server/services/routing/server/applications/dialogflow.js

   1 // *************************************************************************
   2 // *                                                                       *
   3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
   4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
   5 // *                                                                       *
   6 // *************************************************************************
   7 // *                                                                       *
   8 // * Email: info@xcally.com                                                *
   9 // * Website: https://www.xcally.com                                       *
  10 // *                                                                       *
  11 // *************************************************************************
  12 // *                                                                       *
  13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
  14 // * copyright treaties, as well as other intellectual property laws and   *
  15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
  16 // *                                                                       *
  17 // *************************************************************************
  18 var _0x8110=['isEmpty','body','Message','create','then','catch','error','stringify','finally','[%s][DIALOGFLOW]\x20Welcome\x20Message\x20has\x20been\x20sent!','stop','[%s][DIALOGFLOW]\x20Welcome\x20Message\x20is\x20empty.\x20It\x20will\x20wait\x20for\x20a\x20message\x20from\x20customer!','message','dialogflow','fulfillment','providerName','providerResponse','result','metadata','endConversation','moment','../../../../config/logger','../../rpc/chatMessage','../../rpc/openchannelMessage','../../rpc/mailMessage','../../rpc/smsMessage','../../rpc/faxMessage','consequence','isNil','interaction','UserId','info','[%s][DIALOGFLOW]\x20%s','Agent\x20is\x20managing\x20the\x20interaction.\x20Go\x20to\x20next\x20application.','next','contact','out','channel','phone','account','created'];(function(_0x3eb713,_0x437874){var _0x1d7128=function(_0x2b9cea){while(--_0x2b9cea){_0x3eb713['push'](_0x3eb713['shift']());}};_0x1d7128(++_0x437874);}(_0x8110,0x185));var _0x0811=function(_0x42e03b,_0x110aea){_0x42e03b=_0x42e03b-0x0;var _0x3ba84b=_0x8110[_0x42e03b];return _0x3ba84b;};'use strict';var _=require('lodash');var moment=require(_0x0811('0x0'));var apiai=require('apiai-promise');var md5=require('md5');var utils=require('./utils');var logger=require(_0x0811('0x1'))('routing');var rpc={'chatMessage':require(_0x0811('0x2')),'openchannelMessage':require(_0x0811('0x3')),'mailMessage':require(_0x0811('0x4')),'smsMessage':require(_0x0811('0x5')),'faxMessage':require(_0x0811('0x6')),'whatsappMessage':require('../../rpc/whatsappMessage')};exports[_0x0811('0x7')]=function(_0x53b418,_0x39dcb1){return function(_0x375ae0){try{if(!_[_0x0811('0x8')](this[_0x0811('0x9')][_0x0811('0xa')])){logger[_0x0811('0xb')](_0x0811('0xc'),_0x53b418,_0x0811('0xd'));return _0x375ae0[_0x0811('0xe')]();}var _0x37e502={'ContactId':this[_0x0811('0xf')]['id'],'sentAt':moment()['format']('YYYY-MM-DD\x20HH:mm:ss'),'direction':_0x0811('0x10')};if(this[_0x0811('0x11')]==='sms'||this[_0x0811('0x11')]==='whatsapp'){_0x37e502[_0x0811('0x12')]=this[_0x0811('0x9')][_0x0811('0x12')];}var _0x467535=this[_0x0811('0x11')];if(_0x467535==='chat'){_0x37e502['ChatWebsiteId']=this[_0x0811('0x13')]['id'];}else{_0x37e502[_['upperFirst'](_0x467535)+'AccountId']=this[_0x0811('0x13')]['id'];}_0x37e502[_['upperFirst'](_0x467535)+'InteractionId']=this['interaction']['id'];if(this[_0x0811('0x9')][_0x0811('0x14')]){var _0xd7bbc2=_0x39dcb1[0x2];if(!_[_0x0811('0x15')](_0xd7bbc2)){_0x37e502[_0x0811('0x16')]=utils['getMustacheRender'](_0xd7bbc2,this);return rpc[_0x467535+_0x0811('0x17')][_0x0811('0x18')](_0x37e502)[_0x0811('0x19')](function(_0x1367c7){logger['info']('[%s][DIALOGFLOW]\x20%s',_0x53b418,_0x37e502[_0x0811('0x16')]);})[_0x0811('0x1a')](function(_0x48e375){logger[_0x0811('0x1b')](_0x0811('0xc'),_0x53b418,JSON[_0x0811('0x1c')](_0x48e375));})[_0x0811('0x1d')](function(){logger['info'](_0x0811('0x1e'),_0x53b418);_0x375ae0[_0x0811('0x1f')]();});}else{logger[_0x0811('0xb')](_0x0811('0x20'),_0x53b418);_0x375ae0[_0x0811('0x1f')]();}}else{var _0x43c1a4=this;var _0x19e222=apiai(_0x39dcb1[0x0],{'language':_0x39dcb1[0x1]||'en'});return _0x19e222['textRequest'](this[_0x0811('0x21')][_0x0811('0x16')],{'sessionId':md5(this['interaction']['id'])})[_0x0811('0x19')](function(_0x46303e){_0x43c1a4[_0x0811('0x16')][_0x0811('0x22')]=_0x46303e;_0x37e502['body']=_0x46303e['result'][_0x0811('0x23')]['speech'];_0x37e502[_0x0811('0x24')]='dialogflow';_0x37e502[_0x0811('0x25')]=JSON[_0x0811('0x1c')](_0x46303e);return rpc[_0x467535+_0x0811('0x17')][_0x0811('0x18')](_0x37e502)[_0x0811('0x19')](function(_0x158c5e){logger[_0x0811('0xb')]('[%s][DIALOGFLOW]\x20%s',_0x53b418,_0x37e502[_0x0811('0x16')]);if(_0x46303e[_0x0811('0x26')][_0x0811('0x27')][_0x0811('0x28')]){_0x375ae0[_0x0811('0xe')]();}else{_0x375ae0[_0x0811('0x1f')]();}})[_0x0811('0x1a')](function(_0x59c623){logger[_0x0811('0x1b')](_0x0811('0xc'),_0x53b418,JSON[_0x0811('0x1c')](_0x59c623));_0x375ae0['next']();});})[_0x0811('0x1a')](function(_0x5db93c){logger['error']('[%s][DIALOGFLOW]\x20%s',_0x53b418,_0x5db93c[_0x0811('0x21')]);_0x375ae0[_0x0811('0xe')]();});}}catch(_0x5adbef){logger['error'](_0x0811('0xc'),_0x53b418,JSON['stringify'](_0x5adbef));_0x375ae0[_0x0811('0x1f')]();}};};