server/services/routing/server/applications/dialogflow.js

   1 // *************************************************************************
   2 // *                                                                       *
   3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
   4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
   5 // *                                                                       *
   6 // *************************************************************************
   7 // *                                                                       *
   8 // * Email: info@xcally.com                                                *
   9 // * Website: https://www.xcally.com                                       *
  10 // *                                                                       *
  11 // *************************************************************************
  12 // *                                                                       *
  13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
  14 // * copyright treaties, as well as other intellectual property laws and   *
  15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
  16 // *                                                                       *
  17 // *************************************************************************
  18 var _0x3dd6=['account','upperFirst','InteractionId','created','body','getMustacheRender','Message','create','then','catch','error','stringify','[%s][DIALOGFLOW]\x20Welcome\x20Message\x20has\x20been\x20sent!','stop','[%s][DIALOGFLOW]\x20Welcome\x20Message\x20is\x20empty.\x20It\x20will\x20wait\x20for\x20a\x20message\x20from\x20customer!','textRequest','message','result','speech','providerName','providerResponse','metadata','next','md5','./utils','../../../../config/logger','routing','../../rpc/chatMessage','../../rpc/openchannelMessage','../../rpc/smsMessage','../../rpc/whatsappMessage','consequence','interaction','UserId','info','[%s][DIALOGFLOW]\x20%s','contact','format','YYYY-MM-DD\x20HH:mm:ss','out','sms','channel','whatsapp','phone','chat','ChatWebsiteId'];(function(_0x180d4a,_0x5e99e4){var _0x20a24c=function(_0x22b2db){while(--_0x22b2db){_0x180d4a['push'](_0x180d4a['shift']());}};_0x20a24c(++_0x5e99e4);}(_0x3dd6,0xcf));var _0x63dd=function(_0x4186c3,_0x1c0521){_0x4186c3=_0x4186c3-0x0;var _0x23ff6c=_0x3dd6[_0x4186c3];return _0x23ff6c;};'use strict';var _=require('lodash');var moment=require('moment');var apiai=require('apiai-promise');var md5=require(_0x63dd('0x0'));var utils=require(_0x63dd('0x1'));var logger=require(_0x63dd('0x2'))(_0x63dd('0x3'));var rpc={'chatMessage':require(_0x63dd('0x4')),'openchannelMessage':require(_0x63dd('0x5')),'mailMessage':require('../../rpc/mailMessage'),'smsMessage':require(_0x63dd('0x6')),'faxMessage':require('../../rpc/faxMessage'),'whatsappMessage':require(_0x63dd('0x7'))};exports[_0x63dd('0x8')]=function(_0x368feb,_0x2edcdb){return function(_0x9a744a){try{if(!_['isNil'](this[_0x63dd('0x9')][_0x63dd('0xa')])){logger[_0x63dd('0xb')](_0x63dd('0xc'),_0x368feb,'Agent\x20is\x20managing\x20the\x20interaction.\x20Go\x20to\x20next\x20application.');return _0x9a744a['next']();}var _0x374f8e={'ContactId':this[_0x63dd('0xd')]['id'],'sentAt':moment()[_0x63dd('0xe')](_0x63dd('0xf')),'direction':_0x63dd('0x10')};if(this['channel']===_0x63dd('0x11')||this[_0x63dd('0x12')]===_0x63dd('0x13')){_0x374f8e[_0x63dd('0x14')]=this['interaction'][_0x63dd('0x14')];}var _0x3f571=this[_0x63dd('0x12')];if(_0x3f571===_0x63dd('0x15')){_0x374f8e[_0x63dd('0x16')]=this[_0x63dd('0x17')]['id'];}else{_0x374f8e[_['upperFirst'](_0x3f571)+'AccountId']=this[_0x63dd('0x17')]['id'];}_0x374f8e[_[_0x63dd('0x18')](_0x3f571)+_0x63dd('0x19')]=this['interaction']['id'];if(this[_0x63dd('0x9')][_0x63dd('0x1a')]){var _0x1af946=_0x2edcdb[0x2];if(!_['isEmpty'](_0x1af946)){_0x374f8e[_0x63dd('0x1b')]=utils[_0x63dd('0x1c')](_0x1af946,this);return rpc[_0x3f571+_0x63dd('0x1d')][_0x63dd('0x1e')](_0x374f8e)[_0x63dd('0x1f')](function(_0x19f8db){logger[_0x63dd('0xb')](_0x63dd('0xc'),_0x368feb,_0x374f8e[_0x63dd('0x1b')]);})[_0x63dd('0x20')](function(_0x14518){logger[_0x63dd('0x21')]('[%s][DIALOGFLOW]\x20%s',_0x368feb,JSON[_0x63dd('0x22')](_0x14518));})['finally'](function(){logger[_0x63dd('0xb')](_0x63dd('0x23'),_0x368feb);_0x9a744a[_0x63dd('0x24')]();});}else{logger['info'](_0x63dd('0x25'),_0x368feb);_0x9a744a[_0x63dd('0x24')]();}}else{var _0x4a1622=this;var _0x887c58=apiai(_0x2edcdb[0x0],{'language':_0x2edcdb[0x1]||'en'});return _0x887c58[_0x63dd('0x26')](this[_0x63dd('0x27')][_0x63dd('0x1b')],{'sessionId':md5(this[_0x63dd('0x9')]['id'])})[_0x63dd('0x1f')](function(_0x4b2451){_0x4a1622['body']['dialogflow']=_0x4b2451;_0x374f8e[_0x63dd('0x1b')]=_0x4b2451[_0x63dd('0x28')]['fulfillment'][_0x63dd('0x29')];_0x374f8e[_0x63dd('0x2a')]='dialogflow';_0x374f8e[_0x63dd('0x2b')]=JSON[_0x63dd('0x22')](_0x4b2451);return rpc[_0x3f571+'Message']['create'](_0x374f8e)[_0x63dd('0x1f')](function(_0x474f3e){logger[_0x63dd('0xb')](_0x63dd('0xc'),_0x368feb,_0x374f8e[_0x63dd('0x1b')]);if(_0x4b2451['result'][_0x63dd('0x2c')]['endConversation']){_0x9a744a[_0x63dd('0x2d')]();}else{_0x9a744a['stop']();}})['catch'](function(_0x10cdb6){logger[_0x63dd('0x21')](_0x63dd('0xc'),_0x368feb,JSON[_0x63dd('0x22')](_0x10cdb6));_0x9a744a[_0x63dd('0x2d')]();});})[_0x63dd('0x20')](function(_0x5525fd){logger[_0x63dd('0x21')](_0x63dd('0xc'),_0x368feb,_0x5525fd[_0x63dd('0x27')]);_0x9a744a[_0x63dd('0x2d')]();});}}catch(_0x594713){logger[_0x63dd('0x21')](_0x63dd('0xc'),_0x368feb,JSON[_0x63dd('0x22')](_0x594713));_0x9a744a['stop']();}};};