessage'),'smsMessage':require(_0x04d3('0x8')),'faxMessage':require(_0x04d3('0x9')),'whatsappMessage':require('../../rpc/whatsappMessage')};exports[_0x04d3('0xa')]=function(_0x411be2,_0x332112){return function(_0x3be50f){try{if(!_[_0x04d3('0xb')](this[_0x04d3('0xc')][_0x04d3('0xd')])){logger[_0x04d3('0xe')](_0x04d3('0xf'),_0x411be2,_0x04d3('0x10'));return _0x3be50f[_0x04d3('0x11')]();}var _0x32e765={'ContactId':this[_0x04d3('0x12')]['id'],'sentAt':moment()[_0x04d3('0x13')](_0x04d3('0x14')),'direction':_0x04d3('0x15')};if(this[_0x04d3('0x16')]===_0x04d3('0x17')||this[_0x04d3('0x16')]===_0x04d3('0x18')){_0x32e765['phone']=this[_0x04d3('0xc')][_0x04d3('0x19')];}var _0x166df4=this[_0x04d3('0x16')];if(_0x166df4===_0x04d3('0x1a')){_0x32e765[_0x04d3('0x1b')]=this[_0x04d3('0x1c')]['id'];}else{_0x32e765[_[_0x04d3('0x1d')](_0x166df4)+_0x04d3('0x1e')]=this[_0x04d3('0x1c')]['id'];}_0x32e765[_[_0x04d3('0x1d')](_0x166df4)+_0x04d3('0x1f')]=this[_0x04d3('0xc')]['id'];if(this[_0x04d3('0xc')]['created']){var _0x5f1596=_0x332112[0x2];if(!_[_0x04d3('0x20')](_0x5f1596)){_0x32e765[_0x04d3('0x21')]=utils['getMustacheRender'](_0x5f1596,this);return rpc[_0x166df4+_0x04d3('0x22')][_0x04d3('0x23')](_0x32e765)[_0x04d3('0x24')](function(_0x31ce4e){logger[_0x04d3('0xe')]('[%s][DIALOGFLOW]\x20%s',_0x411be2,_0x32e765[_0x04d3('0x21')]);})[_0x04d3('0x25')](function(_0xbb2e4c){logger[_0x04d3('0x26')](_0x04d3('0xf'),_0x411be2,JSON[_0x04d3('0x27')](_0xbb2e4c));})['finally'](function(){logger[_0x04d3('0xe')](_0x04d3('0x28'),_0x411be2);_0x3be50f['stop']();});}else{logger[_0x04d3('0xe')]('[%s][DIALOGFLOW]\x20Welcome\x20Message\x20is\x20empty.\x20It\x20will\x20wait\x20for\x20a\x20message\x20from\x20customer!',_0x411be2);_0x3be50f[_0x04d3('0x29')]();}}else{var _0x5e8d86=this;var _0x4ee77c=apiai(_0x332112[0x0],{'language':_0x332112[0x1]||'en'});return _0x4ee77c[_0x04d3('0x2a')](this['message'][_0x04d3('0x21')],{'sessionId':md5(this[_0x04d3('0xc')]['id'])})[_0x04d3('0x24')](function(_0x5bcb56){_0x5e8d86[_0x04d3('0x21')][_0x04d3('0x2b')]=_0x5bcb56;_0x32e765[_0x04d3('0x21')]=_0x5bcb56['result'][_0x04d3('0x2c')][_0x04d3('0x2d')];_0x32e765[_0x04d3('0x2e')]=_0x04d3('0x2b');_0x32e765['providerResponse']=JSON[_0x04d3('0x27')](_0x5bcb56);return rpc[_0x166df4+'Message'][_0x04d3('0x23')](_0x32e765)['then'](function(_0x4b4165){logger[_0x04d3('0xe')]('[%s][DIALOGFLOW]\x20%s',_0x411be2,_0x32e765[_0x04d3('0x21')]);if(_0x5bcb56[_0x04d3('0x2f')][_0x04d3('0x30')][_0x04d3('0x31')]){_0x3be50f[_0x04d3('0x11')]();}else{_0x3be50f[_0x04d3('0x29')]();}})[_0x04d3('0x25')](function(_0x1d4bb8){logger['error'](_0x04d3('0xf'),_0x411be2,JSON[_0x04d3('0x27')](_0x1d4bb8));_0x3be50f[_0x04d3('0x11')]();});})[_0x04d3('0x25')](function(_0x2bfa7c){logger[_0x04d3('0x26')](_0x04d3('0xf'),_0x411be2,_0x2bfa7c['message']);_0x3be50f['next']();});}}catch(_0x1864db){logger[_0x04d3('0x26')](_0x04d3('0xf'),_0x411be2,JSON[_0x04d3('0x27')](_0x1864db));_0x3be50f[_0x04d3('0x29')]();}};};