server/services/routing/server/applications/dialogflow.js

   1 // *************************************************************************
   2 // *                                                                       *
   3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
   4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
   5 // *                                                                       *
   6 // *************************************************************************
   7 // *                                                                       *
   8 // * Email: info@xcally.com                                                *
   9 // * Website: https://www.xcally.com                                       *
  10 // *                                                                       *
  11 // *************************************************************************
  12 // *                                                                       *
  13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
  14 // * copyright treaties, as well as other intellectual property laws and   *
  15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
  16 // *                                                                       *
  17 // *************************************************************************
  18 var _0xb773=['chat','ChatWebsiteId','account','AccountId','upperFirst','InteractionId','created','isEmpty','body','getMustacheRender','info','[%s][DIALOGFLOW]\x20%s','catch','stringify','finally','[%s][DIALOGFLOW]\x20Welcome\x20Message\x20has\x20been\x20sent!','stop','[%s][DIALOGFLOW]\x20Welcome\x20Message\x20is\x20empty.\x20It\x20will\x20wait\x20for\x20a\x20message\x20from\x20customer!','textRequest','message','dialogflow','result','fulfillment','create','then','endConversation','next','error','lodash','apiai-promise','./utils','../../../../config/logger','routing','../../rpc/chatMessage','../../rpc/openchannelMessage','../../rpc/mailMessage','../../rpc/smsMessage','../../rpc/faxMessage','consequence','isNil','interaction','UserId','Agent\x20is\x20managing\x20the\x20interaction.\x20Go\x20to\x20next\x20application.','contact','format','YYYY-MM-DD\x20HH:mm:ss','out','channel'];(function(_0x5ac3a2,_0x2bfbb7){var _0x2c871f=function(_0x3ae4c5){while(--_0x3ae4c5){_0x5ac3a2['push'](_0x5ac3a2['shift']());}};_0x2c871f(++_0x2bfbb7);}(_0xb773,0xac));var _0x3b77=function(_0x3d89ce,_0x5d5e4b){_0x3d89ce=_0x3d89ce-0x0;var _0x494a2e=_0xb773[_0x3d89ce];return _0x494a2e;};'use strict';var _=require(_0x3b77('0x0'));var moment=require('moment');var apiai=require(_0x3b77('0x1'));var utils=require(_0x3b77('0x2'));var logger=require(_0x3b77('0x3'))(_0x3b77('0x4'));var rpc={'chatMessage':require(_0x3b77('0x5')),'openchannelMessage':require(_0x3b77('0x6')),'mailMessage':require(_0x3b77('0x7')),'smsMessage':require(_0x3b77('0x8')),'faxMessage':require(_0x3b77('0x9'))};exports[_0x3b77('0xa')]=function(_0x360f1b,_0x32c7d1){return function(_0x474e11){try{if(!_[_0x3b77('0xb')](this[_0x3b77('0xc')][_0x3b77('0xd')])){logger['info']('[%s][DIALOGFLOW]\x20%s',_0x360f1b,_0x3b77('0xe'));return _0x474e11['next']();}var _0x3c79aa={'ContactId':this[_0x3b77('0xf')]['id'],'sentAt':moment()[_0x3b77('0x10')](_0x3b77('0x11')),'direction':_0x3b77('0x12')};var _0x1c11b4=this[_0x3b77('0x13')];if(_0x1c11b4===_0x3b77('0x14')){_0x3c79aa[_0x3b77('0x15')]=this[_0x3b77('0x16')]['id'];}else{_0x3c79aa[_['upperFirst'](_0x1c11b4)+_0x3b77('0x17')]=this[_0x3b77('0x16')]['id'];}_0x3c79aa[_[_0x3b77('0x18')](_0x1c11b4)+_0x3b77('0x19')]=this['interaction']['id'];if(this[_0x3b77('0xc')][_0x3b77('0x1a')]){var _0x3fc46c=_0x32c7d1[0x2];if(!_[_0x3b77('0x1b')](_0x3fc46c)){_0x3c79aa[_0x3b77('0x1c')]=utils[_0x3b77('0x1d')](_0x3fc46c,this);return rpc[_0x1c11b4+'Message']['create'](_0x3c79aa)['then'](function(_0x58ba42){logger[_0x3b77('0x1e')](_0x3b77('0x1f'),_0x360f1b,_0x3c79aa[_0x3b77('0x1c')]);})[_0x3b77('0x20')](function(_0x357fee){logger['error'](_0x3b77('0x1f'),_0x360f1b,JSON[_0x3b77('0x21')](_0x357fee));})[_0x3b77('0x22')](function(){logger['info'](_0x3b77('0x23'),_0x360f1b);_0x474e11[_0x3b77('0x24')]();});}else{logger['info'](_0x3b77('0x25'),_0x360f1b);_0x474e11['stop']();}}else{var _0x6bc2cc=this;var _0x33f0ee=apiai(_0x32c7d1[0x0],{'language':_0x32c7d1[0x1]||'en'});return _0x33f0ee[_0x3b77('0x26')](this[_0x3b77('0x27')][_0x3b77('0x1c')],{'sessionId':this[_0x3b77('0xc')]['id']})['then'](function(_0x20b3a6){_0x6bc2cc[_0x3b77('0x1c')][_0x3b77('0x28')]=_0x20b3a6;_0x3c79aa[_0x3b77('0x1c')]=_0x20b3a6[_0x3b77('0x29')][_0x3b77('0x2a')]['speech'];return rpc[_0x1c11b4+'Message'][_0x3b77('0x2b')](_0x3c79aa)[_0x3b77('0x2c')](function(_0x57f04e){logger[_0x3b77('0x1e')](_0x3b77('0x1f'),_0x360f1b,_0x3c79aa[_0x3b77('0x1c')]);if(_0x20b3a6[_0x3b77('0x29')]['metadata'][_0x3b77('0x2d')]){_0x474e11[_0x3b77('0x2e')]();}else{_0x474e11[_0x3b77('0x24')]();}})['catch'](function(_0x47319a){logger['error'](_0x3b77('0x1f'),_0x360f1b,JSON[_0x3b77('0x21')](_0x47319a));_0x474e11[_0x3b77('0x2e')]();});})[_0x3b77('0x20')](function(_0x5bbed9){logger[_0x3b77('0x2f')](_0x3b77('0x1f'),_0x360f1b,_0x5bbed9['message']);_0x474e11[_0x3b77('0x2e')]();});}}catch(_0x50bec9){logger[_0x3b77('0x2f')](_0x3b77('0x1f'),_0x360f1b,JSON[_0x3b77('0x21')](_0x50bec9));_0x474e11[_0x3b77('0x24')]();}};};