server/services/routing/server/applications/dialogflow.js

   1 // *************************************************************************
   2 // *                                                                       *
   3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
   4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
   5 // *                                                                       *
   6 // *************************************************************************
   7 // *                                                                       *
   8 // * Email: info@xcally.com                                                *
   9 // * Website: https://www.xcally.com                                       *
  10 // *                                                                       *
  11 // *************************************************************************
  12 // *                                                                       *
  13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
  14 // * copyright treaties, as well as other intellectual property laws and   *
  15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
  16 // *                                                                       *
  17 // *************************************************************************
  18 var _0x7163=['error','[%s][DIALOGFLOW]\x20Welcome\x20Message\x20has\x20been\x20sent!','[%s][DIALOGFLOW]\x20Welcome\x20Message\x20is\x20empty.\x20It\x20will\x20wait\x20for\x20a\x20message\x20from\x20customer!','stop','textRequest','message','dialogflow','result','fulfillment','providerName','providerResponse','stringify','Message','metadata','endConversation','lodash','md5','./utils','../../../../config/logger','../../rpc/chatMessage','../../rpc/openchannelMessage','../../rpc/mailMessage','../../rpc/smsMessage','consequence','isNil','interaction','UserId','info','[%s][DIALOGFLOW]\x20%s','Agent\x20is\x20managing\x20the\x20interaction.\x20Go\x20to\x20next\x20application.','next','contact','format','YYYY-MM-DD\x20HH:mm:ss','out','channel','sms','whatsapp','phone','chat','ChatWebsiteId','account','InteractionId','created','create','then','body','catch'];(function(_0x16b9ed,_0x56517a){var _0x66b1f8=function(_0x1c883){while(--_0x1c883){_0x16b9ed['push'](_0x16b9ed['shift']());}};_0x66b1f8(++_0x56517a);}(_0x7163,0x1ef));var _0x3716=function(_0x4c440b,_0x3ea627){_0x4c440b=_0x4c440b-0x0;var _0x2d48cf=_0x7163[_0x4c440b];return _0x2d48cf;};'use strict';var _=require(_0x3716('0x0'));var moment=require('moment');var apiai=require('apiai-promise');var md5=require(_0x3716('0x1'));var utils=require(_0x3716('0x2'));var logger=require(_0x3716('0x3'))('routing');var rpc={'chatMessage':require(_0x3716('0x4')),'openchannelMessage':require(_0x3716('0x5')),'mailMessage':require(_0x3716('0x6')),'smsMessage':require(_0x3716('0x7')),'faxMessage':require('../../rpc/faxMessage'),'whatsappMessage':require('../../rpc/whatsappMessage')};exports[_0x3716('0x8')]=function(_0x4549b2,_0x4422c3){return function(_0x14bfe0){try{if(!_[_0x3716('0x9')](this[_0x3716('0xa')][_0x3716('0xb')])){logger[_0x3716('0xc')](_0x3716('0xd'),_0x4549b2,_0x3716('0xe'));return _0x14bfe0[_0x3716('0xf')]();}var _0x3d20f4={'ContactId':this[_0x3716('0x10')]['id'],'sentAt':moment()[_0x3716('0x11')](_0x3716('0x12')),'direction':_0x3716('0x13')};if(this[_0x3716('0x14')]===_0x3716('0x15')||this[_0x3716('0x14')]===_0x3716('0x16')){_0x3d20f4[_0x3716('0x17')]=this[_0x3716('0xa')][_0x3716('0x17')];}var _0x3292b5=this[_0x3716('0x14')];if(_0x3292b5===_0x3716('0x18')){_0x3d20f4[_0x3716('0x19')]=this[_0x3716('0x1a')]['id'];}else{_0x3d20f4[_['upperFirst'](_0x3292b5)+'AccountId']=this['account']['id'];}_0x3d20f4[_['upperFirst'](_0x3292b5)+_0x3716('0x1b')]=this['interaction']['id'];if(this[_0x3716('0xa')][_0x3716('0x1c')]){var _0x44680c=_0x4422c3[0x2];if(!_['isEmpty'](_0x44680c)){_0x3d20f4['body']=utils['getMustacheRender'](_0x44680c,this);return rpc[_0x3292b5+'Message'][_0x3716('0x1d')](_0x3d20f4)[_0x3716('0x1e')](function(_0x5d16c4){logger[_0x3716('0xc')](_0x3716('0xd'),_0x4549b2,_0x3d20f4[_0x3716('0x1f')]);})[_0x3716('0x20')](function(_0x22d1b7){logger[_0x3716('0x21')](_0x3716('0xd'),_0x4549b2,JSON['stringify'](_0x22d1b7));})['finally'](function(){logger['info'](_0x3716('0x22'),_0x4549b2);_0x14bfe0['stop']();});}else{logger[_0x3716('0xc')](_0x3716('0x23'),_0x4549b2);_0x14bfe0[_0x3716('0x24')]();}}else{var _0x233517=this;var _0x2b5296=apiai(_0x4422c3[0x0],{'language':_0x4422c3[0x1]||'en'});return _0x2b5296[_0x3716('0x25')](this[_0x3716('0x26')][_0x3716('0x1f')],{'sessionId':md5(this[_0x3716('0xa')]['id'])})['then'](function(_0xec15ce){_0x233517[_0x3716('0x1f')][_0x3716('0x27')]=_0xec15ce;_0x3d20f4['body']=_0xec15ce[_0x3716('0x28')][_0x3716('0x29')]['speech'];_0x3d20f4[_0x3716('0x2a')]='dialogflow';_0x3d20f4[_0x3716('0x2b')]=JSON[_0x3716('0x2c')](_0xec15ce);return rpc[_0x3292b5+_0x3716('0x2d')]['create'](_0x3d20f4)[_0x3716('0x1e')](function(_0x5a4476){logger[_0x3716('0xc')](_0x3716('0xd'),_0x4549b2,_0x3d20f4['body']);if(_0xec15ce[_0x3716('0x28')][_0x3716('0x2e')][_0x3716('0x2f')]){_0x14bfe0[_0x3716('0xf')]();}else{_0x14bfe0[_0x3716('0x24')]();}})['catch'](function(_0x2fdfa1){logger[_0x3716('0x21')](_0x3716('0xd'),_0x4549b2,JSON[_0x3716('0x2c')](_0x2fdfa1));_0x14bfe0['next']();});})[_0x3716('0x20')](function(_0x27553a){logger[_0x3716('0x21')](_0x3716('0xd'),_0x4549b2,_0x27553a[_0x3716('0x26')]);_0x14bfe0['next']();});}}catch(_0x32de5){logger[_0x3716('0x21')](_0x3716('0xd'),_0x4549b2,JSON['stringify'](_0x32de5));_0x14bfe0['stop']();}};};