server/services/routing/server/applications/dialogflow.js

   1 // *************************************************************************
   2 // *                                                                       *
   3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
   4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
   5 // *                                                                       *
   6 // *************************************************************************
   7 // *                                                                       *
   8 // * Email: info@xcally.com                                                *
   9 // * Website: https://www.xcally.com                                       *
  10 // *                                                                       *
  11 // *************************************************************************
  12 // *                                                                       *
  13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
  14 // * copyright treaties, as well as other intellectual property laws and   *
  15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
  16 // *                                                                       *
  17 // *************************************************************************
  18 var _0x9fc5=['finally','[%s][DIALOGFLOW]\x20Welcome\x20Message\x20has\x20been\x20sent!','stop','[%s][DIALOGFLOW]\x20Welcome\x20Message\x20is\x20empty.\x20It\x20will\x20wait\x20for\x20a\x20message\x20from\x20customer!','textRequest','message','dialogflow','result','fulfillment','speech','providerName','providerResponse','Message','metadata','endConversation','error','stringify','moment','apiai-promise','./utils','../../../../config/logger','routing','../../rpc/chatMessage','../../rpc/openchannelMessage','../../rpc/mailMessage','../../rpc/smsMessage','../../rpc/faxMessage','consequence','isNil','interaction','UserId','info','[%s][DIALOGFLOW]\x20%s','Agent\x20is\x20managing\x20the\x20interaction.\x20Go\x20to\x20next\x20application.','next','contact','format','YYYY-MM-DD\x20HH:mm:ss','out','channel','sms','phone','chat','ChatWebsiteId','account','upperFirst','AccountId','InteractionId','created','isEmpty','body','getMustacheRender','create','then','catch'];(function(_0x7092,_0x3884dc){var _0x3affc2=function(_0x136a13){while(--_0x136a13){_0x7092['push'](_0x7092['shift']());}};_0x3affc2(++_0x3884dc);}(_0x9fc5,0xb6));var _0x59fc=function(_0x20bc10,_0x35bed9){_0x20bc10=_0x20bc10-0x0;var _0x3bd5ce=_0x9fc5[_0x20bc10];return _0x3bd5ce;};'use strict';var _=require('lodash');var moment=require(_0x59fc('0x0'));var apiai=require(_0x59fc('0x1'));var md5=require('md5');var utils=require(_0x59fc('0x2'));var logger=require(_0x59fc('0x3'))(_0x59fc('0x4'));var rpc={'chatMessage':require(_0x59fc('0x5')),'openchannelMessage':require(_0x59fc('0x6')),'mailMessage':require(_0x59fc('0x7')),'smsMessage':require(_0x59fc('0x8')),'faxMessage':require(_0x59fc('0x9')),'whatsappMessage':require('../../rpc/whatsappMessage')};exports[_0x59fc('0xa')]=function(_0x13897f,_0x2c47fb){return function(_0x55fa6d){try{if(!_[_0x59fc('0xb')](this[_0x59fc('0xc')][_0x59fc('0xd')])){logger[_0x59fc('0xe')](_0x59fc('0xf'),_0x13897f,_0x59fc('0x10'));return _0x55fa6d[_0x59fc('0x11')]();}var _0x4afc93={'ContactId':this[_0x59fc('0x12')]['id'],'sentAt':moment()[_0x59fc('0x13')](_0x59fc('0x14')),'direction':_0x59fc('0x15')};if(this[_0x59fc('0x16')]===_0x59fc('0x17')||this[_0x59fc('0x16')]==='whatsapp'){_0x4afc93[_0x59fc('0x18')]=this[_0x59fc('0xc')][_0x59fc('0x18')];}var _0x10a46e=this[_0x59fc('0x16')];if(_0x10a46e===_0x59fc('0x19')){_0x4afc93[_0x59fc('0x1a')]=this[_0x59fc('0x1b')]['id'];}else{_0x4afc93[_[_0x59fc('0x1c')](_0x10a46e)+_0x59fc('0x1d')]=this[_0x59fc('0x1b')]['id'];}_0x4afc93[_['upperFirst'](_0x10a46e)+_0x59fc('0x1e')]=this[_0x59fc('0xc')]['id'];if(this['interaction'][_0x59fc('0x1f')]){var _0x44ef1d=_0x2c47fb[0x2];if(!_[_0x59fc('0x20')](_0x44ef1d)){_0x4afc93[_0x59fc('0x21')]=utils[_0x59fc('0x22')](_0x44ef1d,this);return rpc[_0x10a46e+'Message'][_0x59fc('0x23')](_0x4afc93)[_0x59fc('0x24')](function(_0x1ab367){logger[_0x59fc('0xe')](_0x59fc('0xf'),_0x13897f,_0x4afc93[_0x59fc('0x21')]);})[_0x59fc('0x25')](function(_0x23c277){logger['error'](_0x59fc('0xf'),_0x13897f,JSON['stringify'](_0x23c277));})[_0x59fc('0x26')](function(){logger['info'](_0x59fc('0x27'),_0x13897f);_0x55fa6d[_0x59fc('0x28')]();});}else{logger[_0x59fc('0xe')](_0x59fc('0x29'),_0x13897f);_0x55fa6d[_0x59fc('0x28')]();}}else{var _0x3849bc=this;var _0x4913ff=apiai(_0x2c47fb[0x0],{'language':_0x2c47fb[0x1]||'en'});return _0x4913ff[_0x59fc('0x2a')](this[_0x59fc('0x2b')]['body'],{'sessionId':md5(this['interaction']['id'])})[_0x59fc('0x24')](function(_0xa7d026){_0x3849bc[_0x59fc('0x21')][_0x59fc('0x2c')]=_0xa7d026;_0x4afc93[_0x59fc('0x21')]=_0xa7d026[_0x59fc('0x2d')][_0x59fc('0x2e')][_0x59fc('0x2f')];_0x4afc93[_0x59fc('0x30')]='dialogflow';_0x4afc93[_0x59fc('0x31')]=JSON['stringify'](_0xa7d026);return rpc[_0x10a46e+_0x59fc('0x32')]['create'](_0x4afc93)[_0x59fc('0x24')](function(_0x13dd35){logger['info'](_0x59fc('0xf'),_0x13897f,_0x4afc93[_0x59fc('0x21')]);if(_0xa7d026['result'][_0x59fc('0x33')][_0x59fc('0x34')]){_0x55fa6d[_0x59fc('0x11')]();}else{_0x55fa6d[_0x59fc('0x28')]();}})[_0x59fc('0x25')](function(_0x5849a6){logger[_0x59fc('0x35')](_0x59fc('0xf'),_0x13897f,JSON[_0x59fc('0x36')](_0x5849a6));_0x55fa6d['next']();});})[_0x59fc('0x25')](function(_0x1dd1a1){logger[_0x59fc('0x35')](_0x59fc('0xf'),_0x13897f,_0x1dd1a1[_0x59fc('0x2b')]);_0x55fa6d[_0x59fc('0x11')]();});}}catch(_0x158dae){logger[_0x59fc('0x35')]('[%s][DIALOGFLOW]\x20%s',_0x13897f,JSON[_0x59fc('0x36')](_0x158dae));_0x55fa6d[_0x59fc('0x28')]();}};};