server/services/routing/server/applications/dialogflow.js

   1 // *************************************************************************
   2 // *                                                                       *
   3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
   4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
   5 // *                                                                       *
   6 // *************************************************************************
   7 // *                                                                       *
   8 // * Email: info@xcally.com                                                *
   9 // * Website: https://www.xcally.com                                       *
  10 // *                                                                       *
  11 // *************************************************************************
  12 // *                                                                       *
  13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
  14 // * copyright treaties, as well as other intellectual property laws and   *
  15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
  16 // *                                                                       *
  17 // *************************************************************************
  18 var _0x6657=['Agent\x20is\x20managing\x20the\x20interaction.\x20Go\x20to\x20next\x20application.','next','contact','format','YYYY-MM-DD\x20HH:mm:ss','channel','whatsapp','phone','chat','account','upperFirst','AccountId','InteractionId','created','isEmpty','body','getMustacheRender','Message','create','then','catch','error','finally','[%s][DIALOGFLOW]\x20Welcome\x20Message\x20has\x20been\x20sent!','stop','textRequest','dialogflow','providerResponse','stringify','result','metadata','endConversation','message','lodash','apiai-promise','md5','./utils','../../../../config/logger','../../rpc/chatMessage','../../rpc/openchannelMessage','../../rpc/mailMessage','../../rpc/smsMessage','../../rpc/faxMessage','../../rpc/whatsappMessage','consequence','isNil','interaction','UserId','info','[%s][DIALOGFLOW]\x20%s'];(function(_0x1b1e76,_0x31695b){var _0x3d743a=function(_0x4ae27b){while(--_0x4ae27b){_0x1b1e76['push'](_0x1b1e76['shift']());}};_0x3d743a(++_0x31695b);}(_0x6657,0x17f));var _0x7665=function(_0x291b7e,_0x1d92d6){_0x291b7e=_0x291b7e-0x0;var _0x502780=_0x6657[_0x291b7e];return _0x502780;};'use strict';var _=require(_0x7665('0x0'));var moment=require('moment');var apiai=require(_0x7665('0x1'));var md5=require(_0x7665('0x2'));var utils=require(_0x7665('0x3'));var logger=require(_0x7665('0x4'))('routing');var rpc={'chatMessage':require(_0x7665('0x5')),'openchannelMessage':require(_0x7665('0x6')),'mailMessage':require(_0x7665('0x7')),'smsMessage':require(_0x7665('0x8')),'faxMessage':require(_0x7665('0x9')),'whatsappMessage':require(_0x7665('0xa'))};exports[_0x7665('0xb')]=function(_0x3387d8,_0x4c0b5c){return function(_0x31da89){try{if(!_[_0x7665('0xc')](this[_0x7665('0xd')][_0x7665('0xe')])){logger[_0x7665('0xf')](_0x7665('0x10'),_0x3387d8,_0x7665('0x11'));return _0x31da89[_0x7665('0x12')]();}var _0x5ca72e={'ContactId':this[_0x7665('0x13')]['id'],'sentAt':moment()[_0x7665('0x14')](_0x7665('0x15')),'direction':'out'};if(this[_0x7665('0x16')]==='sms'||this[_0x7665('0x16')]===_0x7665('0x17')){_0x5ca72e['phone']=this[_0x7665('0xd')][_0x7665('0x18')];}var _0x4dd9aa=this[_0x7665('0x16')];if(_0x4dd9aa===_0x7665('0x19')){_0x5ca72e['ChatWebsiteId']=this[_0x7665('0x1a')]['id'];}else{_0x5ca72e[_[_0x7665('0x1b')](_0x4dd9aa)+_0x7665('0x1c')]=this[_0x7665('0x1a')]['id'];}_0x5ca72e[_[_0x7665('0x1b')](_0x4dd9aa)+_0x7665('0x1d')]=this[_0x7665('0xd')]['id'];if(this[_0x7665('0xd')][_0x7665('0x1e')]){var _0x334ee6=_0x4c0b5c[0x2];if(!_[_0x7665('0x1f')](_0x334ee6)){_0x5ca72e[_0x7665('0x20')]=utils[_0x7665('0x21')](_0x334ee6,this);return rpc[_0x4dd9aa+_0x7665('0x22')][_0x7665('0x23')](_0x5ca72e)[_0x7665('0x24')](function(_0x522944){logger[_0x7665('0xf')](_0x7665('0x10'),_0x3387d8,_0x5ca72e['body']);})[_0x7665('0x25')](function(_0x2033a5){logger[_0x7665('0x26')](_0x7665('0x10'),_0x3387d8,JSON['stringify'](_0x2033a5));})[_0x7665('0x27')](function(){logger[_0x7665('0xf')](_0x7665('0x28'),_0x3387d8);_0x31da89[_0x7665('0x29')]();});}else{logger[_0x7665('0xf')]('[%s][DIALOGFLOW]\x20Welcome\x20Message\x20is\x20empty.\x20It\x20will\x20wait\x20for\x20a\x20message\x20from\x20customer!',_0x3387d8);_0x31da89[_0x7665('0x29')]();}}else{var _0x51d577=this;var _0x37be5d=apiai(_0x4c0b5c[0x0],{'language':_0x4c0b5c[0x1]||'en'});return _0x37be5d[_0x7665('0x2a')](this['message']['body'],{'sessionId':md5(this[_0x7665('0xd')]['id'])})[_0x7665('0x24')](function(_0x4a9a25){_0x51d577[_0x7665('0x20')][_0x7665('0x2b')]=_0x4a9a25;_0x5ca72e[_0x7665('0x20')]=_0x4a9a25['result']['fulfillment']['speech'];_0x5ca72e['providerName']=_0x7665('0x2b');_0x5ca72e[_0x7665('0x2c')]=JSON[_0x7665('0x2d')](_0x4a9a25);return rpc[_0x4dd9aa+'Message'][_0x7665('0x23')](_0x5ca72e)[_0x7665('0x24')](function(_0x50bfa5){logger['info'](_0x7665('0x10'),_0x3387d8,_0x5ca72e[_0x7665('0x20')]);if(_0x4a9a25[_0x7665('0x2e')][_0x7665('0x2f')][_0x7665('0x30')]){_0x31da89[_0x7665('0x12')]();}else{_0x31da89['stop']();}})[_0x7665('0x25')](function(_0x55d046){logger['error'](_0x7665('0x10'),_0x3387d8,JSON[_0x7665('0x2d')](_0x55d046));_0x31da89[_0x7665('0x12')]();});})[_0x7665('0x25')](function(_0x264b6e){logger[_0x7665('0x26')](_0x7665('0x10'),_0x3387d8,_0x264b6e[_0x7665('0x31')]);_0x31da89[_0x7665('0x12')]();});}}catch(_0x415cb8){logger[_0x7665('0x26')](_0x7665('0x10'),_0x3387d8,JSON[_0x7665('0x2d')](_0x415cb8));_0x31da89[_0x7665('0x29')]();}};};