server/services/routing/server/applications/dialogflow.js

   1 // *************************************************************************
   2 // *                                                                       *
   3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
   4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
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   6 // *************************************************************************
   7 // *                                                                       *
   8 // * Email: info@xcally.com                                                *
   9 // * Website: https://www.xcally.com                                       *
  10 // *                                                                       *
  11 // *************************************************************************
  12 // *                                                                       *
  13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
  14 // * copyright treaties, as well as other intellectual property laws and   *
  15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
  16 // *                                                                       *
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  18 var _0x9a6b=['channel','chat','ChatWebsiteId','account','upperFirst','AccountId','InteractionId','isEmpty','body','Message','create','then','catch','error','finally','[%s][DIALOGFLOW]\x20Welcome\x20Message\x20has\x20been\x20sent!','stop','textRequest','result','fulfillment','speech','dialogflow','providerResponse','stringify','metadata','lodash','moment','apiai-promise','md5','./utils','../../../../config/logger','../../rpc/chatMessage','../../rpc/mailMessage','../../rpc/smsMessage','../../rpc/faxMessage','../../rpc/whatsappMessage','consequence','isNil','interaction','info','[%s][DIALOGFLOW]\x20%s','next','contact','format','sms','whatsapp','phone'];(function(_0x5d97c1,_0x1717ca){var _0x42c0c0=function(_0x4a81a5){while(--_0x4a81a5){_0x5d97c1['push'](_0x5d97c1['shift']());}};_0x42c0c0(++_0x1717ca);}(_0x9a6b,0x77));var _0xb9a6=function(_0x1f6be7,_0x36d37d){_0x1f6be7=_0x1f6be7-0x0;var _0x1edcde=_0x9a6b[_0x1f6be7];return _0x1edcde;};'use strict';var _=require(_0xb9a6('0x0'));var moment=require(_0xb9a6('0x1'));var apiai=require(_0xb9a6('0x2'));var md5=require(_0xb9a6('0x3'));var utils=require(_0xb9a6('0x4'));var logger=require(_0xb9a6('0x5'))('routing');var rpc={'chatMessage':require(_0xb9a6('0x6')),'openchannelMessage':require('../../rpc/openchannelMessage'),'mailMessage':require(_0xb9a6('0x7')),'smsMessage':require(_0xb9a6('0x8')),'faxMessage':require(_0xb9a6('0x9')),'whatsappMessage':require(_0xb9a6('0xa'))};exports[_0xb9a6('0xb')]=function(_0x555d54,_0x1b85cc){return function(_0x2afba5){try{if(!_[_0xb9a6('0xc')](this[_0xb9a6('0xd')]['UserId'])){logger[_0xb9a6('0xe')](_0xb9a6('0xf'),_0x555d54,'Agent\x20is\x20managing\x20the\x20interaction.\x20Go\x20to\x20next\x20application.');return _0x2afba5[_0xb9a6('0x10')]();}var _0x13f166={'ContactId':this[_0xb9a6('0x11')]['id'],'sentAt':moment()[_0xb9a6('0x12')]('YYYY-MM-DD\x20HH:mm:ss'),'direction':'out'};if(this['channel']===_0xb9a6('0x13')||this['channel']===_0xb9a6('0x14')){_0x13f166['phone']=this[_0xb9a6('0xd')][_0xb9a6('0x15')];}var _0x200bd6=this[_0xb9a6('0x16')];if(_0x200bd6===_0xb9a6('0x17')){_0x13f166[_0xb9a6('0x18')]=this[_0xb9a6('0x19')]['id'];}else{_0x13f166[_[_0xb9a6('0x1a')](_0x200bd6)+_0xb9a6('0x1b')]=this['account']['id'];}_0x13f166[_[_0xb9a6('0x1a')](_0x200bd6)+_0xb9a6('0x1c')]=this[_0xb9a6('0xd')]['id'];if(this[_0xb9a6('0xd')]['created']){var _0x10761b=_0x1b85cc[0x2];if(!_[_0xb9a6('0x1d')](_0x10761b)){_0x13f166[_0xb9a6('0x1e')]=utils['getMustacheRender'](_0x10761b,this);return rpc[_0x200bd6+_0xb9a6('0x1f')][_0xb9a6('0x20')](_0x13f166)[_0xb9a6('0x21')](function(_0x1843e2){logger[_0xb9a6('0xe')]('[%s][DIALOGFLOW]\x20%s',_0x555d54,_0x13f166[_0xb9a6('0x1e')]);})[_0xb9a6('0x22')](function(_0x305234){logger[_0xb9a6('0x23')]('[%s][DIALOGFLOW]\x20%s',_0x555d54,JSON['stringify'](_0x305234));})[_0xb9a6('0x24')](function(){logger[_0xb9a6('0xe')](_0xb9a6('0x25'),_0x555d54);_0x2afba5['stop']();});}else{logger[_0xb9a6('0xe')]('[%s][DIALOGFLOW]\x20Welcome\x20Message\x20is\x20empty.\x20It\x20will\x20wait\x20for\x20a\x20message\x20from\x20customer!',_0x555d54);_0x2afba5[_0xb9a6('0x26')]();}}else{var _0x36c6c1=this;var _0x50d3d4=apiai(_0x1b85cc[0x0],{'language':_0x1b85cc[0x1]||'en'});return _0x50d3d4[_0xb9a6('0x27')](this['message']['body'],{'sessionId':md5(this[_0xb9a6('0xd')]['id'])})[_0xb9a6('0x21')](function(_0x73dee3){_0x36c6c1[_0xb9a6('0x1e')]['dialogflow']=_0x73dee3;_0x13f166[_0xb9a6('0x1e')]=_0x73dee3[_0xb9a6('0x28')][_0xb9a6('0x29')][_0xb9a6('0x2a')];_0x13f166['providerName']=_0xb9a6('0x2b');_0x13f166[_0xb9a6('0x2c')]=JSON[_0xb9a6('0x2d')](_0x73dee3);return rpc[_0x200bd6+_0xb9a6('0x1f')][_0xb9a6('0x20')](_0x13f166)[_0xb9a6('0x21')](function(_0xce91fb){logger['info'](_0xb9a6('0xf'),_0x555d54,_0x13f166[_0xb9a6('0x1e')]);if(_0x73dee3['result'][_0xb9a6('0x2e')]['endConversation']){_0x2afba5[_0xb9a6('0x10')]();}else{_0x2afba5['stop']();}})[_0xb9a6('0x22')](function(_0x288111){logger['error'](_0xb9a6('0xf'),_0x555d54,JSON[_0xb9a6('0x2d')](_0x288111));_0x2afba5[_0xb9a6('0x10')]();});})[_0xb9a6('0x22')](function(_0x33f33a){logger[_0xb9a6('0x23')](_0xb9a6('0xf'),_0x555d54,_0x33f33a['message']);_0x2afba5[_0xb9a6('0x10')]();});}}catch(_0xff1edb){logger[_0xb9a6('0x23')](_0xb9a6('0xf'),_0x555d54,JSON['stringify'](_0xff1edb));_0x2afba5[_0xb9a6('0x26')]();}};};