server/services/routing/server/applications/dialogflow.js

   1 // *************************************************************************
   2 // *                                                                       *
   3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
   4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
   5 // *                                                                       *
   6 // *************************************************************************
   7 // *                                                                       *
   8 // * Email: info@xcally.com                                                *
   9 // * Website: https://www.xcally.com                                       *
  10 // *                                                                       *
  11 // *************************************************************************
  12 // *                                                                       *
  13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
  14 // * copyright treaties, as well as other intellectual property laws and   *
  15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
  16 // *                                                                       *
  17 // *************************************************************************
  18 var _0xe75a=['textRequest','message','result','fulfillment','speech','providerName','dialogflow','providerResponse','metadata','next','lodash','moment','md5','./utils','../../../../config/logger','routing','../../rpc/chatMessage','../../rpc/openchannelMessage','../../rpc/mailMessage','../../rpc/smsMessage','../../rpc/faxMessage','../../rpc/whatsappMessage','isNil','[%s][DIALOGFLOW]\x20%s','contact','YYYY-MM-DD\x20HH:mm:ss','out','sms','channel','whatsapp','interaction','phone','chat','ChatWebsiteId','account','upperFirst','AccountId','InteractionId','created','isEmpty','Message','create','then','info','body','catch','error','stringify','finally','[%s][DIALOGFLOW]\x20Welcome\x20Message\x20has\x20been\x20sent!','stop','[%s][DIALOGFLOW]\x20Welcome\x20Message\x20is\x20empty.\x20It\x20will\x20wait\x20for\x20a\x20message\x20from\x20customer!'];(function(_0x2c91e9,_0x2fb965){var _0x13f0ff=function(_0xb39edf){while(--_0xb39edf){_0x2c91e9['push'](_0x2c91e9['shift']());}};_0x13f0ff(++_0x2fb965);}(_0xe75a,0x1de));var _0xae75=function(_0x3e91a9,_0x53c466){_0x3e91a9=_0x3e91a9-0x0;var _0x25c9ad=_0xe75a[_0x3e91a9];return _0x25c9ad;};'use strict';var _=require(_0xae75('0x0'));var moment=require(_0xae75('0x1'));var apiai=require('apiai-promise');var md5=require(_0xae75('0x2'));var utils=require(_0xae75('0x3'));var logger=require(_0xae75('0x4'))(_0xae75('0x5'));var rpc={'chatMessage':require(_0xae75('0x6')),'openchannelMessage':require(_0xae75('0x7')),'mailMessage':require(_0xae75('0x8')),'smsMessage':require(_0xae75('0x9')),'faxMessage':require(_0xae75('0xa')),'whatsappMessage':require(_0xae75('0xb'))};exports['consequence']=function(_0x207d6f,_0x55c165){return function(_0x49ae5b){try{if(!_[_0xae75('0xc')](this['interaction']['UserId'])){logger['info'](_0xae75('0xd'),_0x207d6f,'Agent\x20is\x20managing\x20the\x20interaction.\x20Go\x20to\x20next\x20application.');return _0x49ae5b['next']();}var _0x3a7360={'ContactId':this[_0xae75('0xe')]['id'],'sentAt':moment()['format'](_0xae75('0xf')),'direction':_0xae75('0x10')};if(this['channel']===_0xae75('0x11')||this[_0xae75('0x12')]===_0xae75('0x13')){_0x3a7360['phone']=this[_0xae75('0x14')][_0xae75('0x15')];}var _0x3895fe=this[_0xae75('0x12')];if(_0x3895fe===_0xae75('0x16')){_0x3a7360[_0xae75('0x17')]=this[_0xae75('0x18')]['id'];}else{_0x3a7360[_[_0xae75('0x19')](_0x3895fe)+_0xae75('0x1a')]=this[_0xae75('0x18')]['id'];}_0x3a7360[_['upperFirst'](_0x3895fe)+_0xae75('0x1b')]=this[_0xae75('0x14')]['id'];if(this[_0xae75('0x14')][_0xae75('0x1c')]){var _0x1609d1=_0x55c165[0x2];if(!_[_0xae75('0x1d')](_0x1609d1)){_0x3a7360['body']=utils['getMustacheRender'](_0x1609d1,this);return rpc[_0x3895fe+_0xae75('0x1e')][_0xae75('0x1f')](_0x3a7360)[_0xae75('0x20')](function(_0x582740){logger[_0xae75('0x21')](_0xae75('0xd'),_0x207d6f,_0x3a7360[_0xae75('0x22')]);})[_0xae75('0x23')](function(_0x247667){logger[_0xae75('0x24')]('[%s][DIALOGFLOW]\x20%s',_0x207d6f,JSON[_0xae75('0x25')](_0x247667));})[_0xae75('0x26')](function(){logger[_0xae75('0x21')](_0xae75('0x27'),_0x207d6f);_0x49ae5b[_0xae75('0x28')]();});}else{logger[_0xae75('0x21')](_0xae75('0x29'),_0x207d6f);_0x49ae5b[_0xae75('0x28')]();}}else{var _0x33dc4d=this;var _0x56704c=apiai(_0x55c165[0x0],{'language':_0x55c165[0x1]||'en'});return _0x56704c[_0xae75('0x2a')](this[_0xae75('0x2b')][_0xae75('0x22')],{'sessionId':md5(this[_0xae75('0x14')]['id'])})['then'](function(_0x52b6e6){_0x33dc4d[_0xae75('0x22')]['dialogflow']=_0x52b6e6;_0x3a7360[_0xae75('0x22')]=_0x52b6e6[_0xae75('0x2c')][_0xae75('0x2d')][_0xae75('0x2e')];_0x3a7360[_0xae75('0x2f')]=_0xae75('0x30');_0x3a7360[_0xae75('0x31')]=JSON[_0xae75('0x25')](_0x52b6e6);return rpc[_0x3895fe+_0xae75('0x1e')]['create'](_0x3a7360)[_0xae75('0x20')](function(_0x4bf184){logger[_0xae75('0x21')](_0xae75('0xd'),_0x207d6f,_0x3a7360['body']);if(_0x52b6e6['result'][_0xae75('0x32')]['endConversation']){_0x49ae5b[_0xae75('0x33')]();}else{_0x49ae5b[_0xae75('0x28')]();}})[_0xae75('0x23')](function(_0x2579f7){logger['error']('[%s][DIALOGFLOW]\x20%s',_0x207d6f,JSON[_0xae75('0x25')](_0x2579f7));_0x49ae5b['next']();});})[_0xae75('0x23')](function(_0x58104d){logger[_0xae75('0x24')](_0xae75('0xd'),_0x207d6f,_0x58104d[_0xae75('0x2b')]);_0x49ae5b[_0xae75('0x33')]();});}}catch(_0x234d17){logger[_0xae75('0x24')](_0xae75('0xd'),_0x207d6f,JSON['stringify'](_0x234d17));_0x49ae5b[_0xae75('0x28')]();}};};