server/services/routing/server/applications/dialogflow.js

   1 // *************************************************************************
   2 // *                                                                       *
   3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
   4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
   5 // *                                                                       *
   6 // *************************************************************************
   7 // *                                                                       *
   8 // * Email: info@xcally.com                                                *
   9 // * Website: https://www.xcally.com                                       *
  10 // *                                                                       *
  11 // *************************************************************************
  12 // *                                                                       *
  13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
  14 // * copyright treaties, as well as other intellectual property laws and   *
  15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
  16 // *                                                                       *
  17 // *************************************************************************
  18 var _0xc9b0=['stop','[%s][DIALOGFLOW]\x20Welcome\x20Message\x20is\x20empty.\x20It\x20will\x20wait\x20for\x20a\x20message\x20from\x20customer!','textRequest','result','fulfillment','speech','providerName','dialogflow','providerResponse','metadata','catch','lodash','moment','apiai-promise','md5','./utils','../../../../config/logger','routing','../../rpc/chatMessage','../../rpc/smsMessage','../../rpc/faxMessage','../../rpc/whatsappMessage','consequence','isNil','interaction','Agent\x20is\x20managing\x20the\x20interaction.\x20Go\x20to\x20next\x20application.','next','contact','format','YYYY-MM-DD\x20HH:mm:ss','channel','sms','whatsapp','phone','chat','ChatWebsiteId','account','upperFirst','AccountId','created','isEmpty','body','getMustacheRender','Message','create','then','error','[%s][DIALOGFLOW]\x20%s','stringify','finally','info','[%s][DIALOGFLOW]\x20Welcome\x20Message\x20has\x20been\x20sent!'];(function(_0x47fdfb,_0x273baf){var _0x38f3ee=function(_0x4cb309){while(--_0x4cb309){_0x47fdfb['push'](_0x47fdfb['shift']());}};_0x38f3ee(++_0x273baf);}(_0xc9b0,0x143));var _0x0c9b=function(_0x2768fb,_0x172dfc){_0x2768fb=_0x2768fb-0x0;var _0x4d6a43=_0xc9b0[_0x2768fb];return _0x4d6a43;};'use strict';var _=require(_0x0c9b('0x0'));var moment=require(_0x0c9b('0x1'));var apiai=require(_0x0c9b('0x2'));var md5=require(_0x0c9b('0x3'));var utils=require(_0x0c9b('0x4'));var logger=require(_0x0c9b('0x5'))(_0x0c9b('0x6'));var rpc={'chatMessage':require(_0x0c9b('0x7')),'openchannelMessage':require('../../rpc/openchannelMessage'),'mailMessage':require('../../rpc/mailMessage'),'smsMessage':require(_0x0c9b('0x8')),'faxMessage':require(_0x0c9b('0x9')),'whatsappMessage':require(_0x0c9b('0xa'))};exports[_0x0c9b('0xb')]=function(_0x1bd53c,_0x16779e){return function(_0x363958){try{if(!_[_0x0c9b('0xc')](this[_0x0c9b('0xd')]['UserId'])){logger['info']('[%s][DIALOGFLOW]\x20%s',_0x1bd53c,_0x0c9b('0xe'));return _0x363958[_0x0c9b('0xf')]();}var _0x1b6d84={'ContactId':this[_0x0c9b('0x10')]['id'],'sentAt':moment()[_0x0c9b('0x11')](_0x0c9b('0x12')),'direction':'out'};if(this[_0x0c9b('0x13')]===_0x0c9b('0x14')||this['channel']===_0x0c9b('0x15')){_0x1b6d84['phone']=this[_0x0c9b('0xd')][_0x0c9b('0x16')];}var _0x2d97b8=this[_0x0c9b('0x13')];if(_0x2d97b8===_0x0c9b('0x17')){_0x1b6d84[_0x0c9b('0x18')]=this[_0x0c9b('0x19')]['id'];}else{_0x1b6d84[_[_0x0c9b('0x1a')](_0x2d97b8)+_0x0c9b('0x1b')]=this[_0x0c9b('0x19')]['id'];}_0x1b6d84[_['upperFirst'](_0x2d97b8)+'InteractionId']=this['interaction']['id'];if(this[_0x0c9b('0xd')][_0x0c9b('0x1c')]){var _0x58f574=_0x16779e[0x2];if(!_[_0x0c9b('0x1d')](_0x58f574)){_0x1b6d84[_0x0c9b('0x1e')]=utils[_0x0c9b('0x1f')](_0x58f574,this);return rpc[_0x2d97b8+_0x0c9b('0x20')][_0x0c9b('0x21')](_0x1b6d84)[_0x0c9b('0x22')](function(_0x39218d){logger['info']('[%s][DIALOGFLOW]\x20%s',_0x1bd53c,_0x1b6d84[_0x0c9b('0x1e')]);})['catch'](function(_0x13e1d7){logger[_0x0c9b('0x23')](_0x0c9b('0x24'),_0x1bd53c,JSON[_0x0c9b('0x25')](_0x13e1d7));})[_0x0c9b('0x26')](function(){logger[_0x0c9b('0x27')](_0x0c9b('0x28'),_0x1bd53c);_0x363958[_0x0c9b('0x29')]();});}else{logger[_0x0c9b('0x27')](_0x0c9b('0x2a'),_0x1bd53c);_0x363958['stop']();}}else{var _0x19f6e2=this;var _0x3dfd64=apiai(_0x16779e[0x0],{'language':_0x16779e[0x1]||'en'});return _0x3dfd64[_0x0c9b('0x2b')](this['message'][_0x0c9b('0x1e')],{'sessionId':md5(this[_0x0c9b('0xd')]['id'])})[_0x0c9b('0x22')](function(_0x5c83c8){_0x19f6e2[_0x0c9b('0x1e')]['dialogflow']=_0x5c83c8;_0x1b6d84[_0x0c9b('0x1e')]=_0x5c83c8[_0x0c9b('0x2c')][_0x0c9b('0x2d')][_0x0c9b('0x2e')];_0x1b6d84[_0x0c9b('0x2f')]=_0x0c9b('0x30');_0x1b6d84[_0x0c9b('0x31')]=JSON[_0x0c9b('0x25')](_0x5c83c8);return rpc[_0x2d97b8+_0x0c9b('0x20')][_0x0c9b('0x21')](_0x1b6d84)[_0x0c9b('0x22')](function(_0x56dc5f){logger['info'](_0x0c9b('0x24'),_0x1bd53c,_0x1b6d84[_0x0c9b('0x1e')]);if(_0x5c83c8[_0x0c9b('0x2c')][_0x0c9b('0x32')]['endConversation']){_0x363958[_0x0c9b('0xf')]();}else{_0x363958[_0x0c9b('0x29')]();}})['catch'](function(_0x709be7){logger[_0x0c9b('0x23')](_0x0c9b('0x24'),_0x1bd53c,JSON[_0x0c9b('0x25')](_0x709be7));_0x363958[_0x0c9b('0xf')]();});})[_0x0c9b('0x33')](function(_0x523fad){logger[_0x0c9b('0x23')](_0x0c9b('0x24'),_0x1bd53c,_0x523fad['message']);_0x363958[_0x0c9b('0xf')]();});}}catch(_0x1cd43a){logger[_0x0c9b('0x23')](_0x0c9b('0x24'),_0x1bd53c,JSON[_0x0c9b('0x25')](_0x1cd43a));_0x363958[_0x0c9b('0x29')]();}};};