server/services/routing/server/applications/dialogflow.js

   1 // *************************************************************************
   2 // *                                                                       *
   3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
   4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
   5 // *                                                                       *
   6 // *************************************************************************
   7 // *                                                                       *
   8 // * Email: info@xcally.com                                                *
   9 // * Website: https://www.xcally.com                                       *
  10 // *                                                                       *
  11 // *************************************************************************
  12 // *                                                                       *
  13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
  14 // * copyright treaties, as well as other intellectual property laws and   *
  15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
  16 // *                                                                       *
  17 // *************************************************************************
  18 var _0x4975=['YYYY-MM-DD\x20HH:mm:ss','out','whatsapp','phone','interaction','channel','chat','ChatWebsiteId','account','upperFirst','InteractionId','created','isEmpty','body','create','then','catch','error','stringify','finally','info','[%s][DIALOGFLOW]\x20Welcome\x20Message\x20has\x20been\x20sent!','stop','[%s][DIALOGFLOW]\x20Welcome\x20Message\x20is\x20empty.\x20It\x20will\x20wait\x20for\x20a\x20message\x20from\x20customer!','textRequest','message','dialogflow','result','speech','providerResponse','Message','metadata','lodash','apiai-promise','md5','./utils','../../../../config/logger','routing','../../rpc/chatMessage','../../rpc/openchannelMessage','../../rpc/mailMessage','../../rpc/smsMessage','../../rpc/faxMessage','consequence','isNil','UserId','[%s][DIALOGFLOW]\x20%s','Agent\x20is\x20managing\x20the\x20interaction.\x20Go\x20to\x20next\x20application.','next','contact','format'];(function(_0x1ac47a,_0x24a712){var _0x3ce270=function(_0x41db6c){while(--_0x41db6c){_0x1ac47a['push'](_0x1ac47a['shift']());}};_0x3ce270(++_0x24a712);}(_0x4975,0x86));var _0x5497=function(_0x3717ae,_0x1da7ff){_0x3717ae=_0x3717ae-0x0;var _0x244833=_0x4975[_0x3717ae];return _0x244833;};'use strict';var _=require(_0x5497('0x0'));var moment=require('moment');var apiai=require(_0x5497('0x1'));var md5=require(_0x5497('0x2'));var utils=require(_0x5497('0x3'));var logger=require(_0x5497('0x4'))(_0x5497('0x5'));var rpc={'chatMessage':require(_0x5497('0x6')),'openchannelMessage':require(_0x5497('0x7')),'mailMessage':require(_0x5497('0x8')),'smsMessage':require(_0x5497('0x9')),'faxMessage':require(_0x5497('0xa')),'whatsappMessage':require('../../rpc/whatsappMessage')};exports[_0x5497('0xb')]=function(_0x4f563d,_0x1d0019){return function(_0x674a2a){try{if(!_[_0x5497('0xc')](this['interaction'][_0x5497('0xd')])){logger['info'](_0x5497('0xe'),_0x4f563d,_0x5497('0xf'));return _0x674a2a[_0x5497('0x10')]();}var _0x32a8a2={'ContactId':this[_0x5497('0x11')]['id'],'sentAt':moment()[_0x5497('0x12')](_0x5497('0x13')),'direction':_0x5497('0x14')};if(this['channel']==='sms'||this['channel']===_0x5497('0x15')){_0x32a8a2[_0x5497('0x16')]=this[_0x5497('0x17')][_0x5497('0x16')];}var _0x747dc7=this[_0x5497('0x18')];if(_0x747dc7===_0x5497('0x19')){_0x32a8a2[_0x5497('0x1a')]=this[_0x5497('0x1b')]['id'];}else{_0x32a8a2[_[_0x5497('0x1c')](_0x747dc7)+'AccountId']=this[_0x5497('0x1b')]['id'];}_0x32a8a2[_['upperFirst'](_0x747dc7)+_0x5497('0x1d')]=this[_0x5497('0x17')]['id'];if(this[_0x5497('0x17')][_0x5497('0x1e')]){var _0x37c18e=_0x1d0019[0x2];if(!_[_0x5497('0x1f')](_0x37c18e)){_0x32a8a2[_0x5497('0x20')]=utils['getMustacheRender'](_0x37c18e,this);return rpc[_0x747dc7+'Message'][_0x5497('0x21')](_0x32a8a2)[_0x5497('0x22')](function(_0x3a47fd){logger['info'](_0x5497('0xe'),_0x4f563d,_0x32a8a2[_0x5497('0x20')]);})[_0x5497('0x23')](function(_0x43da2c){logger[_0x5497('0x24')](_0x5497('0xe'),_0x4f563d,JSON[_0x5497('0x25')](_0x43da2c));})[_0x5497('0x26')](function(){logger[_0x5497('0x27')](_0x5497('0x28'),_0x4f563d);_0x674a2a[_0x5497('0x29')]();});}else{logger['info'](_0x5497('0x2a'),_0x4f563d);_0x674a2a['stop']();}}else{var _0x19200a=this;var _0xd0868d=apiai(_0x1d0019[0x0],{'language':_0x1d0019[0x1]||'en'});return _0xd0868d[_0x5497('0x2b')](this[_0x5497('0x2c')][_0x5497('0x20')],{'sessionId':md5(this[_0x5497('0x17')]['id'])})['then'](function(_0x54043a){_0x19200a[_0x5497('0x20')][_0x5497('0x2d')]=_0x54043a;_0x32a8a2[_0x5497('0x20')]=_0x54043a[_0x5497('0x2e')]['fulfillment'][_0x5497('0x2f')];_0x32a8a2['providerName']=_0x5497('0x2d');_0x32a8a2[_0x5497('0x30')]=JSON[_0x5497('0x25')](_0x54043a);return rpc[_0x747dc7+_0x5497('0x31')][_0x5497('0x21')](_0x32a8a2)[_0x5497('0x22')](function(_0x48b835){logger[_0x5497('0x27')]('[%s][DIALOGFLOW]\x20%s',_0x4f563d,_0x32a8a2['body']);if(_0x54043a['result'][_0x5497('0x32')]['endConversation']){_0x674a2a['next']();}else{_0x674a2a[_0x5497('0x29')]();}})[_0x5497('0x23')](function(_0x1cf908){logger['error']('[%s][DIALOGFLOW]\x20%s',_0x4f563d,JSON['stringify'](_0x1cf908));_0x674a2a[_0x5497('0x10')]();});})[_0x5497('0x23')](function(_0xf4c117){logger['error']('[%s][DIALOGFLOW]\x20%s',_0x4f563d,_0xf4c117['message']);_0x674a2a[_0x5497('0x10')]();});}}catch(_0x572460){logger[_0x5497('0x24')](_0x5497('0xe'),_0x4f563d,JSON[_0x5497('0x25')](_0x572460));_0x674a2a['stop']();}};};