server/services/routing/server/applications/dialogflow.js

   1 // *************************************************************************
   2 // *                                                                       *
   3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
   4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
   5 // *                                                                       *
   6 // *************************************************************************
   7 // *                                                                       *
   8 // * Email: info@xcally.com                                                *
   9 // * Website: https://www.xcally.com                                       *
  10 // *                                                                       *
  11 // *************************************************************************
  12 // *                                                                       *
  13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
  14 // * copyright treaties, as well as other intellectual property laws and   *
  15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
  16 // *                                                                       *
  17 // *************************************************************************
  18 var _0x2750=['[%s][DIALOGFLOW]\x20%s','catch','error','stringify','finally','stop','[%s][DIALOGFLOW]\x20Welcome\x20Message\x20is\x20empty.\x20It\x20will\x20wait\x20for\x20a\x20message\x20from\x20customer!','textRequest','body','dialogflow','result','fulfillment','speech','providerName','providerResponse','Message','create','then','metadata','endConversation','message','lodash','apiai-promise','md5','./utils','../../../../config/logger','routing','../../rpc/chatMessage','../../rpc/openchannelMessage','../../rpc/mailMessage','../../rpc/smsMessage','../../rpc/faxMessage','consequence','interaction','UserId','info','next','contact','format','YYYY-MM-DD\x20HH:mm:ss','out','channel','whatsapp','phone','chat','ChatWebsiteId','account','upperFirst','isEmpty'];(function(_0x4870b4,_0x10b4a8){var _0x1334c0=function(_0x58068b){while(--_0x58068b){_0x4870b4['push'](_0x4870b4['shift']());}};_0x1334c0(++_0x10b4a8);}(_0x2750,0x13b));var _0x0275=function(_0x542859,_0x12aa86){_0x542859=_0x542859-0x0;var _0x2cfb02=_0x2750[_0x542859];return _0x2cfb02;};'use strict';var _=require(_0x0275('0x0'));var moment=require('moment');var apiai=require(_0x0275('0x1'));var md5=require(_0x0275('0x2'));var utils=require(_0x0275('0x3'));var logger=require(_0x0275('0x4'))(_0x0275('0x5'));var rpc={'chatMessage':require(_0x0275('0x6')),'openchannelMessage':require(_0x0275('0x7')),'mailMessage':require(_0x0275('0x8')),'smsMessage':require(_0x0275('0x9')),'faxMessage':require(_0x0275('0xa')),'whatsappMessage':require('../../rpc/whatsappMessage')};exports[_0x0275('0xb')]=function(_0x2421fd,_0x2fa0eb){return function(_0x2e4b5c){try{if(!_['isNil'](this[_0x0275('0xc')][_0x0275('0xd')])){logger[_0x0275('0xe')]('[%s][DIALOGFLOW]\x20%s',_0x2421fd,'Agent\x20is\x20managing\x20the\x20interaction.\x20Go\x20to\x20next\x20application.');return _0x2e4b5c[_0x0275('0xf')]();}var _0x565377={'ContactId':this[_0x0275('0x10')]['id'],'sentAt':moment()[_0x0275('0x11')](_0x0275('0x12')),'direction':_0x0275('0x13')};if(this[_0x0275('0x14')]==='sms'||this[_0x0275('0x14')]===_0x0275('0x15')){_0x565377[_0x0275('0x16')]=this['interaction']['phone'];}var _0x292f93=this[_0x0275('0x14')];if(_0x292f93===_0x0275('0x17')){_0x565377[_0x0275('0x18')]=this[_0x0275('0x19')]['id'];}else{_0x565377[_[_0x0275('0x1a')](_0x292f93)+'AccountId']=this[_0x0275('0x19')]['id'];}_0x565377[_[_0x0275('0x1a')](_0x292f93)+'InteractionId']=this[_0x0275('0xc')]['id'];if(this[_0x0275('0xc')]['created']){var _0x10dd2c=_0x2fa0eb[0x2];if(!_[_0x0275('0x1b')](_0x10dd2c)){_0x565377['body']=utils['getMustacheRender'](_0x10dd2c,this);return rpc[_0x292f93+'Message']['create'](_0x565377)['then'](function(_0x566ad6){logger[_0x0275('0xe')](_0x0275('0x1c'),_0x2421fd,_0x565377['body']);})[_0x0275('0x1d')](function(_0x30730a){logger[_0x0275('0x1e')]('[%s][DIALOGFLOW]\x20%s',_0x2421fd,JSON[_0x0275('0x1f')](_0x30730a));})[_0x0275('0x20')](function(){logger['info']('[%s][DIALOGFLOW]\x20Welcome\x20Message\x20has\x20been\x20sent!',_0x2421fd);_0x2e4b5c[_0x0275('0x21')]();});}else{logger[_0x0275('0xe')](_0x0275('0x22'),_0x2421fd);_0x2e4b5c['stop']();}}else{var _0xf3b68e=this;var _0x5ab9e7=apiai(_0x2fa0eb[0x0],{'language':_0x2fa0eb[0x1]||'en'});return _0x5ab9e7[_0x0275('0x23')](this['message'][_0x0275('0x24')],{'sessionId':md5(this[_0x0275('0xc')]['id'])})['then'](function(_0x140a18){_0xf3b68e[_0x0275('0x24')][_0x0275('0x25')]=_0x140a18;_0x565377['body']=_0x140a18[_0x0275('0x26')][_0x0275('0x27')][_0x0275('0x28')];_0x565377[_0x0275('0x29')]=_0x0275('0x25');_0x565377[_0x0275('0x2a')]=JSON['stringify'](_0x140a18);return rpc[_0x292f93+_0x0275('0x2b')][_0x0275('0x2c')](_0x565377)[_0x0275('0x2d')](function(_0x275dac){logger[_0x0275('0xe')]('[%s][DIALOGFLOW]\x20%s',_0x2421fd,_0x565377[_0x0275('0x24')]);if(_0x140a18[_0x0275('0x26')][_0x0275('0x2e')][_0x0275('0x2f')]){_0x2e4b5c[_0x0275('0xf')]();}else{_0x2e4b5c['stop']();}})[_0x0275('0x1d')](function(_0x287be3){logger[_0x0275('0x1e')]('[%s][DIALOGFLOW]\x20%s',_0x2421fd,JSON['stringify'](_0x287be3));_0x2e4b5c[_0x0275('0xf')]();});})[_0x0275('0x1d')](function(_0x5dc2bc){logger[_0x0275('0x1e')](_0x0275('0x1c'),_0x2421fd,_0x5dc2bc[_0x0275('0x30')]);_0x2e4b5c[_0x0275('0xf')]();});}}catch(_0x5d763d){logger[_0x0275('0x1e')](_0x0275('0x1c'),_0x2421fd,JSON[_0x0275('0x1f')](_0x5d763d));_0x2e4b5c[_0x0275('0x21')]();}};};