server/services/routing/server/applications/dialogflow.js

   1 // *************************************************************************
   2 // *                                                                       *
   3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
   4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
   5 // *                                                                       *
   6 // *************************************************************************
   7 // *                                                                       *
   8 // * Email: info@xcally.com                                                *
   9 // * Website: https://www.xcally.com                                       *
  10 // *                                                                       *
  11 // *************************************************************************
  12 // *                                                                       *
  13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
  14 // * copyright treaties, as well as other intellectual property laws and   *
  15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
  16 // *                                                                       *
  17 // *************************************************************************
  18 var _0x8efc=['stop','[%s][DIALOGFLOW]\x20Welcome\x20Message\x20is\x20empty.\x20It\x20will\x20wait\x20for\x20a\x20message\x20from\x20customer!','textRequest','message','body','dialogflow','result','fulfillment','providerResponse','metadata','endConversation','apiai-promise','./utils','routing','../../rpc/chatMessage','../../rpc/smsMessage','../../rpc/whatsappMessage','consequence','interaction','info','[%s][DIALOGFLOW]\x20%s','Agent\x20is\x20managing\x20the\x20interaction.\x20Go\x20to\x20next\x20application.','next','YYYY-MM-DD\x20HH:mm:ss','out','channel','sms','whatsapp','phone','chat','ChatWebsiteId','AccountId','account','upperFirst','InteractionId','created','getMustacheRender','Message','create','then','catch','error','stringify','[%s][DIALOGFLOW]\x20Welcome\x20Message\x20has\x20been\x20sent!'];(function(_0x4ca46b,_0x4fb9a8){var _0x46d6f8=function(_0x131227){while(--_0x131227){_0x4ca46b['push'](_0x4ca46b['shift']());}};_0x46d6f8(++_0x4fb9a8);}(_0x8efc,0x8f));var _0xc8ef=function(_0x38a7ac,_0x45514b){_0x38a7ac=_0x38a7ac-0x0;var _0x53061a=_0x8efc[_0x38a7ac];return _0x53061a;};'use strict';var _=require('lodash');var moment=require('moment');var apiai=require(_0xc8ef('0x0'));var md5=require('md5');var utils=require(_0xc8ef('0x1'));var logger=require('../../../../config/logger')(_0xc8ef('0x2'));var rpc={'chatMessage':require(_0xc8ef('0x3')),'openchannelMessage':require('../../rpc/openchannelMessage'),'mailMessage':require('../../rpc/mailMessage'),'smsMessage':require(_0xc8ef('0x4')),'faxMessage':require('../../rpc/faxMessage'),'whatsappMessage':require(_0xc8ef('0x5'))};exports[_0xc8ef('0x6')]=function(_0x1648ac,_0x1f7596){return function(_0x819e70){try{if(!_['isNil'](this[_0xc8ef('0x7')]['UserId'])){logger[_0xc8ef('0x8')](_0xc8ef('0x9'),_0x1648ac,_0xc8ef('0xa'));return _0x819e70[_0xc8ef('0xb')]();}var _0x49f653={'ContactId':this['contact']['id'],'sentAt':moment()['format'](_0xc8ef('0xc')),'direction':_0xc8ef('0xd')};if(this[_0xc8ef('0xe')]===_0xc8ef('0xf')||this['channel']===_0xc8ef('0x10')){_0x49f653[_0xc8ef('0x11')]=this[_0xc8ef('0x7')][_0xc8ef('0x11')];}var _0x27e741=this[_0xc8ef('0xe')];if(_0x27e741===_0xc8ef('0x12')){_0x49f653[_0xc8ef('0x13')]=this['account']['id'];}else{_0x49f653[_['upperFirst'](_0x27e741)+_0xc8ef('0x14')]=this[_0xc8ef('0x15')]['id'];}_0x49f653[_[_0xc8ef('0x16')](_0x27e741)+_0xc8ef('0x17')]=this[_0xc8ef('0x7')]['id'];if(this[_0xc8ef('0x7')][_0xc8ef('0x18')]){var _0x4026c6=_0x1f7596[0x2];if(!_['isEmpty'](_0x4026c6)){_0x49f653['body']=utils[_0xc8ef('0x19')](_0x4026c6,this);return rpc[_0x27e741+_0xc8ef('0x1a')][_0xc8ef('0x1b')](_0x49f653)[_0xc8ef('0x1c')](function(_0x5a2815){logger['info']('[%s][DIALOGFLOW]\x20%s',_0x1648ac,_0x49f653['body']);})[_0xc8ef('0x1d')](function(_0x4ee9df){logger[_0xc8ef('0x1e')](_0xc8ef('0x9'),_0x1648ac,JSON[_0xc8ef('0x1f')](_0x4ee9df));})['finally'](function(){logger[_0xc8ef('0x8')](_0xc8ef('0x20'),_0x1648ac);_0x819e70[_0xc8ef('0x21')]();});}else{logger[_0xc8ef('0x8')](_0xc8ef('0x22'),_0x1648ac);_0x819e70[_0xc8ef('0x21')]();}}else{var _0x1db74d=this;var _0x16bf51=apiai(_0x1f7596[0x0],{'language':_0x1f7596[0x1]||'en'});return _0x16bf51[_0xc8ef('0x23')](this[_0xc8ef('0x24')][_0xc8ef('0x25')],{'sessionId':md5(this[_0xc8ef('0x7')]['id'])})['then'](function(_0x509619){_0x1db74d[_0xc8ef('0x25')][_0xc8ef('0x26')]=_0x509619;_0x49f653[_0xc8ef('0x25')]=_0x509619[_0xc8ef('0x27')][_0xc8ef('0x28')]['speech'];_0x49f653['providerName']=_0xc8ef('0x26');_0x49f653[_0xc8ef('0x29')]=JSON[_0xc8ef('0x1f')](_0x509619);return rpc[_0x27e741+'Message'][_0xc8ef('0x1b')](_0x49f653)[_0xc8ef('0x1c')](function(_0xf285d9){logger[_0xc8ef('0x8')]('[%s][DIALOGFLOW]\x20%s',_0x1648ac,_0x49f653['body']);if(_0x509619[_0xc8ef('0x27')][_0xc8ef('0x2a')][_0xc8ef('0x2b')]){_0x819e70['next']();}else{_0x819e70[_0xc8ef('0x21')]();}})[_0xc8ef('0x1d')](function(_0x199af5){logger['error'](_0xc8ef('0x9'),_0x1648ac,JSON[_0xc8ef('0x1f')](_0x199af5));_0x819e70[_0xc8ef('0xb')]();});})[_0xc8ef('0x1d')](function(_0x17c07c){logger['error'](_0xc8ef('0x9'),_0x1648ac,_0x17c07c['message']);_0x819e70['next']();});}}catch(_0x46745d){logger['error'](_0xc8ef('0x9'),_0x1648ac,JSON['stringify'](_0x46745d));_0x819e70['stop']();}};};